# App crashes on latest Monterey 12.5 beta 5

**URL:** <https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563>\
**Category:** Configuration Help & General Discussion\
**Created:** [July 5, 2022, 11:42pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563 "2022-07-05T23:42:36Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![nikitossss](https://community.folivora.ai/letter_avatar_proxy/v4/letter/n/f08c70/32.png) [@nikitossss](https://community.folivora.ai/u/nikitossss)\
**Post date:** [July 5, 2022, 11:42pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/1 "2022-07-05T23:42:36Z")

</div>

Hi, after updating to latest Monterey 12.5 beta 5 app doesn't start. Beta 4 was running stable. Thx in advance

---

<div class="post-metadata">

**Author:** ![humiaozuzu](https://community.folivora.ai/user_avatar/community.folivora.ai/humiaozuzu/32/22127_2.png) [@humiaozuzu](https://community.folivora.ai/u/humiaozuzu)\
**Post date:** [July 6, 2022, 1:35am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/2 "2022-07-06T01:35:55Z")

</div>

> **Summary**
>
> * * *
> 
> ## Translated Report (Full Report Below)
> 
> Process: BetterTouchTool [12290]  
> Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool  
> Identifier: com.hegenberg.BetterTouchTool  
> Version: 3.786 (1931)  
> Code Type: ARM-64 (Native)  
> Parent Process: launchd [1]  
> User ID: 501
> 
> Date/Time: 2022-07-06 06:37:41.3196 +0900  
> OS Version: macOS 12.5 (21G5063a)  
> Report Version: 12  
> Anonymous UUID: A668C9F0-116C-31F6-EB01-9951CCA5E2B1
> 
> Sleep/Wake UUID: 480225F7-FA75-4682-8809-8B2AB82BA5A9
> 
> Time Awake Since Boot: 1400 seconds  
> Time Since Wake: 5 seconds
> 
> System Integrity Protection: enabled
> 
> Crashed Thread: 6 Dispatch queue: com.apple.root.user-initiated-qos
> 
> Exception Type: EXC\_CRASH (SIGABRT)  
> Exception Codes: 0x0000000000000000, 0x0000000000000000  
> Exception Note: EXC\_CORPSE\_NOTIFY
> 
> Application Specific Information:  
> abort() called
> 
> Application Specific Backtrace 0:  
> 0 CoreFoundation 0x00000001849291a8 \_\_exceptionPreprocess + 240  
> 1 libobjc.A.dylib 0x0000000184673e04 objc\_exception\_throw + 60  
> 2 CoreFoundation 0x00000001849fb178 -[\_\_NSCFString characterAtIndex:].cold.1 + 0  
> 3 CoreFoundation 0x0000000184a07f58 -[\_\_NSDictionaryM setObject:forKey:].cold.2 + 0  
> 4 CoreFoundation 0x00000001848618a8 -[\_\_NSDictionaryM setObject:forKey:] + 896  
> 5 BetterTouchTool 0x0000000100d7edb8 \_\_31-[BTTActions loadShortcutIcons]\_block\_invoke + 432  
> 6 libdispatch.dylib 0x00000001846165f0 \_dispatch\_call\_block\_and\_release + 32  
> 7 libdispatch.dylib 0x00000001846181b4 \_dispatch\_client\_callout + 20  
> 8 libdispatch.dylib 0x0000000184629a04 \_dispatch\_root\_queue\_drain + 680  
> 9 libdispatch.dylib 0x000000018462a104 \_dispatch\_worker\_thread2 + 164  
> 10 libsystem\_pthread.dylib 0x00000001847d8324 \_pthread\_wqthread + 228  
> 11 libsystem\_pthread.dylib 0x00000001847d7080 start\_wqthread + 8
> 
> Thread 0:: Dispatch queue: com.apple.main-thread  
> 0 libsystem\_kernel.dylib 0x18479e8b0 mach\_msg\_trap + 8  
> 1 libsystem\_kernel.dylib 0x18479ed20 mach\_msg + 76  
