# BTT Icon on touchbar control strip disappears; leaves giant blank space

**URL:** <https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168>\
**Category:** Bugs or Unexpected Behavior\
**Tags:** keyboard, applescript, catalina, touch-bar\
**Created:** [November 28, 2019, 10:48pm UTC](https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168 "2019-11-28T22:48:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jordanlhamann](https://community.folivora.ai/letter_avatar_proxy/v4/letter/j/f6c823/32.png) [@jordanlhamann](https://community.folivora.ai/u/jordanlhamann)\
**Post date:** [November 28, 2019, 10:48pm UTC](https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168/1 "2019-11-28T22:48:46Z")

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**Note:** Before bug reporting, please make sure you have tried the **latest** (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

**Describe the bug**  
A clear and concise description of what the bug is.

Under the Touch Bar settings in the BTT configuration panel, whenever I uncheck the setting to hide BTT so it doesn't show within the Touch Bar on my MacBook, it leaves a giant space where it would normally be. I cannot, for the life of me, figure out how to make it not do that.

**Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):**

Touch Bar

**Screenshots**

 ![42%20PM](https://community.folivora.ai/uploads/default/original/2X/9/986f37935f568cede9c3cd900bd3e2536001df48.jpeg)

 ![IMG_1146](https://community.folivora.ai/uploads/default/original/2X/e/e7ddee74063ff7f585c4c895bc2ef2d00e8ea5aa.jpeg)

 ![39%20PM](https://community.folivora.ai/uploads/default/original/2X/8/8b25e6fec1b6bdacfedb028dd00f8a3d7d6e3c85.jpeg)

 ![IMG_1145](https://community.folivora.ai/uploads/default/original/2X/6/6cb9d3b4f41d1722c482d3d7fb834c0921dc3fb4.jpeg)

**Device information:**

- Type of Mac: Macbook Pro 2019 15"
- macOS version: Catalina 10.15.1
- BetterTouchTool version: (please post the exact version - not just "the latest one") 3.209 (1386)

**Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):**

My end goal here is to not have BTT show up at all in the Touch Bar and to not have a giant space still in the Touch Bar after unchecking it in the settings.

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<div class="post-metadata">

**Author:** ![jordanlhamann](https://community.folivora.ai/letter_avatar_proxy/v4/letter/j/f6c823/32.png) [@jordanlhamann](https://community.folivora.ai/u/jordanlhamann)\
**Post date:** [November 29, 2019, 3:16am UTC](https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168/2 "2019-11-29T03:16:10Z")

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Any help is greatly appreciated!

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**Author:** ![jackyjack](https://community.folivora.ai/letter_avatar_proxy/v4/letter/j/cab0a1/32.png) [@jackyjack](https://community.folivora.ai/u/jackyjack)\
**Post date:** [December 2, 2019, 5:05pm UTC](https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168/3 "2019-12-02T17:05:51Z")

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same issue here

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**Author:** ![ekeller](https://community.folivora.ai/user_avatar/community.folivora.ai/ekeller/32/9507_2.png) [@ekeller](https://community.folivora.ai/u/ekeller)\
**Post date:** [January 8, 2020, 11:04pm UTC](https://community.folivora.ai/t/btt-icon-on-touchbar-control-strip-disappears-leaves-giant-blank-space/12168/4 "2020-01-08T23:04:10Z")

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Open the terminal and do: **killall ControlStrip**