The file "btt_data_store.version_4_273_build_42730" couldn't be opened.

Describe the bug

When trying to launch BTT receive error message: The file "btt_data_store.version_4_273_build_42730" couldn't be opened.

Error persists across multiple versions (version number in error changes with corresponding version). Have rebooted and removed accessibility permissions. Not seeing any logs in console.


Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):


Screenshots
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Device information:

  • Type of Mac: M1 Macbook Air
  • macOS version: Ventura 13.2
  • BetterTouchTool version: btt4.273-42730 & others

Additional information (e.g. crash logs, related issues, etc.):

Is it still loading afterwards or is it refusing to launch?

It sounds like some file permission issue. If you don't care about your settings, the easiest way would be to delete ~/Library/Application Support/BetterTouchTool (go there via Finder => Go => Go To Folder, make sure to include the ~).
If you have settings you want to keep, you might need to check the permissions of that file (and check whether it exists): ~/Library/Application Support/BetterTouchTool/btt_data_store.version_4_273_build_42730

If you want you can also send the zipped contents of that folder to me, then I can check what's wrong (andreas@folivora.ai)