# BTT crashes at start after macOS update to 12.5 Beta 4 (21G5063a) **URL:** \ **Category:** Bugs or Unexpected Behavior\ **Tags:** crash\ **Created:** [July 6, 2022, 11:36am UTC](https://community.folivora.ai/t/btt-crashes-at-start-after-macos-update-to-12-5-beta-4-21g5063a/27576 "2022-07-06T11:36:56Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![gilby101](https://community.folivora.ai/user_avatar/community.folivora.ai/gilby101/32/22278_2.png) [@gilby101](https://community.folivora.ai/u/gilby101)\ **Post date:** [July 6, 2022, 11:36am UTC](https://community.folivora.ai/t/btt-crashes-at-start-after-macos-update-to-12-5-beta-4-21g5063a/27576/1 "2022-07-06T11:36:57Z")
**Note:** Before bug reporting, please make sure you have tried the **latest** (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section. **Describe the bug** After update of macOS to 12.5 Beta4, BTT crashes whenever started. Actions taken: Reboot macOS, uninstall BTT (along with preferences, cache, etc.), reinstall BTT. **Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):** None **Screenshots** If applicable, add screenshots to help explain your problem. (You can just paste or drag them here) N/A **Device information:** - Type of Mac: MacBook 9.1 (2016) - macOS version: 12.5 beta 4 (21G5063a) - BetterTouchTool version: (please post the exact version - not just "the latest one") 3.876 ## **Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):** Crash Report: ## Translated Report (Full Report Below) Process: BetterTouchTool [7739] Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool Identifier: com.hegenberg.BetterTouchTool Version: 3.786 (1931) Code Type: X86-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-07-06 21:09:31.4791 +1000 OS Version: macOS 12.5 (21G5063a) Report Version: 12 Anonymous UUID: 1BDDDBEE-D01F-5B3F-C00F-B2F068F8B17C Time Awake Since Boot: 2200 seconds System Integrity Protection: disabled Crashed Thread: 3 Dispatch queue: com.apple.root.user-initiated-qos Exception Type: EXC\_CRASH (SIGABRT) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC\_CORPSE\_NOTIFY Application Specific Information: abort() called Application Specific Backtrace 0: 0 CoreFoundation 0x00007ff800a877c3 \_\_exceptionPreprocess + 242 1 libobjc.A.dylib 0x00007ff8007e7bc3 objc\_exception\_throw + 48 2 CoreFoundation 0x00007ff800b42f8c \_CFThrowFormattedException + 202 3 CoreFoundation 0x00007ff800b4da10 -[\_\_NSDictionaryM setObject:forKey:].cold.2 + 0 4 CoreFoundation 0x00007ff8009c98b1 -[\_\_NSDictionaryM setObject:forKey:] + 911 5 BetterTouchTool 0x000000010843fe53 \_\_31-[BTTActions loadShortcutIcons]\_block\_invoke + 528 6 libdispatch.dylib 0x00007ff80078d0cc \_dispatch\_call\_block\_and\_release + 12 7 libdispatch.dylib 0x00007ff80078e317 \_dispatch\_client\_callout + 8 8 libdispatch.dylib 0x00007ff80079dc0c \_dispatch\_root\_queue\_drain + 673 9 libdispatch.dylib 0x00007ff80079e25c \_dispatch\_worker\_thread2 + 160 10 libsystem\_pthread.dylib 0x00007ff800941f8a \_pthread\_wqthread + 256 11 libsystem\_pthread.dylib 0x00007ff800940f57 start\_wqthread + 15 Thread 0:: Dispatch queue: com.apple.tcc.preflight.kTCCServiceAccessibility 0 libsystem\_kernel.dylib 0x7ff80090897a mach\_msg\_trap + 10 1 