With a again and again upcoming window saying: Need to restart BTT
BTT Version 3.144
Mac Os 10.14.5
can't use the payed software anymore .. very sad!!
Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.
Describe the bug
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Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Screenshots
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Device information:
- Type of Mac:
- macOS version:
- BetterTouchTool version: (please post the exact version - not just "the latest one")
Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
Could you provide a screenshot or the complete wording of the message you are seeing?
Probably some sort of file permission error on your file system. You can delete this folder to reset BTT:
~/Library/Application Support/BetterTouchTool (open ~/Library/Application Support/ via Finder => Go => Go to Folder) - make sure to export your currently used preset if you want to keep your settings.
Do you have enabled BTT in System Preferences => Security & Privacy => Privacy => Accessibility? If so, try to delete it from there using the - button, then add it again.
will try to reset!
(can't export any presets because i can't do anything if i open BTT 
thx for your quick response!
picture upload needs approval ?!
.. tell you if m
You can also create a backup of the ~/Library/Application Support/BetterTouchTool folder, that would also allow you to restore your settings later.
Hi Andreas,
I deleted the whole folder (moved it onto my desktop) .. now BTT starts - appears in the menu bar .. but disappeares after 2 seconds and is obviously off again.
I checked firewall beforehand .. will try to switch it off and on again!
This sounds a lot like this Mojave bug: https://folivora.ai/blog/post/13005
no .. it is working in the back .. it is coming an going and is writing new infos into app-support after deleting
will try the terminal command.
but have to restart my lap
will get back to you after I tried it!
Hi Andreas
thx a lot .. switching Privacy Accessibility off - on did work!!
everything fine again!
ciao .. and thanks for your fast help! it made my day
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