Now playing widgets don't work

Hello, I recently bought my first Macbook Pro and stumbled upon BTT and love the flexibility it gives with the touchbar. I have BTT installed with the AQT preset and when I have music playing via Apple Music I don't see artist/song/album information. All I see are the previous track, play/pause, and next track buttons. If I try to play Amazon music in a Chrome browser I see the same thing, except only the play/pause button works.

I definitely feel like I'm doing something wrong and could really use some help. Thanks!