libsystem\_kernel.dylib 0x7ff800908ce8 mach\_msg + 56 2 libdispatch.dylib 0x7ff8007a5d41 \_dispatch\_mach\_send\_and\_wait\_for\_reply + 514 3 libdispatch.dylib 0x7ff8007a613e dispatch\_mach\_send\_with\_result\_and\_wait\_for\_reply + 50 4 libxpc.dylib 0x7ff800682db4 xpc\_connection\_send\_message\_with\_reply\_sync + 238 5 TCC 0x7ff8058f8d5d tccd\_send\_message + 924 6 TCC 0x7ff8058fb914 \_\_TCCAccessRequest\_block\_invoke.116 + 934 7 libdispatch.dylib 0x7ff80078e317 \_dispatch\_client\_callout + 8 8 libdispatch.dylib 0x7ff80079b7ee \_dispatch\_lane\_barrier\_sync\_invoke\_and\_complete + 60 9 libsystem\_trace.dylib 0x7ff8006bb848 \_os\_activity\_initiate\_impl + 51 10 TCC 0x7ff8058f8264 TCCAccessRequest + 429 11 TCC 0x7ff8058f806d TCCAccessCheckAuditToken + 365 12 HIServices 0x7ff8064a0db5 hasAuthorizationForControlComputer + 783 13 HIServices 0x7ff806499711 AXIsProcessTrustedWithOptions + 49 14 BetterTouchTool 0x10833d20d -[BetterTouchToolAppDelegate restartIfAccessibilityRevoked] + 59 15 BetterTouchTool 0x10835659e -[BetterTouchToolAppDelegate applicationDidFinishLaunching:] + 219 16 CoreFoundation 0x7ff800a0176c **CFNOTIFICATIONCENTER\_IS\_CALLING\_OUT\_TO\_AN\_OBSERVER** + 12 17 CoreFoundation 0x7ff800a9eb62 \_\_\_CFXRegistrationPost\_block\_invoke + 49 18 CoreFoundation 0x7ff800a9eae0 \_CFXRegistrationPost + 496 19 CoreFoundation 0x7ff8009d33a8 \_CFXNotificationPost + 735 20 Foundation 0x7ff8018117ae -[NSNotificationCenter postNotificationName:object:userInfo:] + 82 21 AppKit 0x7ff80344b96e -[NSApplication \_postDidFinishNotification] + 305 22 AppKit 0x7ff80344b6bc -[NSApplication \_sendFinishLaunchingNotification] + 208 23 AppKit 0x7ff80344928c -[NSApplication(NSAppleEventHandling) \_handleAEOpenEvent:] + 541 24 AppKit 0x7ff803448ee0 -[NSApplication(NSAppleEventHandling) \_handleCoreEvent:withReplyEvent:] + 665 25 Foundation 0x7ff80183c6d4 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308 26 Foundation 0x7ff80183c546 \_NSAppleEventManagerGenericHandler + 80 27 AE 0x7ff8070c3480 0x7ff8070b8000 + 46208 28 AE 0x7ff8070c2cea 0x7ff8070b8000 + 44266 29 AE 0x7ff8070bc31f aeProcessAppleEvent + 419 30 HIToolbox 0x7ff8096c9ce2 AEProcessAppleEvent + 54 31 AppKit 0x7ff803443512 \_DPSNextEvent + 2036 32 AppKit 0x7ff80344177a -[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1394 33 AppKit 0x7ff803433e29 -[NSApplication run] + 586 34 AppKit 0x7ff803407da7 NSApplicationMain + 817 35 dyld 0x10e38b52e start + 462 Thread 1: 0 libsystem\_pthread.dylib 0x7ff800940f48 start\_wqthread + 0 Thread 2: 0 libsystem\_pthread.dylib 0x7ff800940f48 start\_wqthread + 0 Thread 3 Crashed:: Dispatch queue: com.apple.root.user-initiated-qos 0 libsystem\_kernel.dylib 0x7ff80090f00e \_\_pthread\_kill + 10 1 libsystem\_pthread.dylib 0x7ff8009451ff pthread\_kill + 263 2 libsystem\_c.dylib 0x7ff800890d24 abort + 123 3 libc++abi.dylib 0x7ff800901082 abort\_message + 241 4 libc++abi.dylib 0x7ff8008f21bd demangling\_terminate\_handler() + 266 5 libobjc.A.dylib 0x7ff8007eee11 \_objc\_terminate() + 96 6 libc++abi.dylib 0x7ff8009004a7 std::\_\_terminate(void (\*)()) + 8 7 libc++abi.dylib 0x7ff800900458 std::terminate() + 56 8 libdispatch.dylib 0x7ff80078e32b \_dispatch\_client\_callout + 28 9 libdispatch.dylib 