# How can I restore my presets? **URL:** \ **Category:** Configuration Help & General Discussion\ **Created:** [April 6, 2020, 10:47am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976 "2020-04-06T10:47:34Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![sddawson](https://community.folivora.ai/letter_avatar_proxy/v4/letter/s/bbce88/32.png) [@sddawson](https://community.folivora.ai/u/sddawson)\ **Post date:** [April 6, 2020, 10:47am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/1 "2020-04-06T10:47:34Z")
I'm running BTT on 2 Macs. One was nicely set up with my customised Touch Bar config, but I exported my config from the Mac that didn't have a Touch Bar config and imported it to the Touch Bar Mac. Disaster! Is there a way to restore the config from a Time Machine backup? I've tried restoring the BTT folder in Application Support, but got messages about an incompatible version. I'm on 3.346. Hope someone can figure this out for me! ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [April 6, 2020, 10:52am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/2 "2020-04-06T10:52:27Z")
Did you actually delete your existing preset after importing the other one? Just importing another one would not delete your existing preset. Maybe it's just disabled? You could try this: ![image](https://community.folivora.ai/uploads/default/original/2X/0/0b4b3376ebeb7fd124b3cd02ab6f5733ce9cb019.jpeg) Otherwise you can restore this folder from a time machine backup: ~/Library/Application Support/BetterTouchTool ---
**Author:** ![sddawson](https://community.folivora.ai/letter_avatar_proxy/v4/letter/s/bbce88/32.png) [@sddawson](https://community.folivora.ai/u/sddawson)\ **Post date:** [April 6, 2020, 11:56pm UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/3 "2020-04-06T23:56:01Z")
The restart from backup did the trick. I didn't even know that existed. Thank you! I had tried restoring the Application Support folder, but it didn't work for some reason. Got messages about an incompatible version, or permission problems. Anyway, seems good now! ---
**Author:** ![jfsdff](https://community.folivora.ai/user_avatar/community.folivora.ai/jfsdff/32/16898_2.png) [@jfsdff](https://community.folivora.ai/u/jfsdff)\ **Post date:** [December 9, 2020, 11:28am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/4 "2020-12-09T11:28:24Z")
there is a serious problem, I have restored entire ~/Library/Application Support/BetterTouchTool from time machine (date surely correct) and then clicked on the Restore Settings from Backup (BTT even recognized same date as my Time machine restoration). And yet, nothing happened. Still only default, empty preset on the list of presets in BTT app. ---
**Author:** ![jfsdff](https://community.folivora.ai/user_avatar/community.folivora.ai/jfsdff/32/16898_2.png) [@jfsdff](https://community.folivora.ai/u/jfsdff)\ **Post date:** [December 9, 2020, 11:56am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/5 "2020-12-09T11:56:11Z")
OK. turned out the restoration process is pretty well prepared as most things Andreas have made with this software. I have just tried with a backup presented by the Btt app with a date two weeks before the last backup which for some reason didn't elicit any reaction. This time though it worked great. The problem with first backup on the app's list perhaps aroused because I have done lots of messing with the app, such as turning the app on and off, removing and loading backups or presets, relaunching, etc.. The bitter reminder for me and others is that we should never load some presets to applications before doing the migration of data with migration assistant after system reinstallation. Everything should fall into place after that automatically. Otherwise we are sure to lose lots of time for irritating tasks. ---
**Author:** ![jfsdff](https://community.folivora.ai/user_avatar/community.folivora.ai/jfsdff/32/16898_2.png) [@jfsdff](https://community.folivora.ai/u/jfsdff)\ **Post date:** [December 10, 2020, 6:19pm UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/6 "2020-12-10T18:19:20Z")
One problem nevertheless: It seems that currently the app does not have a reliable export of preset settings because I had used such an exported preset just before this time machine trick described in this topic, and yet many of trackpad gestures hadn't worked and at least one of them, which I'd checked, should, because it has had the correct shortcut for sure. In short, can we rely on the export of a preset or should we do the whole BTT catalogue backup in case our time machine fails? Is there any sure way to safeguard ourselves against time machine failure? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [December 10, 2020, 6:24pm UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/7 "2020-12-10T18:24:32Z")
in general the preset export should be fine (but it doesn’t contain stuff like the clipboard manager data) For the problem you encountered, could you provide that preset export to me with a short description what fails to work? ([andreas@folivora.ai](mailto:andreas@folivora.ai)) Maybe some bug in the import process ---
**Author:** ![mkozjak](https://community.folivora.ai/user_avatar/community.folivora.ai/mkozjak/32/27484_2.png) [@mkozjak](https://community.folivora.ai/u/mkozjak)\ **Post date:** [December 22, 2021, 11:12am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/8 "2021-12-22T11:12:07Z")
Wow, I just downgraded from the latest testing version to latest stable and "lost" all my config. This restoring trick saved my head. 😃 ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [December 22, 2021, 11:45am UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/9 "2021-12-22T11:45:38Z")
Quick question: was there a specific reason you downgraded? (I'm looking to finalize the next stable release and am interested in any bigger bugs (apart from the Notch Bar feature, which will stay beta for a while)) ---
**Author:** ![mkozjak](https://community.folivora.ai/user_avatar/community.folivora.ai/mkozjak/32/27484_2.png) [@mkozjak](https://community.folivora.ai/u/mkozjak)\ **Post date:** [December 22, 2021, 12:55pm UTC](https://community.folivora.ai/t/how-can-i-restore-my-presets/14976/10 "2021-12-22T12:55:06Z")
Thanks for asking, Andreas. I wanted to try if that'd resolve my issue I just described in the link below, but unfortunately it didn't. > [@Conditionally disable BetterTouchTool on a certain web page](https://community.folivora.ai/t/conditionally-disable-bettertouchtool-on-a-certain-web-page/25344): > > I managed to get this feature to not work for me for some reason. Tried downgrading from 3.674,1805 to 3.626,1778 but it didn't help. The goal is to disable BetterTouchTool altogether on Safari when it hits YouTube so I can have default media keys etc and enable it back once YouTube is closed. So what I did is I clicked on "Create conditional activation group", set "Window Name" "ends with" to "YouTube" and "Bundle Identifier" "is" to "com.apple.Safari" and also enabled "Disable BetterTouchToo…