On BTT v 4.9999 on macos 15.2, a few minutes after startup, better touchtool keyboard commands won't execute, but trackpad gestures continue to work.
Can't get keyboard shortcuts to work again until better touchtool is restarted. Keyboard shortcuts will work again for a minute, then fail again.
do you have a valid license installed? If you want you can go to help -> export diagnostic debug information and send the result to me (andreas@folivora.ai), then I can check the logs
Thank you Andreas, I have sent the requested logs and license. Much appreciated!
from the logs it looks like your keyboard layout is changing regularly. Is that the case?
If so, are you aware that keyboard shortcuts in BTT are bound to the physical location of the key at the time of recording?
You can try this option:
However auto-adapting will not work in all situations
I just figured out what was causing the issue for anyone else who may encounter it:
I have my F-row keys set up to perform the glyph action on the keys (brightness up/down, etc) but I have a BTT keyboard command that triggers the function keys as F1, F2, etc.
Since the latest update, BTT changed some of the keyboard shortcuts I use to trigger the F-keys to instead "hold down fn", then as an additional action, trigger F1, F2, etc.
Each time I would trigger one of the keyboard shortcuts that got changed, all BTT keyboard shortcuts would become unresponsive until restart.
Solution: delete the keyboard shortcuts that got changed to "hold down fn" and redo them. I don't seem to be experiencing any more issues after I did this.
