Crash Report: BetterTouchTool_2019-10-18-204151_Kevins-MacBook-Pro-2.crash (100.4 KB) BetterTouchTool_2019-10-18-204151_Kevins-MacBook-Pro-2.crash
Describe the bug
BTT crash when selecting the new configuration UI after Catalina update (does not crash when selecting old configuration UI)
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Input défice not applicable, BTT seems to operate OK unless the new configuration UI is selected.
- Type of Mac: MacBook Pro (15-inch, 2018)
- macOS version: 10.15 (19A602)
- BetterTouchTool version: 3.206 (1382)
Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
Issue began immediately on catalina upgrade.
- Deleted BTT from accessibility numerous times
tccutil reset Accessibilitynumerous times
- Uninstalled/reinstalled numerous times
- Turned off Dropbox syncing
~/Library/Application Support/BetterTouchToolnumerous times
After many hours of trying to solve this, it appears as if the issue is related to a combination of presets that previously worked in 10.14 that now cause the crash. During troubleshooting, I was unable to launch the new UI so I begun dismantling all my triggers/gestures/presets one by one to figure out what was the issue and eventually was able to launch the new UI as of last night once I was down to 1 preset with about 1/4 of the triggers I had previously. But this morning, after trying to rebuild my master preset by adding some tigger/button/gesture/group, the crash began to occur again. I made several backups throughout this process and have restored back to every one hoping the crash would cease with one of them, but the issue is continuing to occur.
I believe I have tried everything I can think of so now I am reporting it.