> 2 IOKit 0x18733d24c io\_registry\_entry\_get\_properties\_bin\_buf + 160  
> 3 IOKit 0x187297b0c IORegistryEntryCreateCFProperties + 152  
> 4 BetterTouchTool 0x100f0d1c0 -[DDHidDevice(Private) initPropertiesWithError:] + 68  
> 5 BetterTouchTool 0x100f0bf58 -[DDHidDevice initLogicalWithDevice:logicalDeviceNumber:error:] + 100  
> 6 BetterTouchTool 0x100f432bc -[DDHidKeyboard initWithDevice:error:] + 44  
> 7 BetterTouchTool 0x100f0cd68 +[DDHidDevice(Private) addDevice:withClass:skipZeroLocations:toDeviceList:] + 88  
> 8 BetterTouchTool 0x100f0c350 +[DDHidDevice allDevicesMatchingCFDictionary:withClass:skipZeroLocations:] + 408  
> 9 BetterTouchTool 0x100f0c184 +[DDHidDevice allDevicesMatchingUsagePage:usageId:withClass:skipZeroLocations:] + 240  
> 10 BetterTouchTool 0x1010c2ea0 -[BTTKeyboardShortcutHandler listenToDDHIDKeyboardInput] + 456  
> 11 BetterTouchTool 0x1010c331c -[BTTKeyboardShortcutHandler init] + 380  
> 12 BetterTouchTool 0x1010c12b0 \_\_44+[BTTKeyboardShortcutHandler sharedInstance]\_block\_invoke + 116  
> 13 libdispatch.dylib 0x1846181b4 \_dispatch\_client\_callout + 20  
> 14 libdispatch.dylib 0x184619a34 \_dispatch\_once\_callout + 32  
> 15 BetterTouchTool 0x1010c1238 +[BTTKeyboardShortcutHandler sharedInstance] + 60  
> 16 BetterTouchTool 0x100e23a9c \_\_37+[BTTHotKeyRegistrator unregisterAll]\_block\_invoke + 36  
> 17 BetterTouchTool 0x100c89dec +[BetterTouchToolAppDelegate runOnMainQueueWithoutDeadlocking:] + 72  
> 18 BetterTouchTool 0x100e23a64 +[BTTHotKeyRegistrator unregisterAll] + 196  
> 19 BetterTouchTool 0x100e208d8 \_\_42+[BTTHotKeyRegistrator registerAllHotKeys]\_block\_invoke + 176  
> 20 BetterTouchTool 0x100c89dec +[BetterTouchToolAppDelegate runOnMainQueueWithoutDeadlocking:] + 72  
> 21 BetterTouchTool 0x100c902a8 -[BetterTouchToolAppDelegate previouslyInInit] + 2888  
> 22 BetterTouchTool 0x100ca3428 -[BetterTouchToolAppDelegate applicationDidFinishLaunching:] + 356  
> 23 CoreFoundation 0x18489d51c **CFNOTIFICATIONCENTER\_IS\_CALLING\_OUT\_TO\_AN\_OBSERVER** + 28  
> 24 CoreFoundation 0x184941c18 \_\_\_CFXRegistrationPost\_block\_invoke + 52  
> 25 CoreFoundation 0x184941b84 \_CFXRegistrationPost + 456  
> 26 CoreFoundation 0x18486c1c0 \_CFXNotificationPost + 732  
> 27 Foundation 0x185730c98 -[NSNotificationCenter postNotificationName:object:userInfo:] + 96  
> 28 AppKit 0x187416354 -[NSApplication \_postDidFinishNotification] + 340  
> 29 AppKit 0x18741606c -[NSApplication \_sendFinishLaunchingNotification] + 236  
> 30 AppKit 0x187413a90 -[NSApplication(NSAppleEventHandling) \_handleAEOpenEvent:] + 588  
> 31 AppKit 0x187413670 -[NSApplication(NSAppleEventHandling) \_handleCoreEvent:withReplyEvent:] + 780  
> 32 Foundation 0x18575d838 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 348  
> 33 Foundation 0x18575d670 \_NSAppleEventManagerGenericHandler + 96  
> 34 AE 0x18b04ead0 0x18b043000 + 47824  
> 35 AE 0x18b04e428 0x18b043000 + 46120  
> 36 AE 0x18b0474c0 aeProcessAppleEvent + 488  
> 37 HIToolbox 0x18d4f795c AEProcessAppleEvent + 68  
> 38 AppKit 0x18740d9bc \_DPSNextEvent + 1844  
