# BTT keeps shutting down multiple times during the day **URL:** \ **Category:** Bugs or Unexpected Behavior\ **Tags:** touch-bar, crash\ **Created:** [October 10, 2018, 8:09pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353 "2018-10-10T20:09:18Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Rusty](https://community.folivora.ai/letter_avatar_proxy/v4/letter/r/f17d59/32.png) [@Rusty](https://community.folivora.ai/u/Rusty)\ **Post date:** [October 10, 2018, 8:09pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353/1 "2018-10-10T20:09:18Z")
I have had to re-start BTT several times during the day. It happens when the computer display goes to sleep for an extended period of time. I am not sure how long is long enough. But during a normal workday, I have may go to the Menu Bar to Restart Better Touch Tool 3 to 4 times. I am running the current version of Mojave (10.14) on a 2018 15" MacBook Pro with the 2.9 ghz Core I9 and 32 GB of Ram. **Describe the bug** A clear and concise description of what the bug is. **Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):** **Screenshots** If applicable, add screenshots to help explain your problem. (You can just paste or drag them here) **Device information:** - Type of Mac: - macOS version: - BetterTouchTool version: **Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):** **Note:** Before bug reporting, please make sure you have the latest version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [October 10, 2018, 8:20pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353/2 "2018-10-10T20:20:29Z")
you probably mean the Touch Bar functionality? If so that's tracked here: [After sleep, global touchbar widgets are not visible](https://community.folivora.ai/t/after-sleep-global-touchbar-widgets-are-not-visible/2593) ---
**Author:** ![Rusty](https://community.folivora.ai/letter_avatar_proxy/v4/letter/r/f17d59/32.png) [@Rusty](https://community.folivora.ai/u/Rusty)\ **Post date:** [October 10, 2018, 8:27pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353/3 "2018-10-10T20:27:06Z")
Andreas: actually the BTT is not running in the Touch Bar. I have to go to menu bar and restart it. Does that make sense? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [October 10, 2018, 8:33pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353/4 "2018-10-10T20:33:14Z")
Yep, have a look at the other thread. I'm still trying to figure out what causes this on some sytems but hope to have a solution soon. Let's continue in the other thread! ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [October 10, 2018, 8:33pm UTC](https://community.folivora.ai/t/btt-keeps-shutting-down-multiple-times-during-the-day/4353/5 "2018-10-10T20:33:17Z")