# \#crash **URL:** https://community.folivora.ai/tag/crash/5.md [Latest](https://community.folivora.ai/latest.md) · [Categories](https://community.folivora.ai/categories.md) · [Tags](https://community.folivora.ai/tags.md) --- ## [Crash on "H@llo.ai - Al Assistant" wizard "Test connection" button](https://community.folivora.ai/t/crash-on-h-llo-ai-al-assistant-wizard-test-connection-button/46821)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 5\ **Last updated:** [April 21, 2026, 12:18pm UTC](https://community.folivora.ai/t/crash-on-h-llo-ai-al-assistant-wizard-test-connection-button/46821 "2026-04-21T12:18:46Z")
BTT: 6.400 Crash log sent via email. --- ## [BetterSnapTool causes crash in SwiftUI PreviewShell when click-dragging in previewed app](https://community.folivora.ai/t/bettersnaptool-causes-crash-in-swiftui-previewshell-when-click-dragging-in-previewed-app/46722)
**Author:** [@ZevEisenberg](https://community.folivora.ai/u/ZevEisenberg)\ **Replies:** 2\ **Last updated:** [April 11, 2026, 4:46pm UTC](https://community.folivora.ai/t/bettersnaptool-causes-crash-in-swiftui-previewshell-when-click-dragging-in-previewed-app/46722 "2026-04-11T16:46:34Z")
Summary BetterSnapTool is causing a crash in Xcode’s SwiftUI PreviewShell process when dragging in a SwiftUI preview on an iOS 26 or higher simulator. Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad,… --- ## [Crash upon "Find/Search Image on Screen & Move Mouse" and few other actions](https://community.folivora.ai/t/crash-upon-find-search-image-on-screen-move-mouse-and-few-other-actions/46644)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 1\ **Last updated:** [April 8, 2026, 7:50pm UTC](https://community.folivora.ai/t/crash-upon-find-search-image-on-screen-move-mouse-and-few-other-actions/46644 "2026-04-08T19:50:44Z")
I have the following trigger+actions configured under Beyond Compare app, which on some occasions crashes BTT, not sure when exactly. Crash reports sent via email: \[ { "BTTLastUpdatedAt" : 1775116365.535229, "… --- ## [Crash on some occasions](https://community.folivora.ai/t/crash-on-some-occasions/46633)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 2\ **Last updated:** [April 1, 2026, 9:03am UTC](https://community.folivora.ai/t/crash-on-some-occasions/46633 "2026-04-01T09:03:20Z")
Hey Andreas, while doing some testing related to Cannot record UI path for Firefox and Edge ("Access / Interact With / Click Specific Ul Element" action) - #10 by xidiot BTT crashed few times, if I send you the crash log… --- ## [Crash on missing "Image to Search"](https://community.folivora.ai/t/crash-on-missing-image-to-search/46606)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 1\ **Last updated:** [March 31, 2026, 6:34am UTC](https://community.folivora.ai/t/crash-on-missing-image-to-search/46606 "2026-03-31T06:34:14Z")
Using the action "Find/Search Image on Screen & Move Mouse" if the "Image to Search" is empty BTT is crashing. I was not able to test all possible scenarios but I think this is the problematic part. I've sent you an ema… --- ## [Crash when resetting color for "Visual Separator"](https://community.folivora.ai/t/crash-when-resetting-color-for-visual-separator/45524)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 3\ **Last updated:** [November 13, 2025, 10:28am UTC](https://community.folivora.ai/t/crash-when-resetting-color-for-visual-separator/45524 "2025-11-13T10:28:25Z")
On BTT: 5.748 (and some previous versions), pressing any of these buttons results in BTT crash: this is 100% reproducible. I've sent the crash to your email. --- ## [Crash when duplicating trigger](https://community.folivora.ai/t/crash-when-duplicating-trigger/45437)
**Author:** [@SmilingFolivora](https://community.folivora.ai/u/SmilingFolivora)\ **Replies:** 0\ **Last updated:** [October 20, 2025, 4:08pm UTC](https://community.folivora.ai/t/crash-when-duplicating-trigger/45437 "2025-10-20T16:08:14Z")
Thanks a lot for this great app! Today I encountered a small bug with the latest Alpha. Describe the bug While trying to figure out how to use Caps Lock as modifier / trigger, I duplicated a trigger, and BTT crashed. … --- ## [Command Line crashes on Sonoma](https://community.folivora.ai/t/command-line-crashes-on-sonoma/45183)
