BTT won't start


#1

Describe the bug
I cannot open BTT. When I double click, it flashes briefly in the taskbar but vanishes. I've researched and tried all related remedies on here, but nothing has worked.

Screenshots
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Process: BetterTouchTool [32639]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 2.313 (691)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: BetterTouchTool [32639]
User ID: 501

Date/Time: 2019-02-19 12:24:32.079 -0500
OS Version: Mac OS X 10.14.2 (18C54)
Report Version: 12
Anonymous UUID: E7FD4CCC-1109-6B48-2EEC-7DD8A2B2B29D

Sleep/Wake UUID: 5790A909-224A-47AB-B1AC-CC4CC2E2FF91

Time Awake Since Boot: 380000 seconds
Time Since Wake: 170 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[NSTouchBar presentSystemModalFunctionBar:placement:systemTrayItemIdentifier:]: unrecognized selector sent to class 0x7fff8be4c8b0'
terminating with uncaught exception of type NSException
abort() called

Device information:

  • Type of Mac: 2012 MacBook Pro 15"
  • macOS version: 10.14.3
  • BetterTouchTool version: latest. I don't know I can't open the app

#2

The BetterTouchTool version you are using is not compatible with the changes in macOS Mojave. You can download the latest version from https://folivora.ai/downloads


#3

That worked! THANK YOU!!!