About updating a perpetual licence's email address

Configuration Help & General Discussion
1

Hi,

I need to have my perpetual licence's email address changed, along with a slight typo correction in my registered last name.

What is the proper channel to do this? Is this something some high level community member can do, or Andreas is the only one that can?

Please let me know!

RC

2

Only Andreas. So either email him or this thread could be sufficient.

3

I usually don't update these because the email / name in the license doesn't matter much and is only ever shown in the about screen :slight_smile:
Updating basically requires generating a new license.

I can do that, but my backlog for these requests is currently a bit long, will work through them after Tahoe release on Monday! (For requests sent to andreas@folivora.ai)

4

Sounds good! I'll stay in line waiting for the update. Thank you very much for answering!

5

Hi Andreas,

Hope you are doing well! I’m wondering if you found some time to process this request, or maybe schedule it?

Regards,

RC

6

I think I have gone through most of my email backlog by now, do you remember when you sent the request?
(andreas@folivora.ai)

7

I haven’t sent the request to your personal Folivora email, since this thread exists. I did send you a DM here on September 5th however, you’ll find all the details there!

8

Please send a quick mail from the old e-mail address to andreas@folivora.ai or alternatively forward your license file to me! I don't monitor the DMs here (I should look for a way to disable them for my account)