BetterTouchTool Touch Bar not showing in one app

Adding CADSOFT EAGE 7.7 to the app-specific Touch Bar configuration isn't working. I can add triggers and actions, but when I go over to the app itself there's nothing in the Touch Bar. If I use the BTT button in the control strip I can see the "You have not configured actions in BetterTouchTool" notification.

All my other apps are working fine. The BTT apps sidebar shows the app icon as a question mark "?" and all my other apps show their correct icons.

Running Catalina on a 16" MBP. Any ideas?