0x7ff80079dc0c \_dispatch\_root\_queue\_drain + 673 10 libdispatch.dylib 0x7ff80079e25c \_dispatch\_worker\_thread2 + 160 11 libsystem\_pthread.dylib 0x7ff800941f8a \_pthread\_wqthread + 256 12 libsystem\_pthread.dylib 0x7ff800940f57 start\_wqthread + 15 Thread 4: 0 libsystem\_pthread.dylib 0x7ff800940f48 start\_wqthread + 0 Thread 3 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x000070000b836000 rcx: 0x000070000b8358d8 rdx: 0x0000000000000000 rdi: 0x0000000000002203 rsi: 0x0000000000000006 rbp: 0x000070000b835900 rsp: 0x000070000b8358d8 r8: 0x000070000b8357a0 r9: 0x00007ff800903fa1 r10: 0x0000000000000000 r11: 0x0000000000000246 r12: 0x0000000000002203 r13: 0x0000003000000008 r14: 0x0000000000000006 r15: 0x0000000000000016 rip: 0x00007ff80090f00e rfl: 0x0000000000000246 cr2: 0x00007ff84064a6c8 Logical CPU: 0 Error Code: 0x02000148 Trap Number: 133 Binary Images: 0x7ff800907000 - 0x7ff80093efff libsystem\_kernel.dylib (_) /usr/lib/system/libsystem\_kernel.dylib 0x7ff80078b000 - 0x7ff8007d1fff libdispatch.dylib (_) \<12ac2363-e3ed-3fe7-a52c-367437369c05\> /usr/lib/system/libdispatch.dylib 0x7ff800678000 - 0x7ff8006b3fff libxpc.dylib (_) \<69e45f66-cf85-3cb4-b7e0-e8022adfd618\> /usr/lib/system/libxpc.dylib 0x7ff8058f7000 - 0x7ff80590ffff com.apple.TCC (1.0) /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 0x7ff8006b4000 - 0x7ff8006ccfff libsystem\_trace.dylib (_) \<44c1b9e2-d21f-36f5-8f4c-e4fdb599d291\> /usr/lib/system/libsystem\_trace.dylib 0x7ff806479000 - 0x7ff8064d4fff com.apple.HIServices (1.22) \<64e71d71-170f-3e19-8f71-a2ce73daf147\> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices 0x108332000 - 0x108d35fff com.hegenberg.BetterTouchTool (3.786) \<239e6c9b-ad7c-377f-929f-010eae74ef92\> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool 0x7ff80098c000 - 0x7ff800e8efff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7ff801808000 - 0x7ff801bc4fff com.apple.Foundation (6.9) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 0x7ff803404000 - 0x7ff804293fff com.apple.AppKit (6.9) \<1606153d-103d-362d-9334-13415e9ef7a6\> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x7ff8070b8000 - 0x7ff807125fff com.apple.AE (924) \<286c6c30-c26f-3755-9822-4f8243860074\> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE 0x7ff80968a000 - 0x7ff80997dfff com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x10e386000 - 0x10e3f1fff dyld (_) /usr/lib/dyld 0x7ff80093f000 - 0x7ff80094afff libsystem\_pthread.dylib (_) \<9484fa52-c50f-38b4-b8bd-527e07a2ea30\> /usr/lib/system/libsystem\_pthread.dylib 0x7ff80080f000 - 0x7ff800897fff libsystem\_c.dylib (_) /usr/lib/system/libsystem\_c.dylib 0x7ff8008f1000 - 0x7ff800906fff libc++abi.dylib (_) /usr/lib/libc++abi.dylib 0x7ff8007d2000 - 0x7ff80080bfff libobjc.A.dylib (\*) \<772bc032-244f-351a-9824-56a68d6113ab\> /usr/lib/libobjc.A.dylib External Modification Summary: Calls made by other processes targeting this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by this process: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 Calls made by all processes on this machine: task\_for\_pid: 0 thread\_create: 0 thread\_set\_state: 0 VM Region Summary: ReadOnly portion of Libraries: Total=1.2G