# BTT crash unexpectedly (probably in reaction on request to web hook)

**URL:** <https://community.folivora.ai/t/btt-crash-unexpectedly-probably-in-reaction-on-request-to-web-hook/48164>\
**Category:** Bugs or Unexpected Behavior\
**Tags:** webserver\
**Created:** [October 30, 2026, 3:13pm UTC](https://community.folivora.ai/t/btt-crash-unexpectedly-probably-in-reaction-on-request-to-web-hook/48164 "2026-10-30T15:13:25Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![nutilius](https://community.folivora.ai/letter_avatar_proxy/v4/letter/n/9fc29f/32.png) [@nutilius](https://community.folivora.ai/u/nutilius)\
**Post date:** [October 30, 2026, 3:13pm UTC](https://community.folivora.ai/t/btt-crash-unexpectedly-probably-in-reaction-on-request-to-web-hook/48164/1 "2026-10-30T15:13:25Z")

</div>

**Note:**  
Before bug reporting, please make sure you have tried the **latest** (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app's "Crash Reports" section.

* * *

[BetterTouchTool-2026-10-30-010729.ips](https://community.folivora.ai/uploads/short-url/sVbYHddTqoWvSO1vTf9b2Hv3DQR.ips) (31.3 KB)

**Describe the bug**  
I've started BTT webserver and setup web hook to receive messages from MikroTik router. From time to time I observer that BTT crash and sometimes even not restart. That happens after setting up webserver/webhook

In BTT logs I see only:

BTTRelaunch: BTT crashed or quit unexpectedly, initiating restart

How can I provide more data for diagnostic. What you yo need?

**Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):**

None

**Screenshots**

No screenshot - BTT engine doesn't run,

* * *

**Device information:**

- Type of Mac: MacMini M2
- macOS version: Version 26.7.1 (25G241)
- BetterTouchTool version: 6.977

* * *

**Additional information (e.g. crash logs, related issues, etc.):**

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 31, 2026, 7:08pm UTC](https://community.folivora.ai/t/btt-crash-unexpectedly-probably-in-reaction-on-request-to-web-hook/48164/2 "2026-10-31T19:08:38Z")

</div>

thanks for reporting, this is resolved in the 6.992 build!