Can't send shortcuts to new Music app

I can't send any shortcuts to the Music app. I tried with a button on the Touch Bar and again with a global keyboard shortcut, and the app won't recognize either.

I'm trying to create a dedicated Play/Pause button on my Touch Bar but I tested this problem with other shortcuts and none of them worked. I used "Send Shortcut to Specific App".

Device information:

  • Type of Mac: 2019 MacBook Pro
  • macOS version: macOS Catalina 10.15
  • BetterTouchTool version: 3.206 (1382)

Same here.

I got it working by ticking the 'Bring app to front before sending' option (and optional switch back after sending).

yep, unfortunately the music app doesn‘t support background shortcuts anymore. You will need to check the „bring to front box“

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