BTT Seems to cause sudden User Space Panic and Crash to Login Screen on 10.13.6

Frederico · October 28, 2019, 11:16pm

Earlier this Summer, I finally had the needed requirements to upgrade from 10.12 Sierra, where BTT ran flawlessly, to 10.13.6 High Sierra, and almost immediately I was plagued with frequent, instant User Space Panics and crashes; i.e., when performing simple operations, such as simply moving the pointer from one display to another, or actually trying to activate a BTT tap gesture, my User Space would freeze, turn all displays to black (very rarely also briefly displaying a spinning gear akin to a normal Logout), then the standard Login Screen appears.

Whether I simply Login again, or Restart, within a few hours or days, another User Space panic and crash will occur, unless I disable BTT.

It took many weeks of trial and error disabling other third party utilities, because the System Logs really didn't seem to capture anything useful at the point of the panics/crashes; then I finally had some BTT crash logs appear at corresponding event times.

I've included the last one below; and I've successfully run for three weeks without such a crash, disabling only BTT.

I'm pretty confident that since the crashes are absolutely all instigated by simply using a pointing device to move or click on a window or object/button/target, and especially if my pointer traverses up and across the Menubar vertically (see screenshot for configuration ion six displays) from the lower-center Main display to an upper display, that BTT is at the root of this repeatable instant panic/crash.

Please advise, and Thanks (I really miss having BTT!!!)

**Affected input device **
panics are triggered from either (Logitech) trackball, Apple Magic Mouse, or Magic Trackpad 2; I also have both an Apple full-size keyboard (USB) and a Kinesis Gaming split keyboard, as well as a generic 10-key number pad; all of which I have temporarily disconnected and still had panics without.

Please note: I have also gone to extreme lengths to disconnect and swap out most hardware and PCIe cards in order to isolate as best is possible to still reproduce the panics.

Screenshots

Device information:

Type of Mac: Mac Pro 3,1 (flashed)
macOS version: macOS High Sierra 10.13.6
BetterTouchTool version: 2.814 (1094)

Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):

Workaround: disable BTT

Summary

Process: BetterTouchTool [79579]
Path: /Applications/Utilities/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 2.814 (1094)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: BetterTouchTool [79579]
User ID: 501

Date/Time: 2019-09-29 00:12:04.473 -0600
OS Version: Mac OS X 10.13.6 (17G8030)
Report Version: 12
Anonymous UUID: C05D8191-F5D1-CAFB-A8B2-9AEFECB35C1D

Time Awake Since Boot: 730000 seconds

System Integrity Protection: disabled

Crashed Thread: 1 Dispatch queue: com.apple.root.background-qos

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]

VM Regions Near 0x8:
-->
__TEXT 0000000101f0f000-00000001026d2000 [ 7948K] r-x/rwx SM=COW bI [/Applications/Utilities/BetterTouchTool.app/Contents/MacOS/BetterTouchTool]

Thread 0:: Dispatch 0 libobjc.A.dylib 1 com.apple.Foundation 2 com.apple.Foundation 3 com.apple.CoreData 4 com.apple.CoreData 5 com.hegenberg.BetterTouchTool 6 com.hegenberg.BetterTouchTool 7 com.hegenberg.BetterTouchTool 8 com.apple.CoreFoundation 9 com.apple.CoreFoundation 10 com.apple.CoreFoundation 11 com.apple.CoreFoundation 12 com.apple.CoreFoundation 13 com.apple.Foundation 14 com.apple.AppKit 15 com.apple.AppKit 16 com.apple.CoreFoundation 17 com.apple.CoreFoundation 18 com.apple.CoreFoundation 19 com.apple.CoreFoundation 20 com.apple.HIToolbox 21 com.apple.HIToolbox 22 com.apple.HIToolbox 23 com.apple.AppKit 24 com.apple.AppKit 25 com.apple.AppKit 26 com.apple.AppKit 27 libdyld.dylib queue: com.apple.main-thread
0x00007fff503a3111 -[NSObject retain] + 4
0x00007fff2b1789fb -[_NSUndoLightInvocation initWithTarget:selector:object:] + 79
0x00007fff2b17898c -[NSUndoManager registerUndoWithTarget:selector:object:] + 74
0x00007fff28b766c3 -[NSManagedObjectContext(_NSInternalChangeProcessing) _processRecentChanges:] + 1987
0x00007fff28b7a2c8 -[NSManagedObjectContext save:] + 424
0x000000010212e39f -[BSTDragPointCenter findCoreDataDisplayForDisplay:exactMatch:] + 4729
0x000000010212f608 -[BSTDragPointCenter recognizeDisplays] + 2122
0x000000010212fefe -[BSTDragPointCenter applicationDidChangeScreenParameters:] + 575
0x00007fff2901221c CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER + 12
0x00007fff290120ea _CFXRegistrationPost + 458
0x00007fff29011e21 ___CFXNotificationPost_block_invoke + 225
0x00007fff28fd09b2 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1826
0x00007fff28fcfa43 _CFXNotificationPost + 659
0x00007fff2b0fb817 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
0x00007fff2710d133 -[NSApplication(ScreenHandling) _reactToScreenInvalidationImmediately:] + 354
0x00007fff2710cf95 __60-[NSApplication(ScreenHandling) _reactToScreenInvalidation:]_block_invoke + 59
0x00007fff2901a7dc CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK + 12
0x00007fff28ffd713 __CFRunLoopDoBlocks + 275
0x00007fff28ffd4d8 __CFRunLoopRun + 3128
0x00007fff28ffc607 CFRunLoopRunSpecific + 487
0x00007fff282dcd96 RunCurrentEventLoopInMode + 286
0x00007fff282dcb06 ReceiveNextEventCommon + 613
0x00007fff282dc884 _BlockUntilNextEventMatchingListInModeWithFilter + 64
0x00007fff2658ca73 _DPSNextEvent + 2085
0x00007fff26d22e34 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044
0x00007fff26581885 -[NSApplication run] + 764
0x00007fff26550a72 NSApplicationMain + 804
0x00007fff50fc5015 start + 1

