I've been using BetterTouchTool for a few weeks now and decided to purchase the 2-year license yesterday. After purchasing, the software interface prompted me to upgrade, which I did. I followed all the activation steps, but the software keeps prompting me to enable permissions, even though I have already done so.
Despite enabling the necessary permissions, the software still does not function correctly. The gestures and actions I previously set up are still visible in the interface, but none of them work.
Here are screenshots of the software interface and my system permissions: Could someone please help me resolve this issue? I have already checked the following:
Restarted BetterTouchTool and my Mac.
Rechecked and re-enabled all necessary permissions.
Ensured that BetterTouchTool is running in the background.
First I'd try to delete BetterTouchTool from the list in the screenshot (delete it using the - button, deactivating it is not enough). Then add it back manually.
If that doesn't fix the issue, try to quit BTT and run this terminal command:
I have followed the steps you provided, but BetterTouchTool (BTT) still does not run properly. It continues to prompt me to open permissions, even though I have already confirmed that the permissions are enabled.
Here are the steps I took:
Deleted and re-added BetterTouchTool from the Accessibility list in System Preferences.
Ran the terminal command to delete the preference file: