Version expired even though I updated?

Bug Reports
1

I restarted my computer and it was forcing me to update.
I did forget to uncheck the auto updates which might have cause this force, but I normally don't like to update.
after which BTT keeps recycling back to updating when I have the latest version according to the app.

-Version 3.837 alpha

  • restarted the system and the app multiple times. Also tried to delete and reinstall completely.

Describe the bug

-Keeps telling me up to update to the latest version - Which I have. And even after restarting the app it keeps telling me that my version is expired and I need to update. but then it prompts me that I have the latest version.

Screen Shot 2022-08-20 at 9.58.46 AM
Screen Shot 2022-08-20 at 9.58.46 AM852×434 62.9 KB

Screen Shot 2022-08-20 at 9.59.02 AM
Screen Shot 2022-08-20 at 9.59.02 AM838×310 30.7 KB

then afterwards it stays disabled.

the apple does not work anymore for me.

Device information:

  • Type of Mac: MacBook Pro 16 2019
  • macOS version: Catalina 10.15.7
  • BetterTouchTool version: 3.837
2

I have the same problem, it started half an hour ago and I didn't restart my mac before that, it just appeared out of nowhere. Restarting app and updating with fresh version from website did nothing, same as restarting machine.
Air M1, Monterey 12.5.1

3

Good to know im not the only one that this happened too.
Thanks for the update @Piotr

1 Like
4

do you have a license activated?

5

I do not, I just got 5 days ago. I am planning on Purchasing but im still testing everything out.
Should I be purchasing this before hand?

6

Ah then that’s a problem with the trial mechanism again. Will be fixed in about 2 hours! (with another update)

1 Like
7

oh I see!
No problem, please let me know to test again. - amazing quick response. Love it :heart:

8

Should be fixed now (check for updates again)

9

amazing! alls working!
you sir have got yourself a new customer. All because of this great customer service.

  • quick question. Does this update have any effect on the battery? I found the previous version to be quite good, so im always scared to update.
    Please let me know.
    Thank you,
10

I did some small optimizations, if anything battery life should be better. But in general the effect is probably not noticable.