**Author:** [@yougotwill](https://community.folivora.ai/u/yougotwill)\ **Replies:** 4\ **Last updated:** [September 23, 2025, 7:18am UTC](https://community.folivora.ai/t/command-line-crashes-on-sonoma/45183 "2025-09-23T07:18:25Z")
Note: Tested on 5.634 and 5.640 with restarting. Describe the bug bttcli commands are not working. The help function also only shows get\_number\_variable as available and using it causes BTT to crash and the other com… --- ## [Crash from shell script?](https://community.folivora.ai/t/crash-from-shell-script/44929)
**Author:** [@Pal](https://community.folivora.ai/u/Pal)\ **Replies:** 3\ **Last updated:** [August 30, 2025, 3:43am UTC](https://community.folivora.ai/t/crash-from-shell-script/44929 "2025-08-30T03:43:58Z")
BTT crashes regularly (several times an hour). I don't know why, and the log isn't obvious, but I do find some shell script contains error and crashes BTT in there. Which is a bit strange - no matter how hard a shell scr… --- ## [Reoccurring crash v5528](https://community.folivora.ai/t/reoccurring-crash-v5528/44395)
**Author:** [@StanN](https://community.folivora.ai/u/StanN)\ **Replies:** 2\ **Last updated:** [July 14, 2025, 7:36pm UTC](https://community.folivora.ai/t/reoccurring-crash-v5528/44395 "2025-07-14T19:36:01Z")
hey @Andreas\_Hegenberg, v 5528 crashes when using this preset. Console log snd by email --- ## [Crash on OCR with version 5.515](https://community.folivora.ai/t/crash-on-ocr-with-version-5-515/44303)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 3\ **Last updated:** [July 5, 2025, 8:30pm UTC](https://community.folivora.ai/t/crash-on-ocr-with-version-5-515/44303 "2025-07-05T20:30:19Z")
After the update to 5.515 my OCR trigger crashes BTT. It is due the following JS action I'm using in it: async (clipboardContentString) =\> { return clipboardContentString.replace(/\\\\n/g, '\\n'); } Crash sent via email… --- ## [BetterTouchTool 5.501 crashes](https://community.folivora.ai/t/bettertouchtool-5-501-crashes/44245)
**Author:** [@StanN](https://community.folivora.ai/u/StanN)\ **Replies:** 4\ **Last updated:** [July 1, 2025, 10:52am UTC](https://community.folivora.ai/t/bettertouchtool-5-501-crashes/44245 "2025-07-01T10:52:13Z")
macOS: Sequoia (15.5) BetterTouchTool: 5.501 Hey Andreas, BetterTouchTool crashes when double clicking text on webpages. Send by email console and BetterTouchTool log reports. Edit: tested on latest Arc and Firefox ve… --- ## [Crash if "Recently Did Run Script" is opened and script is being executed](https://community.folivora.ai/t/crash-if-recently-did-run-script-is-opened-and-script-is-being-executed/43871)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 2\ **Last updated:** [May 30, 2025, 1:16pm UTC](https://community.folivora.ai/t/crash-if-recently-did-run-script-is-opened-and-script-is-being-executed/43871 "2025-05-30T13:16:22Z")
I have the following trigger: \[ { "BTTActionCategory" : 0, "BTTLastUpdatedAt" : 1748580514.1123462, "BTTTriggerType" : 0, "BTTTriggerClass" : "BTTTriggerTypeKeyboardShortcut", "BTTUUID" : "05026D98… --- ## [Crash after search (using the magnifier icon) in triggers](https://community.folivora.ai/t/crash-after-search-using-the-magnifier-icon-in-triggers/42568)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 1\ **Last updated:** [February 27, 2025, 8:57pm UTC](https://community.folivora.ai/t/crash-after-search-using-the-magnifier-icon-in-triggers/42568 "2025-02-27T20:57:52Z")
Hi Andreas, I'm experiencing crash during search (using the magnifier icon) in "Groups & Top Level Triggers" panel. This is 100% reproducible on my end. I've sent you 2 crash logs via email. BTT Version: 5.236 (202502… --- ## [BTT restarts without creating a crash report](https://community.folivora.ai/t/btt-restarts-without-creating-a-crash-report/42511)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 18\ **Last updated:** [February 26, 2025, 9:42am UTC](https://community.folivora.ai/t/btt-restarts-without-creating-a-crash-report/42511 "2025-02-26T09:42:36Z")
For quite some time my BTT is restarting randomly (at least I cannot find a pattern) without generating a crash report. Here are some logs generated by log show --info --debug --predicate 'subsystem == "com.apple.launch… --- ## [Recent Versions (5.180 and newer) enter crash loop with Stream Deck](https://community.folivora.ai/t/recent-versions-5-180-and-newer-enter-crash-loop-with-stream-deck/42289)
