Switching Profiles - assistance for noob

Hi all,

I'm a long time automator, short time BTT user - I've come here as I've finally (and somewhat tortuously) updated my <trash_can> Mac to Monterey, and needed to replace my antiquated XKeys/ControllerMate setup for usage with music notation software!

I've on the brink of having a sweet setup with a Razer keypad and Stream Deck, controlled by some different presets within BTT. My problem is that I can't quite seem to get the keystroke triggers in each preset to only work when that preset is active. The Stream Deck buttons which switch become active/deactive as expected, so the switch is happening correctly. It's just the keyboard shortcuts (which trigger other keyboard shortcuts) that remain active despite the preset to which they're assigned being deactivated.

Any tips on how to get this working? Is there anywhere in the UI that shows the current preset? A cursory search of this forum and elsewhere has turned up a few old posts of similar questions, but nothing conclusive.

Huge thanks in advance of any assistance!

Cheers,

Dave

You can see all active presets here:

Is the preset really deactivated? Or just not the master preset anymore?

Thanks Andreas,

It looks like it's deactivated, but I still get the dual keystroke option when I use one of the duplicated triggers. What other info can I give you to help you diagnose the problem?

Dave

Screenshot 2023-02-10 at 09.38.12

Easiest go to "help => export diagnostic debug information" and send the result to andreas@folivora.ai, then I can check if anything is wrong.

You really hit a bug that only happens in pretty specific configurations
here. This was a very longstanding bug, I'm glad you reported this!

I think it should be fixed with the new 4.021 update.