> 39 AppKit 0x18740bedc -[NSApplication(NSEvent) \_nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1328  
> 40 AppKit 0x1873fe0a8 -[NSApplication run] + 596  
> 41 AppKit 0x1873cf7c4 NSApplicationMain + 1132  
> 42 dyld 0x1027d508c start + 520
> 
> Thread 1:  
> 0 libsystem\_pthread.dylib 0x1847d7078 start\_wqthread + 0
> 
> Thread 2:  
> 0 libsystem\_pthread.dylib 0x1847d7078 start\_wqthread + 0
> 
> Thread 3:  
> 0 libsystem\_pthread.dylib 0x1847d7078 start\_wqthread + 0
> 
> Thread 4:  
> 0 libsystem\_pthread.dylib 0x1847d7078 start\_wqthread + 0
> 
> Thread 5:: Dispatch queue: cocoa.lumberjack  
> 0 libsystem\_kernel.dylib 0x1847a0834 \_\_ulock\_wait + 8  
> 1 libdispatch.dylib 0x184618ba4 \_dlock\_wait + 56  
> 2 libdispatch.dylib 0x184618f48 \_dispatch\_group\_wait\_slow + 56  
> 3 BetterTouchTool 0x1011692b8 -[DDLog lt\_log:] + 384  
> 4 BetterTouchTool 0x101167ad4 \_\_40-[DDLog queueLogMessage:asynchronously:]\_block\_invoke + 56  
> 5 libdispatch.dylib 0x1846165f0 \_dispatch\_call\_block\_and\_release + 32  
> 6 libdispatch.dylib 0x1846181b4 \_dispatch\_client\_callout + 20  
> 7 libdispatch.dylib 0x18461f8a8 \_dispatch\_lane\_serial\_drain + 668  
> 8 libdispatch.dylib 0x184620404 \_dispatch\_lane\_invoke + 392  
> 9 libdispatch.dylib 0x18462ac98 \_dispatch\_workloop\_worker\_thread + 648  
> 10 libsystem\_pthread.dylib 0x1847d8360 \_pthread\_wqthread + 288  
> 11 libsystem\_pthread.dylib 0x1847d7080 start\_wqthread + 8
> 
> Thread 6 Crashed:: Dispatch queue: com.apple.root.user-initiated-qos  
> 0 libsystem\_kernel.dylib 0x1847a6d98 \_\_pthread\_kill + 8  
> 1 libsystem\_pthread.dylib 0x1847dbee0 pthread\_kill + 288  
> 2 libsystem\_c.dylib 0x184716340 abort + 168  
> 3 libc++abi.dylib 0x184796b08 abort\_message + 132  
> 4 libc++abi.dylib 0x184786950 demangling\_terminate\_handler() + 336  
> 5 libobjc.A.dylib 0x18467c320 \_objc\_terminate() + 144  
> 6 libc++abi.dylib 0x184795ea4 std::\_\_terminate(void (\*)()) + 20  
> 7 libc++abi.dylib 0x184795e40 std::terminate() + 64  
> 8 libdispatch.dylib 0x1846181c8 \_dispatch\_client\_callout + 40  
> 9 libdispatch.dylib 0x184629a04 \_dispatch\_root\_queue\_drain + 680  
> 10 libdispatch.dylib 0x18462a104 \_dispatch\_worker\_thread2 + 164  
> 11 libsystem\_pthread.dylib 0x1847d8324 \_pthread\_wqthread + 228  
> 12 libsystem\_pthread.dylib 0x1847d7080 start\_wqthread + 8
> 
> Thread 6 crashed with ARM Thread State (64-bit):  
> x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000  
> x4: 0x000000018479a0f5 x5: 0x000000016f4c2a20 x6: 0x000000000000006e x7: 0x0000000000000000  
> x8: 0x4c76bb6ebb2c8921 x9: 0x4c76bb6fd460b921 x10: 0x0000000000000200 x11: 0x000000000000000b  
> x12: 0x000000000000000b x13: 0x0000000184cea2ed x14: 0x000000018479a11b x15: 0x0000000000000000  
> x16: 0x0000000000000148 x17: 0x00000001de8ef680 x18: 0x0000000000000000 x19: 0x0000000000000006  
> x20: 0x000000016f4c3000 x21: 0x000000000000a703 x22: 0x000000016f4c30e0 x23: 0x000000000000000f  
> x24: 0x000060000173c200 x25: 0x0000000000000000 x26: 0x0000000000000114 x27: 0x0000000000000000  
> x28: 0x000000016f4c30e0 fp: 0x000000016f4c2990 lr: 0x00000001847dbee0  