Thread 1 Crashed:: Dispatch queue: com.apple.root.background-qos
0 com.hegenberg.BetterTouchTool 0x00000001021961a2 __dispatch_after_delay_block_invoke + 80
1 com.hegenberg.BetterTouchTool 0x0000000102194f57 -[IDMSyncManager synchronizeWithCompletion:] + 306
2 libdispatch.dylib 0x00007fff50f935fa _dispatch_call_block_and_release + 12
3 libdispatch.dylib 0x00007fff50f8bdb8 _dispatch_client_callout + 8
4 libdispatch.dylib 0x00007fff50f8db2c _dispatch_root_queue_drain + 902
5 libdispatch.dylib 0x00007fff50f8d755 _dispatch_worker_thread3 + 101
6 libsystem_pthread.dylib 0x00007fff512dd169 _pthread_wqthread + 1387
7 libsystem_pthread.dylib 0x00007fff512dcbe9 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.root.background-qos
0 libsystem_kernel.dylib 0x00007fff51116c32 kevent_qos + 10
1 libdispatch.dylib 0x00007fff50fa9a85 _dispatch_kq_poll + 242
2 libdispatch.dylib 0x00007fff50fa9742 _dispatch_kq_drain + 119
3 libdispatch.dylib 0x00007fff50fa92de _dispatch_event_loop_poke + 649
4 libdispatch.dylib 0x00007fff50f9cf66 _dispatch_queue_resume_finalize_activation + 59
5 com.hegenberg.BetterTouchTool 0x00000001021950ce -[IDMSyncManager synchronizeWithCompletion:] + 681
6 libdispatch.dylib 0x00007fff50f935fa _dispatch_call_block_and_release + 12
7 libdispatch.dylib 0x00007fff50f8bdb8 _dispatch_client_callout + 8
8 libdispatch.dylib 0x00007fff50f8db2c _dispatch_root_queue_drain + 902
9 libdispatch.dylib 0x00007fff50f8d755 _dispatch_worker_thread3 + 101
10 libsystem_pthread.dylib 0x00007fff512dd169 _pthread_wqthread + 1387
11 libsystem_pthread.dylib 0x00007fff512dcbe9 start_wqthread + 13

Thread 3:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x00007fff5110c20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5110b724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff28ffdc45 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff28ffcf97 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff28ffc607 CFRunLoopRunSpecific + 487
5 com.apple.AppKit 0x00007fff266c9fc4 _NSEventThread + 184
6 libsystem_pthread.dylib 0x00007fff512dd661 _pthread_body + 340
7 libsystem_pthread.dylib 0x00007fff512dd50d _pthread_start + 377
8 libsystem_pthread.dylib 0x00007fff512dcbf9 thread_start + 13

Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff51115cf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff2903772b __CFSocketManager + 635
2 libsystem_pthread.dylib 0x00007fff512dd661 _pthread_body + 340
3 libsystem_pthread.dylib 0x00007fff512dd50d _pthread_start + 377
4 libsystem_pthread.dylib 0x00007fff512dcbf9 thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff5110c20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5110b724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff28ffdc45 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff28ffcf97 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff28ffc607 CFRunLoopRunSpecific + 487
5 com.apple.CoreFoundation 0x00007fff2903aab3 CFRunLoopRun + 99
6 com.apple.MultitouchSupport.framework 0x00007fff44a21821 mt_ThreadedMTEntry + 71
7 libsystem_pthread.dylib 0x00007fff512dd661 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff512dd50d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff512dcbf9 thread_start + 13

Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff5110c20a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff5110b724 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff28ffdc45 __CFRunLoopServiceMachPort + 341
3 com.apple.CoreFoundation 0x00007fff28ffcf97 __CFRunLoopRun + 1783
4 com.apple.CoreFoundation 0x00007fff28ffc607 CFRunLoopRunSpecific + 487
5 com.apple.CFNetwork 0x00007fff2813c778 -[__CoreSchedulingSetRunnable runForever] + 722
6 com.apple.Foundation 0x00007fff2b124148 NSThread__start + 1197
7 libsystem_pthread.dylib 0x00007fff512dd661 _pthread_body + 340
8 libsystem_pthread.dylib 0x00007fff512dd50d _pthread_start + 377
9 libsystem_pthread.dylib 0x00007fff512dcbf9 thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff5111628a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff512dd009 _pthread_wqthread + 1035
2 libsystem_pthread.dylib 0x00007fff512dcbe9 start_wqthread + 13

Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000604000246e40 rcx: 0x0000000000016a9d rdx: 0x0000000000016a9c
rdi: 0x0000000103554900 rsi: 0x0000000000000008 rbp: 0x00007000068b0cc0 rsp: 0x00007000068b0ca0
r8: 0x000000000000000f r9: 0x000000000000002e r10: 0xffff9fbffffadfff r11: 0x0000600000116270
r12: 0x00000001026d8f68 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00007fff503a3150
rip: 0x00000001021961a2 rfl: 0x0000000000010242 cr2: 0x0000000000000008

Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14

Binary Images:
0x101f0f000 - 0x1026d1ff7 +com.hegenberg.BetterTouchTool (2.814 - 1094) <068DDDA5-6D3A-3FEC-925C-EDC8180764B5> /Applications/Utilities/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x1032cc000 - 0x10334fff7 +com.mixedinkey.MIKMIDI (1.5 - 877) <5CE361C9-9E8D-37E9-B022-24BFF71F12A2> /Applications/Utilities/BetterTouchTool.app/Contents/Frameworks/MIKMIDI.framework/Versions/A/MIKMIDI
0x10339a000 - 0x1033dcfff +org.sparkle-project.Sparkle (1.18.1 14071-g6b01db6f4 - 1.18.1) <1522A52C-5418-3863-816B-BED4C543E67E> /Applications/Utilities/BetterTouchTool.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x103409000 - 0x103418ff7 +net.wafflesoftware.ShortcutRecorder.framework.Leopard (1.0) <63542887-8F80-387F-A49B-90D3D630F667> /Applications/Utilities/BetterTouchTool.app/Contents/Frameworks/ShortcutRecorder.framework/Versions/A/ShortcutRecorder
0x10342c000 - 0x1034d1ff7 +com.mentalfaculty.ensembles (2.6 - 1) <1EFAC5EF-5CE6-3AB2-8ACE-233D7CBF0417> /Applications/Utilities/BetterTouchTool.app/Contents/Frameworks/Ensembles.framework/Versions/A/Ensembles
0x10352d000 - 0x103534fff +com.potionfactory.LetsMove (1.21 - 1.21) <300E0114-3781-356C-938F-A9430CEBA497> /Applications/Utilities/BetterTouchTool.app/Contents/Frameworks/LetsMove.framework/Versions/A/LetsMove
0x105ef3000 - 0x105f0dfff com.apple.security.csparser (3.0 - 58286.70.14) /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x106506000 - 0x10698dfff com.nvidia.web.GeForceMTLDriverWeb (10.33.0 - 10.3.3) <402C7EA4-0797-33AB-9590-CA3F90B710A6> /System/Library/Extensions/GeForceMTLDriverWeb.bundle/Contents/MacOS/GeForceMTLDriverWeb
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0x1086fa000 - 0x1086fdfff com.apple.FileProviderOverride (125.15 - 125.15) /System/Library/PrivateFrameworks/FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/Contents/MacOS/FileProviderOverride
0x108703000 - 0x108709fff com.apple.FinderSyncCollaborationFileProviderOverride (1.0 - 1054.6.1) <4B2A78D3-B293-3D0E-8012-4CC6D1823250> /System/Library/PrivateFrameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride
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0x7fff2129b000 - 0x7fff215e9ff7 com.apple.RawCamera.bundle (8.05.0 - 1017.4.1) /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff24ebd000 - 0x7fff2509dff3 com.apple.avfoundation (2.0 - 1536.36) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff2509e000 - 0x7fff25157fff com.apple.audio.AVFAudio (1.0 - ???) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Frameworks/AVFAudio.framework/Versions/A/AVFAudio
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0x7fff259c5000 - 0x7fff25b65ff3 libBLAS.dylib (1211.50.2) <93259222-2D94-333D-A1EB-09C6FC4A64B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff25b66000 - 0x7fff25ba0fef libBNNS.dylib (38.1) <0AAE0109-71D5-3B26-8401-3E62DDF97624> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBNNS.dylib
0x7fff25ba1000 - 0x7fff25f7aff7 libLAPACK.dylib (1211.50.2) <70781D0B-AEAD-33EB-9900-10DC30F37D61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff25f7b000 - 0x7fff25f91ff7 libLinearAlgebra.dylib (1211.50.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLinearAlgebra.dylib
0x7fff25f92000 - 0x7fff25f97ff3 libQuadrature.dylib (3) <3D6BF66A-55B2-3692-BAC7-DEB0C676ED29> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libQuadrature.dylib
0x7fff25f98000 - 0x7fff26018fff libSparse.dylib (79.50.2) <0DC25CDD-F8C1-3D6E-B472-8B060708424F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparse.dylib
0x7fff26019000 - 0x7fff2602bff7 libSparseBLAS.dylib (1211.50.2) <994A7D7E-FA3B-3943-A59C-8150B9AF86BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libSparseBLAS.dylib
