Can't select multiple items within BTT App

Cmd + click isn’t working to select multiple items. Shift + click isn’t working either. Both actions move the selection to whatever item was last clicked. This is only occurring within the BetterTouchTool App; command + click is working fine for all other apps and system files (MacOS Tahoe 26.2)

Not sure if this is related or a separate issue, but Cmd + A is greyed out and non-functioning (select all) and I can’t click + drag to select multiple triggers either.

Reset and confirmed security permission and app is up to date. Also tried deleting the app and reinstalling.

Note:
Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app's "Crash Reports" section.


Describe the bug
A clear and concise description of what the bug is. Any bug reports that contain insults against me or my software will be deleted without warning and the user will be blocked (unfortunately this has become necessary to mention here).


Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):


Screenshots
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Device information:

  • Type of Mac:
  • macOS version:
  • BetterTouchTool version: (please post the exact version - not just "the latest one")

Additional information (e.g. crash logs, related issues, etc.):

Unfortunately I was forced to migrate away from some old UI technology (storyboards) due to some bugs in the newer Xcode versions that make these impossible to use. That required a complete rewrite of the UI, which causes a few hiccups currently.

6.144 should fix various things and add the new Tahoe styling. It might look quite different than before on older macOS versions, I'll test with these older versions tomorrow. However 6.144 might also still be quite broken, it might be a good idea to go back to e.g. 6.139

Not sure if a new update was just released (I’m 99% sure I checked for all updates before posting!), but all my issues listed above have been fixed! Thank you!

I just want to report that this issue is still happening for me, and I have the most recent version of BTT.

BetterTouchTool Version: 6.154
MacOS: Sequoia 15.7.2

mh that issue is definitely resolved (just tried again with 6.161), it was just a missing setting on the tableviews. Does your multi-select work elsewhere?

Yes, my multi-select works elsewhere, such as the Finder window and other apps.

I see a new version (6.165) is available…updating now.

Updated, still can’t do multi-select.

Select All (command-A) has also been greyed out as the OP mentioned.

Oh, I forgot to mention that this issue is on an Intel Mac. It works fine on my MacBook Air M1. Could the Intel factor have something to do with it?

No, Intel does not matter - that will work the same way. My only explanation would be that the intel machine is not actually running the latest version, maybe something went wrong with the update?

Hmmm. Ok, I’ll keep trying different things and let you know what happens.

Now I’ve rebooted, and I’ve updated MacOS to Sequoia 15.7.3. I’ve updated BTT again. I’ve restarted BTT. I still cannot do multi selections or Select All.

ah I see you are using the old list based view mode. Let me check that. (That mode is disabled by default for new users since quite a while and will be removed at some point)

I updated to 6.167 earlier today, and that seems to fix the issue. Thank you so much!

Regarding the old list-based view mode, is this something I can toggle off and on, just so I can see what you’re talking about? (Plus when this mode is removed in a later version, knowing in advance may help me not get caught off guard.)

great! It can be changed here:

Thanks for the clarification. Is there a thread/discussion on this? I can’t seem to find one so far.

There have been some discussions on the forum, but that was quite a while ago.

In general that view mode has never been well supported because I personally don't use it. Combined with its complexity and it being not very flexible due to the constraints of the system view used, I have decided to get rid of it. For now it's just hidden for new users but it also doesn't receive updates anymore and eventually will need to be removed..

That makes sense. I initially found it disorienting, but now I’m starting to make more sense of it. The main visual aspect that I will miss most is the compactness of the “Trigger Name” panel, where it now takes up twice the vertical space. I’m not sure how feasible it would be to compress that panel to mimic some of the old look, but the option to do so would be nice. I like being able to see as many shortcuts as possible, at a glance.

Anyway, thanks again for that quick fix in the interim!