> sp: 0x000000016f4c2970 pc: 0x00000001847a6d98 cpsr: 0x40001000  
> far: 0x0000000101e64c5d esr: 0x56000080 Address size fault
> 
> Binary Images:  
> 0x18479d000 - 0x1847d4fff libsystem\_kernel.dylib (_) /usr/lib/system/libsystem\_kernel.dylib  
> 0x187294000 - 0x18736afff com.apple.framework.IOKit (2.0.2) \<3e338072-8670-3170-babf-ac24c36f1ba4\> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit  
> 0x100c80000 - 0x1016bffff com.hegenberg.BetterTouchTool (3.786) \<2b24255e-045b-3e4c-ac55-e8fe722c2328\> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool  
> 0x184614000 - 0x18465afff libdispatch.dylib (_) \<389bba01-b526-33c5-ab5d-30caf409bcdb\> /usr/lib/system/libdispatch.dylib  
> 0x184824000 - 0x184d6afff com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation  
> 0x185727000 - 0x185b18fff com.apple.Foundation (6.9) \<787f533b-7f41-3425-bcbc-e3927901af7d\> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation  
> 0x1873cc000 - 0x188284fff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit  
> 0x18b043000 - 0x18b0b4fff com.apple.AE (924) \<5e0e5a80-fc67-3fb3-8fde-53902516ffb3\> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE  
> 0x18d4b4000 - 0x18d7e7fff com.apple.HIToolbox (2.1.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox  
> 0x1027d0000 - 0x10282ffff dyld (_) /usr/lib/dyld  
> 0x1847d5000 - 0x1847e1fff libsystem\_pthread.dylib (_) \<973285c8-7a58-379e-a4a9-b1db60a1c75e\> /usr/lib/system/libsystem\_pthread.dylib  
> 0x18469c000 - 0x18471dfff libsystem\_c.dylib (_) /usr/lib/system/libsystem\_c.dylib  
> 0x184785000 - 0x18479cfff libc++abi.dylib (_) /usr/lib/libc++abi.dylib  
> 0x18465b000 - 0x184698fff libobjc.A.dylib (\*) \<11492ba7-7009-3008-a72e-5be514656859\> /usr/lib/libobjc.A.dylib
> 
> External Modification Summary:  
> Calls made by other processes targeting this process:  
> task\_for\_pid: 0  
> thread\_create: 0  
> thread\_set\_state: 0  
> Calls made by this process:  
> task\_for\_pid: 0  
> thread\_create: 0  
> thread\_set\_state: 0  
> Calls made by all processes on this machine:  
> task\_for\_pid: 24  
> thread\_create: 0  
> thread\_set\_state: 0
> 
> VM Region Summary:  
> ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped\_out\_or\_unallocated=1.1G(100%)  
> Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped\_out=0K(0%) unallocated=1.2G(100%)
> 
> ```
> VIRTUAL REGION 
> 
> ```
> 
> REGION TYPE SIZE COUNT (non-coalesced)  
> =========== ======= =======  
> Activity Tracing 256K 1  
> ColorSync 528K 23  
> CoreGraphics 32K 2  
> Kernel Alloc Once 32K 1  
> MALLOC 224.3M 30  
> MALLOC guard page 96K 6  
> MALLOC\_MEDIUM (reserved) 600.0M 5 reserved VM address space (unallocated)  
> MALLOC\_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)  
> STACK GUARD 56.1M 7  
> Stack 11.2M 7  
> VM\_ALLOCATE 48K 2  
> \_\_AUTH 2680K 335  
> \_\_AUTH\_CONST 21.0M 540  
> \_\_CTF 756 1  
> \_\_DATA 17.5M 535  
> \_\_DATA\_CONST 20.0M 551  
> \_\_DATA\_DIRTY 1908K 231  
> \_\_FONT\_DATA 4K 1  
> \_\_LINKEDIT 591.1M 9  
> \_\_OBJC\_CONST 3929K 307  
> \_\_OBJC\_RO 83.0M 1  
> \_\_OBJC\_RW 3168K 1  
> \_\_TEXT 514.8M 569  
> \_\_UNICODE 592K 1  