0x7fff2602c000 - 0x7fff2619ffe7 libvDSP.dylib (622.50.5) <4BF310F4-31A3-3DA5-80E4-7F8014AD380B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x7fff261a0000 - 0x7fff26256fef libvMisc.dylib (622.50.5) <88143A88-4FDE-35A1-85FE-54FF0C2A9E43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x7fff26257000 - 0x7fff26257fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <880DEF40-389A-3F56-ACA1-B62A5BC57E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff2654b000 - 0x7fff273a9fff com.apple.AppKit (6.9 - 1561.60.100) <6E7BB720-A1C6-3188-A832-9E8559D9DE75> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff273ea000 - 0x7fff273fafff com.apple.AppleScriptObjC (1.4 - 34) /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0x7fff273fb000 - 0x7fff273fbfff com.apple.ApplicationServices (48 - 50) <63B0C61F-CFE8-3884-853F-E6FB6CD84A44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff273fc000 - 0x7fff27462fff com.apple.ApplicationServices.ATS (377 - 445.5) <703CE7E4-426A-35C0-A229-F140F30F5340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x7fff274fb000 - 0x7fff2761dfff libFontParser.dylib (222.1.7) <9C4CEFB4-0F08-3B60-BD50-0120A37F6EA2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff2761e000 - 0x7fff27668ff7 libFontRegistry.dylib (221.5) <8F68EA59-C8EE-3FA3-BD19-0F1A58441440> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff2770d000 - 0x7fff27740ff7 libTrueTypeScaler.dylib (222.1.7) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff277aa000 - 0x7fff277aeff3 com.apple.ColorSyncLegacy (4.13.0 - 1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSyncLegacy.framework/Versions/A/ColorSyncLegacy
0x7fff2784e000 - 0x7fff278a0ffb com.apple.HIServices (1.22 - 625) <78A1FB4F-A39C-3159-B285-600C997335FB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x7fff278a1000 - 0x7fff278affff com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff278b0000 - 0x7fff278fcfff com.apple.print.framework.PrintCore (13.4 - 503.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff278fd000 - 0x7fff27937fff com.apple.QD (3.12 - 404.2) <38B20AFF-9D54-3B52-A6DC-C0D71380AA5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff27938000 - 0x7fff27944fff com.apple.speech.synthesis.framework (7.8.1 - 7.8.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff27945000 - 0x7fff27bd3ff7 com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff27bd5000 - 0x7fff27bd5fff com.apple.audio.units.AudioUnit (1.14 - 1.14) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff27d17000 - 0x7fff27eefff7 com.apple.AutomatorFramework (2.8 - 444.7) <75D6C5F8-9F22-36EE-854C-71389D8A83F1> /System/Library/Frameworks/Automator.framework/Versions/A/Automator
0x7fff27ef8000 - 0x7fff28293ff7 com.apple.CFNetwork (902.3.1 - 902.3.1) <4C012538-BB8A-32F3-AACA-011092BEFAB1> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff282a8000 - 0x7fff282a8fff com.apple.Carbon (158 - 158) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff282a9000 - 0x7fff282acffb com.apple.CommonPanels (1.2.6 - 98) <2391761C-5CAA-3F68-86B7-50B37927B104> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff282ad000 - 0x7fff285b2fff com.apple.HIToolbox (2.1.1 - 911.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff285b3000 - 0x7fff285b6ffb com.apple.help (1.3.8 - 66) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x7fff285b7000 - 0x7fff285bcfff com.apple.ImageCapture (9.0 - 9.0) <23B4916F-3B43-3DFF-B956-FC390EECA284> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
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0x7fff4ece2000 - 0x7fff4ece5ffb libUniversalAccess.dylib (361.13.8) <85A4F194-1D39-3FF9-A916-E6AB06DF68DA> /usr/lib/libUniversalAccess.dylib
0x7fff4ecf4000 - 0x7fff4ecf4fff libapple_crypto.dylib (109.50.14) <48BA2E76-BF2F-3522-A54E-D7FB7EAF7A57> /usr/lib/libapple_crypto.dylib
0x7fff4ecf5000 - 0x7fff4ed0bff7 libapple_nghttp2.dylib (1.24) <01402BC4-4822-3676-9C80-50D83F816424> /usr/lib/libapple_nghttp2.dylib
0x7fff4ed0c000 - 0x7fff4ed36ff3 libarchive.2.dylib (54) <8FC28DD8-E315-3C3E-95FE-D1D2CBE49888> /usr/lib/libarchive.2.dylib
0x7fff4ed37000 - 0x7fff4ee3afe7 libate.dylib (1.13.1) /usr/lib/libate.dylib
0x7fff4ee3e000 - 0x7fff4ee3eff3 libauto.dylib (187) /usr/lib/libauto.dylib
0x7fff4ee3f000 - 0x7fff4eef7ff3 libboringssl.dylib (109.50.14) /usr/lib/libboringssl.dylib
0x7fff4eef8000 - 0x7fff4ef08ff3 libbsm.0.dylib (39) <6BC96A72-AFBE-34FD-91B1-748A530D8AE6> /usr/lib/libbsm.0.dylib
0x7fff4ef09000 - 0x7fff4ef16ffb libbz2.1.0.dylib (38) <0A5086BB-4724-3C14-979D-5AD4F26B5B45> /usr/lib/libbz2.1.0.dylib
0x7fff4ef17000 - 0x7fff4ef6dfff libc++.1.dylib (400.9) <7D3DACCC-3804-393C-ABC1-1A580FD00CB6> /usr/lib/libc++.1.dylib
