# Triggers are disabled on version 5.140

**URL:** <https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964>\
**Category:** Bugs or Unexpected Behavior\
**Created:** [January 29, 2025, 12:21pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964 "2025-01-29T12:21:06Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 12:21pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/1 "2025-01-29T12:21:06Z")

</div>

**Device information:**

- Type of Mac: Apple M2 Pro
- macOS version: 15.1.1 (24B91)
- BetterTouchTool version: 5.140 (2025012901)

Updated to 5.140 (2025012901), and now all my triggers are disabled.  
 ![image](https://community.folivora.ai/uploads/default/original/3X/d/5/d5b00b83c297d44873982135076a06fdaa345a11.png)

Importing a backup (which I create at least once a day) restores them, but they remain disabled. I can’t simply enable all triggers because some were intentionally disabled due to redundancy or conflicts with existing ones.

Including individual tiggers and also containing folder.

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [January 29, 2025, 12:26pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/2 "2025-01-29T12:26:53Z")

</div>

that is very strange, did they get disabled after upgrading or after importing a preset?  
Also what kind of triggers are they? (I just tried to import various presets but they seem to enable fine) Would you maybe be able to share such a preset with me? ([andreas@folivora.ai](mailto:andreas@folivora.ai))

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<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 12:57pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/3 "2025-01-29T12:57:54Z")

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after update, also after deleting all and reimporting.

Here is one ( I Use BTT to emulate VIM across all the OS)

```auto
[
  {
    "BTTActionCategory" : 0,
    "BTTLastUpdatedAt" : 1738153426.691824,
    "BTTTriggerType" : 0,
    "BTTTriggerParentUUID" : "2F284489-E587-4DF6-B961-BF58C76250C5",
    "BTTTriggerClass" : "BTTTriggerTypeKeyboardShortcut",
    "BTTUUID" : "47E8ABAB-61C2-4C41-92E5-A0077B86039C",
    "BTTAutoAdaptActionToKeyboardLayout" : true,
    "BTTGenericActionConfig" : "autoAdapt",
    "BTTShortcutToSend" : "58,125",
    "BTTAdditionalConfiguration" : "1572912",
    "BTTKeyboardShortcutScope" : 0,
    "BTTKeyboardShortcutKeyboardType" : 1825,
    "BTTRepeatRate" : 0.10000000149011612,
    "BTTRepeatDelay" : 0.10000000149011612,
    "BTTTriggerOnDown" : 1,
    "BTTLayoutIndependentChar" : "j",
    "BTTEnabled" : 0,
    "BTTEnabled2" : 1,
    "BTTShortcutKeyCode" : 38,
    "BTTShortcutModifierKeys" : 1572864,
    "BTTOrder" : 2,
    "BTTAutoAdaptToKeyboardLayout" : 0,
    "BTTTriggerConfig" : {
      "BTTLeftRightModifierDifferentiation" : 1
    }
  }
]

```

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<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 1:12pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/4 "2025-01-29T13:12:33Z")

</div>

Managed to get it to work, after deleting all profile and creating an empty profile as default, then importing my profile, it came back ok.

I still believe having the support to save the entire profile to a json / db / etc on a time based / change base (each time there is a modification to the config) would go a long way with users.

Today i'm relaying on python code and schedule with BTT and its rather flaky 😅

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [January 29, 2025, 1:13pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/5 "2025-01-29T13:13:06Z")

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mhm the strange thing is this:

```auto
  "BTTEnabled" : 0,
   "BTTEnabled2" : 1,

```

They should both be 1

Do you remember (approximately) what was the last version you had installed?

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<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 1:13pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/6 "2025-01-29T13:13:26Z")

</div>

And thank you as always for the very swift replay!!

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<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 1:16pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/7 "2025-01-29T13:16:03Z")

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I think i was on the one after Christmas, around here:

 ![image](https://community.folivora.ai/uploads/default/original/3X/e/b/eb676fcb708f01107e1bee7194b1ac030122136a.png)

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [January 29, 2025, 1:18pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/8 "2025-01-29T13:18:13Z")

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I can't really think of a reason why it would get disabled. Do you have the experimental cloud sync enabled?

If possible you could go to ~/Library/Application Support/BetterTouchTool and copy the 3 files from the previous version and send them to me ([andreas@folivora.ai](mailto:andreas@folivora.ai))

For example:  
btt\_data\_store.version\_5\_130\_build\_2025012705  
btt\_data\_store.version\_5\_130\_build\_2025012705-shm  
btt\_data\_store.version\_5\_130\_build\_2025012705-wal

You can also try to quit BTT and just delete the latest copies of these 3 files (i.e.  
btt\_data\_store.version\_5\_140\_build\_2025012901  
btt\_data\_store.version\_5\_140\_build\_2025012901-shm  
btt\_data\_store.version\_5\_140\_build\_2025012901-wal

Then BTT will fall back to the previous ones

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<div class="post-metadata">

**Author:** ![Mizagog](https://community.folivora.ai/user_avatar/community.folivora.ai/mizagog/32/34712_2.png) [@Mizagog](https://community.folivora.ai/u/Mizagog)\
**Post date:** [January 29, 2025, 2:50pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/9 "2025-01-29T14:50:59Z")

</div>

> [@Andreas\_Hegenberg](#):
>
> ~/Library/Application Support/BetterTouchTool

Not sure what it contains, I think i have some private data there. since I managed to get it working again, I'll hold on sending these for now 😅

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [January 29, 2025, 2:51pm UTC](https://community.folivora.ai/t/triggers-are-disabled-on-version-5-140/41964/10 "2025-01-29T14:51:45Z")

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all good! I haven't received similar reports yet, so maybe it was just a weird glitch