> dyld private memory 1024K 1  
> mapped file 126.4M 14  
> shared memory 928K 17  
> =========== ======= =======  
> TOTAL 2.6G 3199  
> TOTAL, minus reserved VM space 1.6G 3199
> 
> * * *
> 
> ## Full Report
> 
> {"app\_name":"BetterTouchTool","timestamp":"2022-07-06 06:37:41.00 +0900","app\_version":"3.786","slice\_uuid":"2b24255e-045b-3e4c-ac55-e8fe722c2328","build\_version":"1931","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share\_with\_app\_devs":0,"is\_first\_party":0,"bug\_type":"309","os\_version":"macOS 12.5 (21G5063a)","incident\_id":"7EF05042-DE92-42C0-B89C-24AB4DA70C4E","name":"BetterTouchTool"}  
> {  
> "uptime" : 1400,  
> "procLaunch" : "2022-07-06 06:37:41.0892 +0900",  
> "procRole" : "Default",  
> "version" : 2,  
> "userID" : 501,  
> "deployVersion" : 210,  
> "modelCode" : "Mac13,1",  
> "procStartAbsTime" : 34150845575,  
> "coalitionID" : 3061,  
> "osVersion" : {  
> "train" : "macOS 12.5",  
> "build" : "21G5063a",  
> "releaseType" : "User"  
> },  
> "captureTime" : "2022-07-06 06:37:41.3196 +0900",  
> "incident" : "7EF05042-DE92-42C0-B89C-24AB4DA70C4E",  
> "bug\_type" : "309",  
> "pid" : 12290,  
> "procExitAbsTime" : 34156299508,  
> "translated" : false,  
> "cpuType" : "ARM-64",  
> "procName" : "BetterTouchTool",  
> "procPath" : "/Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool",  
> "bundleInfo" : {"CFBundleShortVersionString":"3.786","CFBundleVersion":"1931","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},  
> "storeInfo" : {"deviceIdentifierForVendor":"F4513342-BEB2-5A40-A919-CF98C5463BA4","thirdParty":true},  
> "parentProc" : "launchd",  
> "parentPid" : 1,  
> "coalitionName" : "com.hegenberg.BetterTouchTool",  
> "crashReporterKey" : "A668C9F0-116C-31F6-EB01-9951CCA5E2B1",  
> "wakeTime" : 5,  
> "sleepWakeUUID" : "480225F7-FA75-4682-8809-8B2AB82BA5A9",  
> "sip" : "enabled",  
> "isCorpse" : 1,  
> "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC\_CRASH","signal":"SIGABRT"},  
> "asi" : {"libsystem\_c.dylib":["abort() called"]},  
> "asiBacktraces" : ["0 CoreFoundation 0x00000001849291a8 \_\_exceptionPreprocess + 240\n1 libobjc.A.dylib 0x0000000184673e04 objc\_exception\_throw + 60\n2 CoreFoundation 0x00000001849fb178 -[\_\_NSCFString characterAtIndex:].cold.1 + 0\n3 CoreFoundation 0x0000000184a07f58 -[\_\_NSDictionaryM setObject:forKey:].cold.2 + 0\n4 CoreFoundation 0x00000001848618a8 -[\_\_NSDictionaryM setObject:forKey:] + 896\n5 BetterTouchTool 0x0000000100d7edb8 \_\_31-[BTTActions loadShortcutIcons]\_block\_invoke + 432\n6 libdispatch.dylib 0x00000001846165f0 \_dispatch\_call\_block\_and\_release + 32\n7 libdispatch.dylib 0x00000001846181b4 \_dispatch\_client\_callout + 20\n8 libdispatch.dylib 0x0000000184629a04 \_dispatch\_root\_queue\_drain + 680\n9 libdispatch.dylib 0x000000018462a104 \_dispatch\_worker\_thread2 + 164\n10 libsystem\_pthread.dylib 0x00000001847d8324 \_pthread\_wqthread + 228\n11 libsystem\_pthread.dylib 0x00000001847d7080 start\_wqthread + 8"],  
> "extMods" : {"caller":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"system":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":24},"targeted":{"thread\_create":0,"thread\_set\_state":0,"task\_for\_pid":0},"warnings":0},  