0x7fff4ef6e000 - 0x7fff4ef92ff7 libc++abi.dylib (400.8.2) /usr/lib/libc++abi.dylib
0x7fff4ef94000 - 0x7fff4efa4fff libcmph.dylib (6) <890DEC4C-4334-393C-8B56-7C8560BBED9D> /usr/lib/libcmph.dylib
0x7fff4efa5000 - 0x7fff4efbcfd3 libcompression.dylib (47.60.2) /usr/lib/libcompression.dylib
0x7fff4f267000 - 0x7fff4f27fff7 libcoretls.dylib (155.50.1) /usr/lib/libcoretls.dylib
0x7fff4f280000 - 0x7fff4f281ff3 libcoretls_cfhelpers.dylib (155.50.1) /usr/lib/libcoretls_cfhelpers.dylib
0x7fff4f746000 - 0x7fff4f751ff7 libcsfde.dylib (546.50.1) /usr/lib/libcsfde.dylib
0x7fff4f752000 - 0x7fff4f7a7ff3 libcups.2.dylib (462.2.7) <46179788-4363-38B2-9204-E8AC8123D899> /usr/lib/libcups.2.dylib
0x7fff4f8e7000 - 0x7fff4f8e7fff libenergytrace.dylib (16) /usr/lib/libenergytrace.dylib
0x7fff4f8e8000 - 0x7fff4f901ffb libexpat.1.dylib (16.1.1) <5E1796FA-4041-3187-B5C2-8E6B03D1D72A> /usr/lib/libexpat.1.dylib
0x7fff4f902000 - 0x7fff4f90effb libexslt.0.dylib (15.14) <37210252-CE65-3031-B23C-5EFB1CBFDF9F> /usr/lib/libexslt.0.dylib
0x7fff4f90f000 - 0x7fff4f910fff libffi.dylib (18.1) <02011073-8CB7-362F-BC52-43B4E83687B0> /usr/lib/libffi.dylib
0x7fff4f919000 - 0x7fff4f91dff7 libgermantok.dylib (17) <37C1C061-5214-3050-9C3A-783A784435A8> /usr/lib/libgermantok.dylib
0x7fff4f91e000 - 0x7fff4f923ff3 libheimdal-asn1.dylib (520.50.9) /usr/lib/libheimdal-asn1.dylib
0x7fff4f94f000 - 0x7fff4fa40ff7 libiconv.2.dylib (51.50.1) <2FEC9707-3FAF-3828-A50D-8605086D060F> /usr/lib/libiconv.2.dylib
0x7fff4fa41000 - 0x7fff4fc68ffb libicucore.A.dylib (59181.0.1) <2CE6205F-D375-3BF5-AA0A-3254BC4773D0> /usr/lib/libicucore.A.dylib
0x7fff4fcb5000 - 0x7fff4fcb6fff liblangid.dylib (128) <39C39393-0D05-301D-93B2-F224FC4949AA> /usr/lib/liblangid.dylib
0x7fff4fcb7000 - 0x7fff4fcd0ffb liblzma.5.dylib (10) <3D419A50-961F-37D2-8A01-3DC7AB7B8D18> /usr/lib/liblzma.5.dylib
0x7fff4fcd1000 - 0x7fff4fce7ff7 libmarisa.dylib (9) /usr/lib/libmarisa.dylib
0x7fff4fce8000 - 0x7fff4fd97fff libmecab.1.0.0.dylib (779.7.6) <334D4742-BDDD-3C2D-BBEB-85B32643BFA0> /usr/lib/libmecab.1.0.0.dylib
0x7fff4fd98000 - 0x7fff4ffc0ff7 libmecabra.dylib (779.7.6) /usr/lib/libmecabra.dylib
0x7fff50198000 - 0x7fff50313fff libnetwork.dylib (1229.70.2) /usr/lib/libnetwork.dylib
0x7fff5039a000 - 0x7fff5078b3b7 libobjc.A.dylib (723) /usr/lib/libobjc.A.dylib
0x7fff5079e000 - 0x7fff507a2fff libpam.2.dylib (22) <7B4D2CE2-1438-387A-9802-5CEEFBF26F86> /usr/lib/libpam.2.dylib
0x7fff507a5000 - 0x7fff507d9fff libpcap.A.dylib (79.20.1) /usr/lib/libpcap.A.dylib
0x7fff50858000 - 0x7fff50874ffb libresolv.9.dylib (65) /usr/lib/libresolv.9.dylib
0x7fff508c3000 - 0x7fff508c4ff3 libspindump.dylib (252) /usr/lib/libspindump.dylib
0x7fff508c5000 - 0x7fff50a52ff7 libsqlite3.dylib (274.8.1) /usr/lib/libsqlite3.dylib
0x7fff50c26000 - 0x7fff50c86ff3 libusrtcp.dylib (1229.70.2) <1E065228-D0E3-3808-9405-894056C6BEC0> /usr/lib/libusrtcp.dylib
0x7fff50c87000 - 0x7fff50c8affb libutil.dylib (51.20.1) <216D18E5-0BAF-3EAF-A38E-F6AC37CBABD9> /usr/lib/libutil.dylib
0x7fff50c8b000 - 0x7fff50c98ff3 libxar.1.dylib (417.1) <351781D5-3CCF-320F-BB5A-4DFCC1CCD31D> /usr/lib/libxar.1.dylib
0x7fff50c9c000 - 0x7fff50d83fff libxml2.2.dylib (31.14) <4B6055E6-D8AD-342F-BCD7-F2EDD9069014> /usr/lib/libxml2.2.dylib
0x7fff50d84000 - 0x7fff50dacfff libxslt.1.dylib (15.14) /usr/lib/libxslt.1.dylib
0x7fff50dad000 - 0x7fff50dbfffb libz.1.dylib (70) <48C67CFC-940D-3857-8DAD-857774605352> /usr/lib/libz.1.dylib
0x7fff50e5b000 - 0x7fff50e5fff7 libcache.dylib (80) <092479CB-1008-3A83-BECF-E115F24D13C1> /usr/lib/system/libcache.dylib
0x7fff50e60000 - 0x7fff50e6aff3 libcommonCrypto.dylib (60118.50.1) <029F5985-9B6E-3DCB-9B96-FD007678C6A7> /usr/lib/system/libcommonCrypto.dylib
0x7fff50e6b000 - 0x7fff50e72fff libcompiler_rt.dylib (62) <968B8E3F-3681-3230-9D78-BB8732024F6E> /usr/lib/system/libcompiler_rt.dylib
0x7fff50e73000 - 0x7fff50e7cffb libcopyfile.dylib (146.50.5) <3885083D-50D8-3EEC-B481-B2E605180D7F> /usr/lib/system/libcopyfile.dylib
0x7fff50e7d000 - 0x7fff50f02ffb libcorecrypto.dylib (562.70.3) <37AF8EC6-BF34-3D15-BC3A-A9B98F2427D4> /usr/lib/system/libcorecrypto.dylib
0x7fff50f8a000 - 0x7fff50fc3ff7 libdispatch.dylib (913.60.3) /usr/lib/system/libdispatch.dylib
0x7fff50fc4000 - 0x7fff50fe1ff7 libdyld.dylib (551.5) <49BF9E96-8297-30CF-8AA6-128CC14054B2> /usr/lib/system/libdyld.dylib
0x7fff50fe2000 - 0x7fff50fe2ffb libkeymgr.dylib (28) /usr/lib/system/libkeymgr.dylib
