# AQT FAQ: Stuck Youtube Setup and Fix

**URL:** <https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597>\
**Category:** Setup/Preset Sharing\
**Tags:** aquatouch\
**Created:** [December 21, 2019, 2:28pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597 "2019-12-21T14:28:11Z")\
**Posts on this page:** 15\
**Page:** 3

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**Author:** ![adamschoales](https://community.folivora.ai/user_avatar/community.folivora.ai/adamschoales/32/12334_2.png) [@adamschoales](https://community.folivora.ai/u/adamschoales)\
**Post date:** [June 17, 2020, 7:05pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/45 "2020-06-17T19:05:01Z")

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Just wanted to add myself to the list of people who cannot get this working, and who also happen to be on Catalina (10.15.5)

Needless to say, Catalina suuuuucks.

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**Author:** ![yuuiko](https://community.folivora.ai/user_avatar/community.folivora.ai/yuuiko/32/31891_2.png) [@yuuiko](https://community.folivora.ai/u/yuuiko)\
**Post date:** [June 17, 2020, 10:12pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/46 "2020-06-17T22:12:27Z")

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Welcome to macOS Vista. Essentially...

Uhhh have you looked at the above? Make sure that developer menu is on, as well as the Java from Apple Events.

If not Force-hide the welcome message

> [@AQT FAQ: Stuck Youtube Setup and Fix](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/16):
>
> Strange, Never had this issue before... Have you tried the below to make sure?

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**Author:** ![Wade0](https://community.folivora.ai/letter_avatar_proxy/v4/letter/w/f6c823/32.png) [@Wade0](https://community.folivora.ai/u/Wade0)\
**Post date:** [July 6, 2020, 9:52pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/47 "2020-07-06T21:52:41Z")

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Also having this issue, tried the above "Allow Javascript from Apple Events" but no change. Anyone got a solution?

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**Author:** ![yuuiko](https://community.folivora.ai/user_avatar/community.folivora.ai/yuuiko/32/31891_2.png) [@yuuiko](https://community.folivora.ai/u/yuuiko)\
**Post date:** [July 7, 2020, 10:51am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/48 "2020-07-07T10:51:35Z")

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Try disable the tutorial manually... I've had trouble getting this thing working

> [@AQT FAQ: Stuck Youtube Setup and Fix](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/16):
>
> Strange, Never had this issue before... Have you tried the below to make sure?

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**Author:** ![Rassa\_Fox](https://community.folivora.ai/user_avatar/community.folivora.ai/rassa_fox/32/16744_2.png) [@Rassa\_Fox](https://community.folivora.ai/u/Rassa_Fox)\
**Post date:** [November 28, 2020, 10:43am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/49 "2020-11-28T10:43:03Z")

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Hi, at first I want to thank you for the work you have done regarding the widget!!! Amazing!!!  
I had at the beginning same issue as 1 post. I then pressed "save" at it seems to work.  
First for my understanding (im using 3.6.3): What is the diff between "WebCTRL Youtube Safari" and WebCTRL Youtube Safari open"?  
Now my issue is following:

1. I have f.e 1 Youtube video open in Safari
2. I paused this
3. I open another YouTube Video and it plays  
So Far so good, but already I see for that second video the description is from the first one, which is obviously not correct
4. Now main issue: If I know press Pause (2. video) in AQT, it pause the second video, but immidiately start playing the first. Which is actually not intended by me!

During all that process it shows me always the name string of the first video I started, which is also not very nice (as already mentioned)!  
What do you think, have I done something wrong?  
MY system is  
Big Sur 11.0.1  
Safari Version 14.0.1 (16610.2.11.51.8)  
System language is German  
same issue with com.apple.safari

xxxxxx:~ macbook$ defaults read com.apple.Safari  
2020-11-28 11:13:46.192 defaults[21137:1748981]  
Domain com.apple.Safari does not exist

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**Author:** ![qt1337](https://community.folivora.ai/user_avatar/community.folivora.ai/qt1337/32/16749_2.png) [@qt1337](https://community.folivora.ai/u/qt1337)\
**Post date:** [November 28, 2020, 6:37pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/50 "2020-11-28T18:37:55Z")

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This worked fine for me too! Try this before anything else. Thank you man!