> "lastExceptionBacktrace" : [{"imageOffset":1069460,"symbol":"\_\_exceptionPreprocess","symbolLocation":220,"imageIndex":4},{"imageOffset":101892,"symbol":"objc\_exception\_throw","symbolLocation":60,"imageIndex":13},{"imageOffset":1929592,"symbol":"-[\_\_NSCFString characterAtIndex:].cold.1","symbolLocation":0,"imageIndex":4},{"imageOffset":1982296,"symbol":"-[\_\_NSDictionaryM setObject:forKey:].cold.2","symbolLocation":0,"imageIndex":4},{"imageOffset":252072,"symbol":"-[\_\_NSDictionaryM setObject:forKey:]","symbolLocation":896,"imageIndex":4},{"imageOffset":1043896,"symbol":"\_\_31-[BTTActions loadShortcutIcons]\_block\_invoke","symbolLocation":432,"imageIndex":2},{"imageOffset":9712,"symbol":"\_dispatch\_call\_block\_and\_release","symbolLocation":32,"imageIndex":3},{"imageOffset":16820,"symbol":"\_dispatch\_client\_callout","symbolLocation":20,"imageIndex":3},{"imageOffset":88580,"symbol":"\_dispatch\_root\_queue\_drain","symbolLocation":680,"imageIndex":3},{"imageOffset":90372,"symbol":"\_dispatch\_worker\_thread2","symbolLocation":164,"imageIndex":3},{"imageOffset":13092,"symbol":"\_pthread\_wqthread","symbolLocation":228,"imageIndex":10},{"imageOffset":8320,"symbol":"start\_wqthread","symbolLocation":8,"imageIndex":10}],  
> "faultingThread" : 6,  
> "threads" : [{"id":55731,"queue":"com.apple.main-thread","frames":[{"imageOffset":6320,"symbol":"mach\_msg\_trap","symbolLocation":8,"imageIndex":0},{"imageOffset":7456,"symbol":"mach\_msg","symbolLocation":76,"imageIndex":0},{"imageOffset":692812,"symbol":"io\_registry\_entry\_get\_properties\_bin\_buf","symbolLocation":160,"imageIndex":1},{"imageOffset":15116,"symbol":"IORegistryEntryCreateCFProperties","symbolLocation":152,"imageIndex":1},{"imageOffset":2675136,"symbol":"-[DDHidDevice(Private) initPropertiesWithError:]","symbolLocation":68,"imageIndex":2},{"imageOffset":2670424,"symbol":"-[DDHidDevice initLogicalWithDevice:logicalDeviceNumber:error:]","symbolLocation":100,"imageIndex":2},{"imageOffset":2896572,"symbol":"-[DDHidKeyboard initWithDevice:error:]","symbolLocation":44,"imageIndex":2},{"imageOffset":2674024,"symbol":"+[DDHidDevice(Private) addDevice:withClass:skipZeroLocations:toDeviceList:]","symbolLocation":88,"imageIndex":2},{"imageOffset":2671440,"symbol":"+[DDHidDevice allDevicesMatchingCFDictionary:withClass:skipZeroLocations:]","symbolLocation":408,"imageIndex":2},{"imageOffset":2670980,"symbol":"+[DDHidDevice allDevicesMatchingUsagePage:usageId:withClass:skipZeroLocations:]","symbolLocation":240,"imageIndex":2},{"imageOffset":4468384,"symbol":"-[BTTKeyboardShortcutHandler listenToDDHIDKeyboardInput]","symbolLocation":456,"imageIndex":2},{"imageOffset":4469532,"symbol":"-[BTTKeyboardShortcutHandler init]","symbolLocation":380,"imageIndex":2},{"imageOffset":4461232,"symbol":"\_\_44+[BTTKeyboardShortcutHandler 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> 
> ```
> },
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> },
> "deploymentId" : 250000015
> }
> 
> ```
> 
> ],  
> "experiments" : [
> 
> ]  
> }  
> }

