# BetterSnapTool - no longer working with Adobe products

**URL:** <https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147>\
**Category:** Bugs or Unexpected Behavior\
**Tags:** window-snapping\
**Created:** [October 28, 2026, 12:32pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147 "2026-10-28T12:32:40Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Ed\_Martin](https://community.folivora.ai/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@Ed\_Martin](https://community.folivora.ai/u/Ed_Martin)\
**Post date:** [October 28, 2026, 12:32pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/1 "2026-10-28T12:32:40Z")

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I have used Better SnapTool for years. In the last couple of weeks, it stopped working with Adobe products (Photoshop and Lightroom are the ones I use). Still works with all other non-Adobe apps. macOS 27.

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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 28, 2026, 12:33pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/2 "2026-10-28T12:33:41Z")

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Which version of BST are you on? If you are on 1.10.1 make sure to update to 1.10.2 (has been released shortly after 1.10.1 but sometimes the Mac App Store autoupdates take a while)

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**Author:** ![Ed\_Martin](https://community.folivora.ai/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@Ed\_Martin](https://community.folivora.ai/u/Ed_Martin)\
**Post date:** [October 28, 2026, 12:50pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/3 "2026-10-28T12:50:06Z")

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I am on BST 1.10.2. I also went ahead and paid for BetterTouchTool. It's running 6.984. It also does not work with Adobe Photoshop or Lightroom (but other apps still work). I have the latest macOS (27.2) and latest Adobe updates.

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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 28, 2026, 12:52pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/4 "2026-10-28T12:52:42Z")

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Mhh both apps seem to work with Photoshop and Lightroom here. Could you try to grant BST / BTT the screen recording permission in system settings =\> privacy & security? In some scenarios this can help to better identify a window. Maybe some other app is interfering here.

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**Author:** ![Ed\_Martin](https://community.folivora.ai/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@Ed\_Martin](https://community.folivora.ai/u/Ed_Martin)\
**Post date:** [October 28, 2026, 12:55pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/5 "2026-10-28T12:55:15Z")

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That setting was already turned on.

Are there any diagnostics I could send to you?

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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 28, 2026, 1:22pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/6 "2026-10-28T13:22:24Z")

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BetterTouchTool does have logs that might help. Try to reproduce the issue, then go to Help =\> Export Basic Debug Logs and send them to [andreas@folivora.ai](mailto:andreas@folivora.ai), maybe anything weird shows up.

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**Author:** ![Ed\_Martin](https://community.folivora.ai/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@Ed\_Martin](https://community.folivora.ai/u/Ed_Martin)\
**Post date:** [October 28, 2026, 1:31pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/7 "2026-10-28T13:31:11Z")

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Thanks! I just sent them. I did a basic test. I quit & restarted BTT. I opened MS Word and resized. Then I opened Adobe PS and tried to resize - the "box" to snap to never appears when using Adobe products.

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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 28, 2026, 1:56pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/8 "2026-10-28T13:56:16Z")

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I think I might have an idea, could you check whether BTT v6.988 resolves the issue for you?

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<div class="post-metadata">

**Author:** ![Ed\_Martin](https://community.folivora.ai/letter_avatar_proxy/v4/letter/e/e495f1/32.png) [@Ed\_Martin](https://community.folivora.ai/u/Ed_Martin)\
**Post date:** [October 28, 2026, 2:07pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/9 "2026-10-28T14:07:41Z")

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Bingo! That fixed it! Thank you Andreas!!!!!

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [October 28, 2026, 2:16pm UTC](https://community.folivora.ai/t/bettersnaptool-no-longer-working-with-adobe-products/48147/10 "2026-10-28T14:16:07Z")

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Ah great, I'll try to release the fix to the Mac App Store in a few days.