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**Author:** ![Rassa\_Fox](https://community.folivora.ai/user_avatar/community.folivora.ai/rassa_fox/32/16744_2.png) [@Rassa\_Fox](https://community.folivora.ai/u/Rassa_Fox)\
**Post date:** [November 28, 2020, 7:04pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/51 "2020-11-28T19:04:58Z")

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Don’t get it, what should I try? Can you pls describe?  
Thank you

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**Author:** ![qt1337](https://community.folivora.ai/user_avatar/community.folivora.ai/qt1337/32/16749_2.png) [@qt1337](https://community.folivora.ai/u/qt1337)\
**Post date:** [November 29, 2020, 10:52am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/52 "2020-11-29T10:52:57Z")

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I responded to another message, you can see the message when you click on the avatar next to my first message. Long story short: you have to give better touch tool the permission to use your whole hard drive.

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**Author:** ![Rassa\_Fox](https://community.folivora.ai/user_avatar/community.folivora.ai/rassa_fox/32/16744_2.png) [@Rassa\_Fox](https://community.folivora.ai/u/Rassa_Fox)\
**Post date:** [November 29, 2020, 12:18pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/53 "2020-11-29T12:18:43Z")

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I have done it as well, doesn’t change anything

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**Author:** ![yuuiko](https://community.folivora.ai/user_avatar/community.folivora.ai/yuuiko/32/31891_2.png) [@yuuiko](https://community.folivora.ai/u/yuuiko)\
**Post date:** [December 3, 2020, 10:36am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/54 "2020-12-03T10:36:01Z")

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Hi @Rassa_Fox, sorry for my really late reply

AQT was made on an english system and refers to english UI, so it might not stably work on german system. Also, youtube widget only supports 1 youtube tab at the moment, it was quite a technical undertaking to make it work on one tab, so handling more than one sounds pretty massive right now

How well is it working if you only use one youtube tab?

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**Author:** ![Rassa\_Fox](https://community.folivora.ai/user_avatar/community.folivora.ai/rassa_fox/32/16744_2.png) [@Rassa\_Fox](https://community.folivora.ai/u/Rassa_Fox)\
**Post date:** [December 14, 2020, 10:10am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/55 "2020-12-14T10:10:55Z")

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Hi, on a single tap everything works good. What I noticed is that the "smooth" macOS scrolling is somehow broken on YouTube with the touchpad "2 finger scroll". It's very clunky and responding very bad.

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**Author:** ![Rassa\_Fox](https://community.folivora.ai/user_avatar/community.folivora.ai/rassa_fox/32/16744_2.png) [@Rassa\_Fox](https://community.folivora.ai/u/Rassa_Fox)\
**Post date:** [December 15, 2020, 12:49pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/56 "2020-12-15T12:49:17Z")

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No, I face an issue in Safari. If I switch to full screen, the menus for YouTube disappear, because it kind of open the full screen in a new "macOS window". if a jump back to the work place where the video was started, now the YouTube widget is appearing back and safari state "to end full mode click here". weird!

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**Author:** ![yuuiko](https://community.folivora.ai/user_avatar/community.folivora.ai/yuuiko/32/31891_2.png) [@yuuiko](https://community.folivora.ai/u/yuuiko)\
**Post date:** [December 16, 2020, 7:37am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/57 "2020-12-16T07:37:31Z")

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I'm not sure weather this is new safari or AquaTouch, does the problem still happen without AquaTouch?

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**Author:** ![Denis\_Mercier](https://community.folivora.ai/user_avatar/community.folivora.ai/denis_mercier/32/17162_2.png) [@Denis\_Mercier](https://community.folivora.ai/u/Denis_Mercier)\
**Post date:** [December 27, 2020, 10:45pm UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/58 "2020-12-27T22:45:32Z")

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**THIS !**  
This solved my issue ! Thanks a lot 🙂  
FYI it's not Accessibility, but Security menu. Wow truly amazing !

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**Author:** ![DoT](https://community.folivora.ai/letter_avatar_proxy/v4/letter/d/dc4da7/32.png) [@DoT](https://community.folivora.ai/u/DoT)\
**Post date:** [August 28, 2021, 9:08am UTC](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597/59 "2021-08-28T09:08:44Z")

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Hi guys,

sorry for opening this one again, but I have the following scenario:

- the YouTube section works as expected with my Safari browser
- The YouTube section does not show up within my Safari Technology Preview

Additional info:

- Big Sur 11.5.2
- Machine language = German
- Safari Technology Preview = English
- BTT has privilege for the whole drive

Anybody familiar with this and has a solution?  
It might be the language, which is the only difference from both tools in my eyes.

Thx.

[Previous page](https://community.folivora.ai/t/aqt-faq-stuck-youtube-setup-and-fix/12597.md?page=2)
