Hi,
Amazing tool thank you for this.
Describe the bug
I encounter an issue with a keyboard shortcut that I created with a Razor Naga pro V2. I use the panel with the 12 buttons and configured Bettertouch to trigger actions on the button. To make it work I had to use in the trigger conditions
"Works on keyboards with the same type as used for recording" and because I use the mouse either with bluetooth and the naga plug I had to do 2 separate triggers. it work fine in general.
Recently I created a Custome Floating Menu that I trigger fron the mouse. It works well but after a while it seems the trigger doesnt work and instead it send the normal key. To make it work I just have to put focus, select better touch app and that fix the issue. no need to restart or anything.
I attached the log file you shoudl see that the key 8 is used as trigger
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.): Razor Naga Pro V2
Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)
Device information:
- Type of Mac: Mac
- macOS version: Sequoia 15.3 (24D60)
- BetterTouchTool version: (please post the exact version - not just "the latest one") 5.157
Additional information (e.g. crash logs, related issues, etc.):
com.hegenberg.BetterTouchTool 2025-02-02--13-29-09-452.log.zip (15.8 KB)