**Author:** [@atomic.blonde](https://community.folivora.ai/u/atomic.blonde)\ **Replies:** 1\ **Last updated:** [February 13, 2025, 6:39am UTC](https://community.folivora.ai/t/recent-versions-5-180-and-newer-enter-crash-loop-with-stream-deck/42289 "2025-02-13T06:39:56Z")
Versions 5.180 and newer, including release 5.193 and alpha 5.194, infinitely crash, reboot, and repeat when using Stream Deck. Downgrading to 5.161 resolves the issue (I did not try versions between 5.161 and 5.180—just… --- ## [BTT crashes when calling \`get\_triggers\`](https://community.folivora.ai/t/btt-crashes-when-calling-get-triggers/42100)
**Author:** [@fortred2](https://community.folivora.ai/u/fortred2)\ **Replies:** 11\ **Last updated:** [February 6, 2025, 9:59am UTC](https://community.folivora.ai/t/btt-crashes-when-calling-get-triggers/42100 "2025-02-06T09:59:48Z")
Describe the bug I'm trying to obtain a list of all Triggers I've created in BTT by running this command in my terminal: osascript -e 'tell application "BetterTouchTool" to get\_triggers' When I run the command, BTT cr… --- ## ["Close Window Under Cursor" on Clipboard Manager causes crash](https://community.folivora.ai/t/close-window-under-cursor-on-clipboard-manager-causes-crash/41845)
**Author:** [@jeff](https://community.folivora.ai/u/jeff)\ **Replies:** 0\ **Last updated:** [January 22, 2025, 5:40pm UTC](https://community.folivora.ai/t/close-window-under-cursor-on-clipboard-manager-causes-crash/41845 "2025-01-22T17:40:24Z")
Describe the bug When using "Close Window Under Cursor (Works in Mission Control)" gesture on an open Clipboard Manager / Pasteboard History window, the BTT app will stop responding, necessitating force quit and BTT res… --- ## [🐛 Configuring "Advanced Trigger Conditions" crashes BTT](https://community.folivora.ai/t/configuring-advanced-trigger-conditions-crashes-btt/40514)
**Author:** [@fortred2](https://community.folivora.ai/u/fortred2)\ **Replies:** 10\ **Last updated:** [November 28, 2024, 5:40pm UTC](https://community.folivora.ai/t/configuring-advanced-trigger-conditions-crashes-btt/40514 "2024-11-28T17:40:41Z")
Describe the bug When I click on the "Advanced Trigger Conditions" button in the Settings panel of a Trigger, then the "Advanced Trigger Conditions" configuration window displays briefly and then BTT crashes. This is th… --- ## [BTT Crash when clicking in Floating menu Configuration (everytime)](https://community.folivora.ai/t/btt-crash-when-clicking-in-floating-menu-configuration-everytime/40328)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 1\ **Last updated:** [November 15, 2024, 11:40pm UTC](https://community.folivora.ai/t/btt-crash-when-clicking-in-floating-menu-configuration-everytime/40328 "2024-11-15T23:40:42Z")
If I open Floating Menu item, go to "Item Configuration" and click few times inside "Item Preview" next to the picture shown, BTT crashes everytime. This is reproducible even if I switch few times between "Design Light" … --- ## [BTT Crash after sleep (not everytime)](https://community.folivora.ai/t/btt-crash-after-sleep-not-everytime/40327)
**Author:** [@xidiot](https://community.folivora.ai/u/xidiot)\ **Replies:** 1\ **Last updated:** [November 15, 2024, 10:02pm UTC](https://community.folivora.ai/t/btt-crash-after-sleep-not-everytime/40327 "2024-11-15T22:02:13Z")
Not regularly, but few time my BTT crashed after sleep (happened with different versions). I saw that there are a some old reports for this, but I've decided to open new one, since it could be different given the fact th… --- ## [BTT stops working at all every day](https://community.folivora.ai/t/btt-stops-working-at-all-every-day/34830)
**Author:** [@smslv](https://community.folivora.ai/u/smslv)\ **Replies:** 2\ **Last updated:** [December 16, 2023, 8:11pm UTC](https://community.folivora.ai/t/btt-stops-working-at-all-every-day/34830 "2023-12-16T20:11:50Z")
All custom shortcuts and gestures, keyboard and trackpad, stop working at least once a day. I suspect it could be when mac enters some sort of sleep mode. Tried with or without "restart BTT after wake from sleep", the sa… --- ## [Focused UI Element Inspector crashes](https://community.folivora.ai/t/focused-ui-element-inspector-crashes/32225)
