# Mac Clipboard not work sometimes when I launch BTT **URL:** \ **Category:** Configuration Help & General Discussion\ **Created:** [July 16, 2025, 3:03pm UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430 "2025-07-16T15:03:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Michael\_J](https://community.folivora.ai/user_avatar/community.folivora.ai/michael_j/32/27515_2.png) [@Michael\_J](https://community.folivora.ai/u/Michael_J)\ **Post date:** [July 16, 2025, 3:03pm UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/1 "2025-07-16T15:03:25Z")
Sometimes, I use cmd+ctrl+shift+4 to screenshot to system clipboard, but it failed nothing copied to clipboard. I'm not sure if it is caused by BTT, but if I close BTT, it works for everything. It's same situation happened if I use cleanshot to OCR the text to clipboard, the notification showed it copied to clipboard, but actually not. If close BTT, it works again. I checked my preset in BTT, nothing found. Could you teach me how to find what the problem is? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 16, 2025, 3:12pm UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/2 "2025-07-16T15:12:40Z")
unfortunately I have not encountered similar (although using screenshot to clipboard at least 10 times per hour). So I really have no idea. Maybe check whether anything shows up in "Recently used" in BTT when that happens. ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 16, 2025, 7:41pm UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/3 "2025-07-16T19:41:05Z")
I had a similar problem. Screenshots could (often) not be copied with cmd+c. I simply set up the global shortcut cmd+c = cmd+c in BTT. I have no idea what difference this is supposed to make, but this way it works here. ---
**Author:** ![wynstaxxx](https://community.folivora.ai/user_avatar/community.folivora.ai/wynstaxxx/32/22879_2.png) [@wynstaxxx](https://community.folivora.ai/u/wynstaxxx)\ **Post date:** [July 17, 2025, 8:40am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/4 "2025-07-17T08:40:07Z")
speaking of Clipboard issues....I have been experiencing issue when trying to paste/insert top item or any clipboard item by pressing ENTER key,double clicking, or pressing shortcut for clipboard to paste. Issue occurs on FAVORITES/STARRED list. When i press enter it pastes the 1st entry in clipboard not the 1st entry of the starred clipboard entries which is showing. This used to work no problem. Also there are issues with the editing toolbar getting mashed up when toggling off and not using both sidebars-it creates a mess up top. Note that this is occurring on Mac OS Sequoia Developer Beta 3. ...also expericing issue in post above by Frank regarding the copying entry with cmd+c not working, i have to use content menu and select just copy. I will try setting up a shortcut like he noted, but it says on menu the shortcut so should work and have setup shortcuts in clipboard. Ill see whats up. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 8:48am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/5 "2025-07-17T08:48:27Z")
you mean 15.6 beta 3? (that seems to work fine here on 15.5 with BTT 5.538 alpha) In general for clipboard manager issues come here, especially for beta issues: [BTT Clipboard Manager Development & Wishlist](https://community.folivora.ai/t/btt-clipboard-manager-development-wishlist/40868) As far as I understood this thread is not about the clipboard manager but about general macOS copy paste ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 17, 2025, 10:21am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/6 "2025-07-17T10:21:13Z")
> [@Andreas\_Hegenberg](#): > > As far as I understood this thread is not about the clipboard manager but about general macOS copy paste Possible. Do you see a difference whether I press cmd+c (without BTT) or whether BTT feeds the clipboard with cmd+c = cmd+c? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 10:34am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/7 "2025-07-17T10:34:06Z")
do you mean in general when pressing cmd+c on macOS or while inside some BTT window? The only difference for general macOS usage should be that setting it up like this removes the "key repeat" from the shortcut. ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 17, 2025, 10:48am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/8 "2025-07-17T10:48:25Z")
I mean above all what is described below. Somehow this problem has never been fully resolved, even though I believed it was in the beginning. Only since I set up this cmd+c thing the problem disappeared for me. No idea if this is a coincidence. > [@⌘+c no longer works (in this environment)](https://community.folivora.ai/t/c-no-longer-works-in-this-environment/36607): > > After taking a screenshot, it is unfortunately no longer possible to copy the image to the clipboard with ⌘+c. It only works via this menu. Edit: Restarting BTT helps. Then everything works normally again for a while. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 10:49am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/9 "2025-07-17T10:49:53Z")
In that post it specifically relates to the screenshot editor window, did this also occur in other situations? (otherwise it's probably a bug in that window) ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 17, 2025, 10:51am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/10 "2025-07-17T10:51:21Z")
If I remember correctly, in my case it only happened with screenshot. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 10:52am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/11 "2025-07-17T10:52:49Z")