0x7fff50fe3000 - 0x7fff50fefff3 libkxld.dylib (4570.71.46) <0C2152D7-F14B-3DBC-B388-6A2530795DB0> /usr/lib/system/libkxld.dylib
0x7fff50ff0000 - 0x7fff50ff0ff7 liblaunch.dylib (1205.70.12) <4950A0B3-5EE1-3F9A-8B1A-94FB85FCCA2C> /usr/lib/system/liblaunch.dylib
0x7fff50ff1000 - 0x7fff50ff5ffb libmacho.dylib (906) <1902A611-081A-3452-B11E-EBD1B166E831> /usr/lib/system/libmacho.dylib
0x7fff50ff6000 - 0x7fff50ff8ff3 libquarantine.dylib (86) <26C0BA22-8F93-3A07-9A4E-C8D53D2CE42E> /usr/lib/system/libquarantine.dylib
0x7fff50ff9000 - 0x7fff50ffaff3 libremovefile.dylib (45) <711E18B2-5BBE-3211-A916-56740C27D17A> /usr/lib/system/libremovefile.dylib
0x7fff50ffb000 - 0x7fff51012fff libsystem_asl.dylib (356.70.1) <39E46A6F-B228-3E78-B83E-1779F9707A39> /usr/lib/system/libsystem_asl.dylib
0x7fff51013000 - 0x7fff51013fff libsystem_blocks.dylib (67) <17303FDF-0D2D-3963-B05E-B4DF63052D47> /usr/lib/system/libsystem_blocks.dylib
0x7fff51014000 - 0x7fff5109dff7 libsystem_c.dylib (1244.50.9) <1187BFE8-4576-3247-8177-481554E1F9E7> /usr/lib/system/libsystem_c.dylib
0x7fff5109e000 - 0x7fff510a1ffb libsystem_configuration.dylib (963.50.9) /usr/lib/system/libsystem_configuration.dylib
0x7fff510a2000 - 0x7fff510a5ffb libsystem_coreservices.dylib (51) <486000D3-D8CB-3BE7-8EE5-8BF380DE6DF7> /usr/lib/system/libsystem_coreservices.dylib
0x7fff510a6000 - 0x7fff510a7fff libsystem_darwin.dylib (1244.50.9) <09C21A4A-9EE0-388B-A9D9-DFF8F6758791> /usr/lib/system/libsystem_darwin.dylib
0x7fff510a8000 - 0x7fff510aeff7 libsystem_dnssd.dylib (878.70.3) /usr/lib/system/libsystem_dnssd.dylib
0x7fff510af000 - 0x7fff510f8ff7 libsystem_info.dylib (517.30.1) /usr/lib/system/libsystem_info.dylib
0x7fff510f9000 - 0x7fff5111fff7 libsystem_kernel.dylib (4570.71.46) /usr/lib/system/libsystem_kernel.dylib
0x7fff51120000 - 0x7fff5116bfcb libsystem_m.dylib (3147.50.1) <17570F46-566C-39FC-BEF6-635A355DD549> /usr/lib/system/libsystem_m.dylib
0x7fff5116c000 - 0x7fff5118bff7 libsystem_malloc.dylib (140.50.7) /usr/lib/system/libsystem_malloc.dylib
0x7fff5118c000 - 0x7fff512bcff7 libsystem_network.dylib (1229.70.2) <5E86B2DE-9E15-3354-8714-4094ED5F698D> /usr/lib/system/libsystem_network.dylib
0x7fff512bd000 - 0x7fff512c7ffb libsystem_networkextension.dylib (767.70.2) <9DC03712-552D-3AEE-9519-B5ED70980B70> /usr/lib/system/libsystem_networkextension.dylib
0x7fff512c8000 - 0x7fff512d1ff3 libsystem_notify.dylib (172) <08012EC0-2CD2-34BE-BF93-E7F56491299A> /usr/lib/system/libsystem_notify.dylib
0x7fff512d2000 - 0x7fff512d9ff7 libsystem_platform.dylib (161.50.1) <6355EE2D-5456-3CA8-A227-B96E8F1E2AF8> /usr/lib/system/libsystem_platform.dylib
0x7fff512da000 - 0x7fff512e5fff libsystem_pthread.dylib (301.50.1) <0E51CCBA-91F2-34E1-BF2A-FEEFD3D321E4> /usr/lib/system/libsystem_pthread.dylib
0x7fff512e6000 - 0x7fff512e9fff libsystem_sandbox.dylib (765.70.1) <553DFCC6-9D31-3B9C-AB7C-30F6F265786D> /usr/lib/system/libsystem_sandbox.dylib
0x7fff512ea000 - 0x7fff512ebff3 libsystem_secinit.dylib (30) /usr/lib/system/libsystem_secinit.dylib
0x7fff512ec000 - 0x7fff512f3ff7 libsystem_symptoms.dylib (820.60.3) <441C6CA0-5711-3BB1-8420-DDAC3D5272E1> /usr/lib/system/libsystem_symptoms.dylib
0x7fff512f4000 - 0x7fff51307fff libsystem_trace.dylib (829.70.1) <3A6CB706-8CA6-3616-8AFC-14AAD7FAF187> /usr/lib/system/libsystem_trace.dylib
0x7fff51309000 - 0x7fff5130eff7 libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib
0x7fff5130f000 - 0x7fff5133cff7 libxpc.dylib (1205.70.12) <7B82608D-ED82-35C1-B13F-99855E25D6DC> /usr/lib/system/libxpc.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 699158
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=485.2M resident=0K(0%) swapped_out_or_unallocated=485.2M(100%)
Writable regions: Total=339.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=339.3M(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 2
Activity Tracing 256K 2
CG backing stores 12K 2
CG image 4K 2
CoreData Object IDs 4100K 3
CoreGraphics 8K 2
CoreImage 12K 2
CoreServices 40.3M 2
CoreUI image file 204K 7
Foundation 4K 2
Image IO 8K 2
Kernel Alloc Once 8K 2
MALLOC 281.3M 95
MALLOC guard page 80K 16
Memory Tag 242 12K 2
Memory Tag 251 16K 2
SQLite page cache 704K 6
STACK GUARD 56.0M 9
Stack 11.6M 10
VM_ALLOCATE 172K 14
__DATA 39.9M 341
__FONT_DATA 4K 2
__LINKEDIT 203.1M 14
__TEXT 282.1M 339
__UNICODE 560K 2
libnetwork 640K 4
mapped file 39.8M 22
shared memory 644K 13
=========== ======= =======
TOTAL 961.5M 893

