I am currently a senior DBA (Database Administrator) working full time for a university, based off of Chicago. I am a remote worker, working from Florida. I absolutely am a fan of the tools developed by Andreas, and his attention to the forums is remarkable in a world where customer service is a rare find. He definitely follows up with reported issues and addresses them right away in my experience. Kudos! Keep it up. The world needs more programmers like you. Best, Raphael