Snap to default positions not working - new user

Hi im new here, just purchased bettertouch and cant seem to be able to autosnap to the 6 to 8 quadrants as per the default setup.

Tried reboot etc, macbook pro running big sur

I have also reset the config and started again
Am I doing something wrong. thanks very much

whoops, I meant to add all I seem to be able to do is snap left or right