I am running version 2.428 of BT which seems to be the latest. I tried searching for Alpa update but nothing is coming, only asking me to upgrade to the latest version which I don't need if this bug is fixed.
I assigned a mouse sketch action to take a screenshot. Once the screen shot is showing, I click the edit button so I can get to Markup. I can start marking up with no problem until I switch to another application, then BT report a crash and asks me to reopen BT.
As long as I am on the markup screen and I don't switch to another window on my Mac, there is no issue, but once I touch another window or switch apps, BT crashed.
This by far is the best feature of BT for me, and it is very disappointing that it crashed as I can send the screen to my iPad within the markup, and start marking using my Apple Pencil. However, it crashes loosing all the markups.
Please advise if this is something will be fixed on this existing version or the new version? or if there is a workaround? the worst thing would be is to pay for another upgrade that also has the same bug.
I am using an intel iMac running Ventura.
Also, is there an email for tech support?
Thank you very much
Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.
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