[Bug] Force Touch Gestures don't work!

Stefa · July 22, 2018, 4:19pm

Good Evening!
I have some problems with BTT.
Trackpad Gestures with Force Click don't work properly anymore.
I feel on trackpad like the click is not "Strong" or "deep" anymore.

What is the problem?

Thank you,

Stefano

EDIT;
I have tested many old releases to find out which was ok, so, in 2.513 the force touch is ok (3/06/2018), the newer (from 2.514 to 2.530) have this fastidious problem.. I don't know why!

Device information:

Type of Mac: MacBook Pro 2017
macOS version: 10.13.6
BetterTouchTool version: 2.530

Andreas_Hegenberg · July 23, 2018, 6:17am

Weird, did you maybe make any changes here?:

Stefa · July 23, 2018, 9:31am

Yes is quite weird.. no I didn't change anything

2.513

2.530

Andreas_Hegenberg · July 23, 2018, 2:53pm

If possible go to the about tab in BTT and click the "export debug information" button. This will create a folder called BetterTouchToolDebug on your Desktop. Would be great if you could send that to andreas@folivora.ai then I'll look into it

Stefa · July 23, 2018, 7:39pm

Ok thank you!
I sent it

Stefa · August 2, 2018, 5:25pm

Same problem with 2.536 version..

Stefa · September 5, 2018, 5:38pm

Same problem with 2.641...
There isn't anymore that feedback that I had on previous version ("The Force Click").
But..
I resolved changing from "default" to "strong" force click.. I don't know why the default force click on the previous version was strong, and in the newer is very light (but always setup in default)..
I don't know if I made myself clear.