on installing BTT for the first time no icon in menubar

Bug Reports
#1

Describe the bug
cannot start BTT becuase there is nothing in the menu bar, re-installed, made it a strtup item, is ticked in privacy application sustem preferences, read your documenation, restarted with virus blockers etc. disabled etc.etc

Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):

Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

Device information:

  • Type of Mac:
  • macOS version:
  • BetterTouchTool version: (please post the exact version - not just "the latest one")

Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):

#2

To start BTT you don't need the menubar icon, you just need to double-click the normal app icon in your Applications folder. Afterwards the menubar icon will appear.

#3

dear Andreas,

double clicking does not open BTT on my computer, it is not present in the open applications![Screenshot

Screenshot 2020-09-22 at 11.50.14
Screenshot 2020-09-22 at 11.50.141476×1308 262 KB

#4

Mh, did you maybe have it installed previously? Could you try this: https://folivora.ai/blog/post/13010 ?

#5

the terminal reset worked, thx