Keyboard shortcut doesn't work

I've set up a keyboard shortcut to trigger a menu command in Spark desktop. The menu item is "Edit > Paste And Match Style".

I've also included a HUD message when the keyboard shortcut is triggered.

When I use the keyboard shortcut, the HUD message is shown, but the menu command is not run. Is there a workaround or way to troubleshoot why this doesn't work?

Device information:

  • Type of Mac: MacBook Pro 16"
  • macOS version: 14.4.1
  • BetterTouchTool version: 4.272

if the menubar item can not be triggered, maybe try sending the default shortcut for that action (shift+cmd+v) via BTT.

Unfortunately some apps don’t respond well to the „trigger menubar menu item“ action. In some cases referencing the item via its position might help. Sometimes triggering the action twice can help.

I had to involuntarily gain a lot of experience with apps that evade such actions. Most of the time, something like what Andreas suggests works.

If not, something like this always works. In your case