System Profile:
Serial ATA Device: ST4000DM005-2DP166, 4 TB
Serial ATA Device: HGST HDN724040ALE640, 4 TB
Serial ATA Device: HGST HDN724040ALE640, 4 TB
Serial ATA Device: ST10000NE0004-1ZF101, 10 TB
Serial ATA Device: Neptune 6G SSD, 480.1 GB
Bluetooth: Version 6.0.7f15, 3 services, 27 devices, 1 incoming serial ports
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 52 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 960, NVIDIA GeForce GTX 960, PCIe
Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe
Thunderbolt Bus:
Boot Volume File System Type: hfs
Parallel ATA Device: PIONEER DVD-RW DVR-109
USB Device: USB Bus
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB Bus
USB Device: USB 2.0 Bus
USB Device: 4-Port USB 2.0 Hub
USB Device: 4-Port USB 2.0 Hub
USB Device: Freestyle Edge Keyboard
USB Device: USB Gaming Keyboard
USB Device: USB 2.0 Hub
USB Device: USB Trackball
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB 2.0 Hub [MTT]
USB Device: USB 2.0 Hub [MTT]
USB Device: USB Trackball
USB Device: USB 2.0 Hub
USB Device: Apple Watch Magnetic Charging Cable
USB Device: Audioengine 2+
USB Device: Back-UPS NS 700MC FW:907.W1 .D USB FW:W1
USB Device: CP1350PFCLCD
Memory Module: DIMM Riser B/DIMM 1, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
Memory Module: DIMM Riser B/DIMM 2, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
Memory Module: DIMM Riser A/DIMM 1, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
Memory Module: DIMM Riser A/DIMM 2, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
Memory Module: DIMM Riser B/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363145353830304600
Memory Module: DIMM Riser B/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x05F7, 0x000000003732353642363145353830304600
Memory Module: DIMM Riser A/DIMM 3, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
Memory Module: DIMM Riser A/DIMM 4, 8 GB, DDR2 FB-DIMM, 800 MHz, 0x802C, 0x333648544631473732465A38304543314436
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: iSight, Apple Computer, Inc., Up to 200 Mb/sec
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (7.77.37.32.1a1)
Network Service: Ethernet 2, Ethernet, en1
Network Service: Wi-Fi, AirPort, en2
PCI Card: RocketRAID 840A SATA Controller, RAID Controller, Slot-2
PCI Card: NVIDIA GeForce GTX 960, Display Controller, Slot-1
PCI Card: pci10de,fba, Audio Device, Slot-1
PCI Card: NVIDIA GeForce GT 120, Display Controller, Slot-3
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 32

