# Custom Finder Context Menu Items stopped working (macOS Sequoia)

**URL:** <https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070>\
**Category:** Bugs or Unexpected Behavior\
**Created:** [October 19, 2026, 6:15pm UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070 "2026-10-19T18:15:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![uv3](https://community.folivora.ai/user_avatar/community.folivora.ai/uv3/32/44148_2.png) [@uv3](https://community.folivora.ai/u/uv3)\
**Post date:** [October 19, 2026, 6:15pm UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070/1 "2026-10-19T18:15:35Z")

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**Describe the bug**

In one of the recent BTT updates, my custom Finder context menu items completely stopped functioning. As a test, I deleted all references to the “Configure Custom Finder Context Menu Items” action, ensured the BTT menu in Finder was empty, and imported the [New File Preset](https://share.folivora.ai/sharedPreset/f6b2c92e-c621-4dae-b050-8bbb172b2cd5). Even with that attempt at a reset to default, clicking “New File” in Finder does nothing.

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**Logs**

```none
2026/10/19 14:09:12:660|ASL|begin menu tracking|
2026/10/19 14:09:14:353|ASL|end menu tracking|
2026/10/19 14:09:14:353|ASL|note (null)|
2026/10/19 14:09:14:355|ASL|executed finder click 935F9D73-C53C-4B83-B675-4189F769067C|
2026/10/19 14:09:14:355|ASL|executed finder click 935F9D73-C53C-4B83-B675-4189F769067C|

```

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**Device information:**

- Type of Mac: M1
- macOS version: 15.8.1
- BetterTouchTool version: 6.954

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Please let me know if there is any additional information I can provide to assist in troubleshooting. Thank you!

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 19, 2026, 6:28pm UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070/2 "2026-10-19T18:28:58Z")

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the "executed finder click" log confirms that the communication with the finder extension is working fine. I just tested the preset you linked and that is also still working fine here - does it not show anything when you trigger that?

Maybe try something very simple like showing a HUD to see whether anything still triggers - maybe your BTT is disabled?

 ![image](https://community.folivora.ai/uploads/default/original/3X/8/c/8cd4b59ebad7316d3d794b2b024d6c7ef9170255.webp)

 ![image](https://community.folivora.ai/uploads/default/original/3X/1/4/14c0d44b832cdc42026909005cbe89653597d0b5.jpeg)

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<div class="post-metadata">

**Author:** ![uv3](https://community.folivora.ai/user_avatar/community.folivora.ai/uv3/32/44148_2.png) [@uv3](https://community.folivora.ai/u/uv3)\
**Post date:** [October 19, 2026, 6:44pm UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070/3 "2026-10-19T18:44:12Z")

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Thank you for the fast response!

- Nothing is shown onscreen at all
- I've tried all kinds of various actions in the Custom Finder Context Menu Items configuration (Show Notification, Show HUD, Named Trigger) and nothing happens when any of them are clicked
- BTT isn't disabled
- Should the log show different IDs for clicking different menu items? Because for me it's always 935F9D73-C53C-4B83-B675-4189F769067C.

Let me know if there's anything else I can try. Thanks again!

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<div class="post-metadata">

**Author:** ![uv3](https://community.folivora.ai/user_avatar/community.folivora.ai/uv3/32/44148_2.png) [@uv3](https://community.folivora.ai/u/uv3)\
**Post date:** [October 20, 2026, 11:13am UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070/4 "2026-10-20T11:13:14Z")

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I just updated to 6.958, saw the Finder toolbar icon reload itself when BTT relaunched, and context menu items are working again. Thank you!

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 20, 2026, 11:17am UTC](https://community.folivora.ai/t/custom-finder-context-menu-items-stopped-working-macos-sequoia/48070/5 "2026-10-20T11:17:18Z")

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ah great. Then it was related to a change a few weeks back that apparently is not compatible with macOS 15. I have added a macOS 15 fallback in 6.958