License not recognized when logged into alternate user accounts

Bug Reports
1

I have multiple accounts on my Macpro for different uses, including temporary Guest accounts. BTT is installed, licensed and updates properly on my primary account but shows an error message indicating it is not licensed when logging into other accounts on the machine. Hitting "Continue" usually allows it to operate properly for awhile and then the message pops up again.

I have a screenshot of the error message but not sure how to attach it here.

Is my license file not stored in the correct place to be accessible to all user accounts on my machine?

Device information:

  • Type of Mac: Mac Pro
  • macOS version: 10.12.6
  • BetterTouchTool version: 2717
2

OK, I solved this for my established user accounts by installing the license separately for each user.