**Author:** [@mxgn](https://community.folivora.ai/u/mxgn)\ **Replies:** 1\ **Last updated:** [July 10, 2023, 9:47am UTC](https://community.folivora.ai/t/focused-ui-element-inspector-crashes/32225 "2023-07-10T09:47:28Z")
Describe the bug I'm trying to configure new normal mouse gesture with advanced condition, which restricts gesture scope to ony one window (Plant UML diagram preview window) of one application (IntelliJ IDEA) To do so,… --- ## [BTT no longer starts.](https://community.folivora.ai/t/btt-no-longer-starts/31830)
**Author:** [@ngaga](https://community.folivora.ai/u/ngaga)\ **Replies:** 0\ **Last updated:** [June 10, 2023, 2:04am UTC](https://community.folivora.ai/t/btt-no-longer-starts/31830 "2023-06-10T02:04:05Z")
Describe the bug: BTT crashed while operating "Notch Bar /Menu Action Bar", and BTT does not start after that. Device information: Type of Mac: Mac Studio 2022 macOS version: macOS 13.4 (22F66) BetterTouchTool versi… --- ## [Pressing \ key in Messages crashes BTT](https://community.folivora.ai/t/pressing-return-key-in-messages-crashes-btt/28977)
**Author:** [@caltain](https://community.folivora.ai/u/caltain)\ **Replies:** 1\ **Last updated:** [November 1, 2022, 6:31pm UTC](https://community.folivora.ai/t/pressing-return-key-in-messages-crashes-btt/28977 "2022-11-01T18:31:12Z")
Bug: Pressing crashes BTT after entering text in Messages. Mac Pro (2013 Version) MacOS v12.6.1 (21G211) BBT v3.936(2101) Input Device: USB Keyboard, MacOS Virtual On Screen Keyboard, and On Screen Keyboard on BTT R… --- ## [triggering the context menu crashes BTT on 2nd use](https://community.folivora.ai/t/triggering-the-context-menu-crashes-btt-on-2nd-use/28951)
**Author:** [@msmr](https://community.folivora.ai/u/msmr)\ **Replies:** 0\ **Last updated:** [October 31, 2022, 9:12am UTC](https://community.folivora.ai/t/triggering-the-context-menu-crashes-btt-on-2nd-use/28951 "2022-10-31T09:12:32Z")
when using \[ctrl\]-\[Q\] to trigger the context menu, the app crashes on 2nd use of the shortcut. first use works, though. Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.): Keyboard sh… --- ## [Edit image using clipboard manager has problem](https://community.folivora.ai/t/edit-image-using-clipboard-manager-has-problem/27581)
**Author:** [@11132](https://community.folivora.ai/u/11132)\ **Replies:** 2\ **Last updated:** [August 21, 2022, 3:31pm UTC](https://community.folivora.ai/t/edit-image-using-clipboard-manager-has-problem/27581 "2022-08-21T15:31:04Z")
Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log fr… --- ## [Frequent app crashes on opening application](https://community.folivora.ai/t/frequent-app-crashes-on-opening-application/27989)
**Author:** [@Farhaana](https://community.folivora.ai/u/Farhaana)\ **Replies:** 1\ **Last updated:** [August 11, 2022, 3:00pm UTC](https://community.folivora.ai/t/frequent-app-crashes-on-opening-application/27989 "2022-08-11T15:00:05Z")
Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log fr… --- ## [Why does BTT keep getting removed from my Users&Groups Login Items? And why does it crash periodically?](https://community.folivora.ai/t/why-does-btt-keep-getting-removed-from-my-users-groups-login-items-and-why-does-it-crash-periodically/27515)
**Author:** [@JuniorM](https://community.folivora.ai/u/JuniorM)\ **Replies:** 2\ **Last updated:** [July 21, 2022, 6:04pm UTC](https://community.folivora.ai/t/why-does-btt-keep-getting-removed-from-my-users-groups-login-items-and-why-does-it-crash-periodically/27515 "2022-07-21T18:04:03Z")
I don't know if this is just random but BTT occasionally gets removed from my upper bar (presumably crashed? I don't know). Is this a "thing"? And why does it get removed from my login items all the time? I can't afix i… --- ## [Updated BTT to 3.562 on Catalina 10.15.7. Now it continuously crashes on start up](https://community.folivora.ai/t/updated-btt-to-3-562-on-catalina-10-15-7-now-it-continuously-crashes-on-start-up/22579)
**Author:** [@Dan\_Makovec](https://community.folivora.ai/u/Dan_Makovec)\ **Replies:** 1\ **Last updated:** [July 17, 2022, 9:07pm UTC](https://community.folivora.ai/t/updated-btt-to-3-562-on-catalina-10-15-7-now-it-continuously-crashes-on-start-up/22579 "2022-07-17T21:07:34Z")
Hi, Love BTT, perpetual license holder here! I just updated to BTT 3.562 (May 4 2021 version) on my MBP (13" mid 2012 - don't judge me!) running Catalina 10.15.7. Now it gets into a continuous crash loop when attemptin… [Next page](https://community.folivora.ai/tag/crash/5.md?match_all_tags=true&page=1&tags%5B%5D=crash)