When enabled in macOS notes, system shortcuts can't be used, even there's no shortcuts in BTT.

Bug Reports
1

Describe the Bug

After changing the customized shortcuts of safari and find, I can't use the default command + C shortcut in macOS notes, even if after deleting all of the shortcuts in find. But after I disabled BTT in notes, I can use command + C again.

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

MacBook Air 2020 with M1 chip, 8GB ram and 512GB storage, running macOS 13.4.1(c).

Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

Device information:

  • Type of Mac: MacBook Air M1 2020
  • macOS version: 13.4.1(c)
  • BetterTouchTool version: 4.175(2392)

Additional information (e.g. crash logs, related issues, etc.):

I just found that other than Notes, I can't use this shortcut in spotlight also. I didn't test other shortcuts. I also remembered before setting up particular BTT shortcuts, I can use command + C.

2

Most likely you have accidentally added the shortcut to "All Apps" as well - maybe without an assigned action. Deleting it and just having it configured for the notes app will fix this.

Maybe post a screenshot of your configuration:

image
image2542×1946 350 KB

If you can't find any conflicting shortcut anywhere you can also go to Help => Export Diagnostic Debug Information and send the result to andreas@folivora.ai, maybe I can find something that's wrong