Could you check whether the menubar shows BetterTouchTool if that screenshot window is opened for you? (On macOS these shortcuts are triggered through the menubar, which can be a bit tricky in case of BTT because it doesn't have a Dock icon)). If so does the Edit menu have the "Copy" option available? ![image](https://community.folivora.ai/uploads/default/original/3X/6/4/64418b7b5c4f67ab275f926591b8c4ba5ae6ce92.jpeg) ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 17, 2025, 10:59am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/12 "2025-07-17T10:59:04Z")
It looks a little different than yours ... but yes, copy is available. ![image](https://community.folivora.ai/uploads/default/original/3X/5/d/5d4260dddedbb16a32702bf751a5ed939d6084c2.png) ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 11:01am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/13 "2025-07-17T11:01:21Z")
Ah interesting. This is BTT's fallback menu, which **should** not show in this scenario. (unfortunately macOS doesn't really allow non-Dock apps to have menubars, which is why BTT uses some tricky to achieve this. Are you still on macOS 12/13 or did you upgrade by now πŸ˜ƒ ? ---
**Author:** ![Frank1](https://community.folivora.ai/letter_avatar_proxy/v4/letter/f/a87d85/32.png) [@Frank1](https://community.folivora.ai/u/Frank1)\ **Post date:** [July 17, 2025, 11:03am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/14 "2025-07-17T11:03:55Z")
Good old 13.2.1 πŸ˜‚ By the way, should I soon expect that new BTT versions will no longer run on my os? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 17, 2025, 11:16am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/15 "2025-07-17T11:16:46Z")
13 will continue to work until at least end of 2026 πŸ˜‰ However some upcoming features might require newer versions soon. ---
**Author:** ![Michael\_J](https://community.folivora.ai/user_avatar/community.folivora.ai/michael_j/32/27515_2.png) [@Michael\_J](https://community.folivora.ai/u/Michael_J)\ **Post date:** [July 18, 2025, 7:09am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/16 "2025-07-18T07:09:51Z")
I use **Pasteboard Viewer** to investigate what's happening in the clipboard. If use BTT, if there is "org.nspasteboard.TransientType" in the list, the value of which is "BTT", the screenshot cannot be copied to system clipboard (just got a flash in the **Pasteboard Viewer** , nothing happened), but it is not always happened, 80% possible happened. ![CleanShot 2025-07-18 at 15.00.52@2x](https://community.folivora.ai/uploads/default/original/3X/f/2/f23e8fb4e33908db2de75fc4191c19e2abb75bc6.jpeg) If close BTT, "org.nspasteboard.TransientType" in the list never appeared, everything works. If I make a screenshot on other app except for "zotero", everything works. So I decide to delete all the "zotero" preset in BTT, which I guess it's no relationship with clipboard at all: > Magic mouse: two fingers swipe left/right to stimulate "up"/"down" key (because it is zotero page up/down default key) Fortunately, it works now. I don't know why it works, I will follow up if problem happens again in future, but if it's a bug please fix it. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 18, 2025, 7:34am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/17 "2025-07-18T07:34:12Z")
That means you are using some function in BTT that either sets the clipboard content or tries to paste the content as string. Do you have any presets imported in BTT? Best check BTT's "Recently Used" section. It should show what action is run. ---
**Author:** ![Michael\_J](https://community.folivora.ai/user_avatar/community.folivora.ai/michael_j/32/27515_2.png) [@Michael\_J](https://community.folivora.ai/u/Michael_J)\ **Post date:** [August 8, 2025, 2:18am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/18 "2025-08-08T02:18:02Z")
Hi Andreas, I double checked "recently used", no have any action added. I have a new finding: I create a new trigger including "History Clipboard manager", when I select any text in Zotero, there will be selection text in BTT history clipboard manager, but the selection text is not copied into system clipboard (using cmd+V to tried, the selected text is unable to be pasted correctly). If change to other APP to be tried in same situation, as far as I know, the selected text not be tracked by BTT history clipboard manager. 1. why BTT history clipboard manager launched when I use Zotero? I don't have any zotero presets in BTT. Also, I don't have any BTT clipboard manager action, above action is just for test. 2. How can I disable clipboard manager? I already cleared history in BTT clipboard manager, don't have any action of it for sure. Attached video for your reference. Thank you! Michael ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [August 8, 2025, 6:34am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/19 "2025-08-08T06:34:34Z")
do you maybe have a text-selection did change trigger configured in BTT? Itβ€˜s also possible Zotero temporarily copies to the clipboard and clears it afterwards. ---
**Author:** ![Michael\_J](https://community.folivora.ai/user_avatar/community.folivora.ai/michael_j/32/27515_2.png) [@Michael\_J](https://community.folivora.ai/u/Michael_J)\ **Post date:** [August 8, 2025, 10:52am UTC](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430/20 "2025-08-08T10:52:55Z")
If I use Default preset in place of my own preset, or if I close BTT completely, selection in Zotero will not have any action on system clipboard, so I think Zotero is not doing temporarily copy to clipboard. I think my preset has problem, so I delete all triggers to test. But still have problem. The rest possibility is BTT setting causing problem? [Next page](https://community.folivora.ai/t/mac-clipboard-not-work-sometimes-when-i-launch-btt/44430.md?page=2)