Andreas_Hegenberg · October 29, 2019, 7:13am

hey Frederico,

this sounds a lot like a GPU or GPU driver issue. BTT itself runs as a normal app and shouldn't be able to cause such issues. However BTT's snap area feature will use the GPU for accelerated rendering. This it could trigger the issue if there is a problem with the GPU or GPU driver.(or a bug in the system ui server)

The BTT crash you mentioned happened when the system recognized a change in the display configuration (e.g. a display has been removed or the resolution had changed). However it's just an application crash and not related to the system ui server crash.

In general Apple had fixed various issues in relation to the system ui server and gpu in 10.14 and 10.15, but it sounds like you are unable to update to a more current version, correct?

Frederico · October 29, 2019, 7:44am

Correct; I had a terrific wait just to be able to move to High Sierra; Mojave and Catalina are just distant dreams for the foreseeable future.

I did note that the BTT crash logs only occasionally appear, though within microseconds of the User Space panic; and I, too, immediately went after the GPU by swapping out to OEM Radeon cards, with only one, and then two displays; it didn’t take long for the panics to reoccur, so I removed the blame from the Nvidia cards before slowly eliminating and reintroducing all third party utilities .

But it makes some sense that the ‘disappearing display’ you note in the log is definitely occurring, inasmuch as when the displays go black, sometimes I see one or more drop out first.

The thing is, though, and I reiterate, I’ve been rock solid for over three weeks without BTT enabled, and all other software and typical workflows in place; whereas with it enabled I might crash out every few hours, especially if I’m not careful in how I move the cursor across the Menubar.

The other thing is, as far as I know, I’m not using window snap, as I use Keyboard Maestro and AppleScript for window management. Is snap enabled by default, and maybe contributing to this issue? Is there a way to be sure it’s not in play?

If I reenable BTT, and the panic returns, is there a different log section, from System.log or other that you can look at?

Thanks for the quick and considered response.

(And, again, I really, really miss using your excellent BTT)

Frederico

Andreas_Hegenberg · October 29, 2019, 7:50am

Possibly try to disable the snap area feature in BTT completely for now. Maybe you tried it once, then BTT might still have some actions related to it enabled:

However as you noted the crash seems to suggest BTT was active (and crashed - I'll look into that, but it's not related to the general issue) after the screens blacked out. If you encounter the issue again you can also send me the BTT debug info, it's relatively unlikely, but maybe something is showing up in the logs (Help => Export Diagnostic Debug Information). You can send anything you find to andreas@folivora.ai

Otherwise everything you can find in the macOS console app at around the time of the issue might be helpful.

Frederico · October 29, 2019, 8:22am

Also just realize I was still on 2.8.x and so many versions of 3.x available. (; I probably should've stayed with 2.8 for consistency in testing, but went ahead and took the latests 3.x offered, with some hopes that maybe whatever was happening was hidden in an earlier version.

But on window snap? wow. I hadn't looked in there in forever; now I want to actually try using it again! (:

Anyway, it's been on a few minutes, and I've moused and tracked the cursor around like crazy, taking care to move pointer and objects across the menubar, and so far, so good. It will be interesting to see if it just takes time or a perfect set of conditions to blow up again. I may have to turn it off as a precaution here and there, as some apps I have to use this week don't have autosave and I lost too much work over the Summer to this issue to get burned again. Even five minutes can be problematic, especially when I'm supposed to be working on real-time feeds.

Cheers, and Thanks

F

Frederico · November 1, 2019, 11:45pm

I've not had a single issue since disabling Snap Area as suggested; must be something that frags my nVidia Web Drivers (and probably having six displays set to two resolutions).

EDIT: as soon as I hit post, I recalled that I had installed OEM Radeon cards to isolate the nVidia Web Drivers; so this must indeed be System UI Server (or other).

In one respect, I'm sad that I can't look into using the features; on the other, I didn't even know what all was there for a couple-few years, so I guess I'm not missing out on anything I had before, (:

If you ever want me to reproduce it in order to help resolve the conflict, let me know.

Thanks for the prompt and effective [knocks wood] help; should it rear it's head again, I'll let you know; and thanks for a great productivity tool.

Cheers

Frederico