BTT close / crash - Mojave / Catalina

Lucas_Rinaldi · October 8, 2019, 2:33pm

My app close or crash... all time. In Mojave now in Catalina.
Why? (Version 3.202)

Andreas_Hegenberg · October 8, 2019, 3:40pm

Make sure to download it from the official website: https://folivora.ai/downloads

daikon899 · October 9, 2019, 10:05am

Same for me. Re-downloaded but nothing happened

Andreas_Hegenberg · October 9, 2019, 10:47am

If it closes right after starting this should fix your issue: https://folivora.ai/blog/post/13005

daikon899 · October 9, 2019, 11:35am

I already tried that method and now the touch bar does not completely work (but mouse gestures yes).
Also when I open application this menu won't change.

Andreas_Hegenberg · October 9, 2019, 11:38am

What doesn't work on your Touch Bar?

For the menu issue, try to restart macOS, sometimes 10.15 has issues if menubar apps like BTT want to show a menubar ;-(

daikon899 · October 9, 2019, 11:57am

The custom touchbar was not showing but I deleted everything from ~/Library/Application Support/BetterTouchTool (don't know if it was useful), reset the Accessibility permission database and reinstalled and now it seems to be fine. Thank you

No problem for menubar, I can access it by clicking on other app then back to btt.