resident=0K(0%) swapped\_out\_or\_unallocated=1.2G(100%) Writable regions: Total=559.2M written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=559.2M(100%) ``` VIRTUAL REGION ``` REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Activity Tracing 256K 1 ColorSync 148K 22 Kernel Alloc Once 8K 1 MALLOC 164.9M 24 MALLOC guard page 16K 4 MALLOC\_NANO (reserved) 384.0M 1 reserved VM address space (unallocated) ObjC additional data 15K 1 STACK GUARD 56.0M 5 Stack 10.0M 5 VM\_ALLOCATE 28K 5 \_\_CTF 756 1 \_\_DATA 33.7M 549 \_\_DATA\_CONST 32.2M 361 \_\_DATA\_DIRTY 1748K 228 \_\_FONT\_DATA 4K 1 \_\_LINKEDIT 659.7M 13 \_\_TEXT 518.7M 567 \_\_UNICODE 592K 1 dyld private memory 1024K 1 mapped file 125.9M 13 shared memory 796K 19 =========== ======= ======= TOTAL 1.9G 1823 TOTAL, minus reserved VM space 1.6G 1823 * * * ## Full Report {"app\_name":"BetterTouchTool","timestamp":"2022-07-06 21:09:32.00 +1000","app\_version":"3.786","slice\_uuid":"239e6c9b-ad7c-377f-929f-010eae74ef92","build\_version":"1931","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share\_with\_app\_devs":0,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.5 (21G5063a)","incident\_id":"A03D3EA7-585D-4508-863F-E4511521B92D","name":"BetterTouchTool"} { "uptime" : 2200, "procLaunch" : "2022-07-06 21:09:30.3453 +1000", "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBook9,1", "procStartAbsTime" : 2233150516662, "coalitionID" : 1425, "osVersion" : { "train" : "macOS 12.5", "build" : "21G5063a", "releaseType" : "User" }, "captureTime" : "2022-07-06 21:09:31.4791 +1000", "incident" : "A03D3EA7-585D-4508-863F-E4511521B92D", "bug\_type" : "309", "pid" : 7739, "procExitAbsTime" : 2234235878220, "cpuType" : "X86-64", "procName" : "BetterTouchTool", "procPath" : "/Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool", "bundleInfo" : {"CFBundleShortVersionString":"3.786","CFBundleVersion":"1931","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"}, "storeInfo" : {"deviceIdentifierForVendor":"9CEA05D7-F6E6-5F9C-B68C-0EF6D2B05F53","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.hegenberg.BetterTouchTool", "crashReporterKey" : "1BDDDBEE-D01F-5B3F-C00F-B2F068F8B17C", "sip" : "disabled", "isCorpse" : 1, "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC\_CRASH","signal":"SIGABRT"}, "asi" : {"libsystem\_c.dylib":["abort() called"]}, "asiBacktraces" : ["0 CoreFoundation 0x00007ff800a877c3 \_\_exceptionPreprocess + 242\n1 libobjc.A.dylib 0x00007ff8007e7bc3 objc\_exception\_throw + 48\n2 CoreFoundation 0x00007ff800b42f8c \_CFThrowFormattedException + 202\n3 CoreFoundation 0x00007ff800b4da10 -[\_\_NSDictionaryM setObject:forKey:].cold.2 + 0\n4 CoreFoundation 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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 6, 2022, 11:41am UTC](https://community.folivora.ai/t/btt-crashes-at-start-after-macos-update-to-12-5-beta-4-21g5063a/27576/2 "2022-07-06T11:41:15Z")
See [App crashes on latest Monterey 12.5 beta 5 - #7 by Gilles\_H](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/7) ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 6, 2022, 11:41am UTC](https://community.folivora.ai/t/btt-crashes-at-start-after-macos-update-to-12-5-beta-4-21g5063a/27576/3 "2022-07-06T11:41:32Z")