---

<div class="post-metadata">

**Author:** ![jamesharrisphoto](https://community.folivora.ai/letter_avatar_proxy/v4/letter/j/898d66/32.png) [@jamesharrisphoto](https://community.folivora.ai/u/jamesharrisphoto)\
**Post date:** [July 6, 2022, 3:25am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/3 "2022-07-06T03:25:33Z")

</div>

I can confirm this. Happens on both my M1 MacBook Air and my M1 Mac Mini. Without BTT, my Macs feel broken.

---

<div class="post-metadata">

**Author:** ![al-ferguson](https://community.folivora.ai/letter_avatar_proxy/v4/letter/a/ecae2f/32.png) [@al-ferguson](https://community.folivora.ai/u/al-ferguson)\
**Post date:** [July 6, 2022, 3:52am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/4 "2022-07-06T03:52:16Z")

</div>

I can confirm this with my Intel MacBook Pro. It happens with the current GA BTT (3.786) & with the Current Alpha (I believe 3.808).

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 7:13am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/5 "2022-07-06T07:13:27Z")

</div>

Thanks for the report! I'll upload a fix later today.

---

<div class="post-metadata">

**Author:** ![justjeff098](https://community.folivora.ai/letter_avatar_proxy/v4/letter/j/7cd45c/32.png) [@justjeff098](https://community.folivora.ai/u/justjeff098)\
**Post date:** [July 6, 2022, 10:38am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/6 "2022-07-06T10:38:24Z")

</div>

same here - much sadness. thanks Andreas!

---

<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 11:14am UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/7 "2022-07-06T11:14:50Z")

</div>

Hi guys, got the same issue too, on my MBP M1 Pro.

---

<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 12:15pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/8 "2022-07-06T12:15:35Z")

</div>

Hook app is also impacted : [macOS 12.5 beta 5 bug, hold off on updating it if you can - Announcements - Hook Productivity Forum](https://discourse.hookproductivity.com/t/macos-12-5-beta-5-bug-hold-off-on-updating-it-if-you-can/5324)  
beware of this -609 error that is mentioned, it happened to me while trying to open several excel files at once... 🤷🏻‍♂️  
I had issue with my clipboard,I could not paste anything at times, or could only paste once or trice before the content would disappear and could not determine the culprit, but saw in the Console App that my system was keeping on trying to launch BetterTouchTool.  
Removing it from the list of applications that are launch at login in the Users&Groups preferences and rebooting seems to fix this part. (note : I use Alfred's Clipboard history).

the clipboard fing is probably due to a combination of different factors in my setup...

---

<div class="post-metadata">

**Author:** ![imikem2](https://community.folivora.ai/user_avatar/community.folivora.ai/imikem2/32/22279_2.png) [@imikem2](https://community.folivora.ai/u/imikem2)\
**Post date:** [July 6, 2022, 12:46pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/9 "2022-07-06T12:46:19Z")

</div>

I am also experiencing these issues, including various keyboard problems.

| Model Identifier: | MacBookPro16,1 |
| --- | --- |
| Processor Name: | 8-Core Intel Core i9 |
| Processor Speed: | 2.3 GHz |
| Number of Processors: | 1 |
| Total Number of Cores: | 8 |
| L2 Cache (per Core): | 256 KB |
| L3 Cache: | 16 MB |
| Hyper-Threading Technology: | Enabled |
| Memory: | 16 GB |
| System Firmware Version: | 1731.140.2.0.0 (iBridge: 19.16.16062.5.1,0) |
| OS Loader Version: | 540.120.3~16 |

Thank you for your great work, Andreas! It is much appreciated.

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 12:53pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/10 "2022-07-06T12:53:14Z")

</div>

Just FYI: keyboard problems can not be related to BTT because it is not running after it crashed.

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 12:54pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/11 "2022-07-06T12:54:30Z")

</div>

But apparently there are big bugs with Apple Script in that beta, I might be able to fix the crash but probably BTT will be severely impacted until Apple fixes this.

---

<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 1:53pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/12 "2022-07-06T13:53:36Z")

</div>

Someone on MacRumors reverted back to Beta 4 by downloading the full installer, might have to go down that road... Can't evaluate the risks though...

> **[Apple Seeds Fifth Beta of macOS Monterey 12.5 to Developers](https://forums.macrumors.com/threads/apple-seeds-fifth-beta-of-macos-monterey-12-5-to-developers.2350162/page-2)**
>
> On my 2017 iMac, I can only shutdown or restart from the terminal... Already reinstalled, but with no effect.

---

<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 2:22pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/13 "2022-07-06T14:22:03Z")

</div>

Could you check how this version of BTT behaves? I have not yet installed the beta, just fixed a thing according to the crashlog:

[https://folivora.ai/releases/btt3.809-1950.zip](https://folivora.ai/releases/btt3.809-1950.zip)

---

<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 2:26pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/14 "2022-07-06T14:26:30Z")

</div>

![image](https://community.folivora.ai/uploads/default/original/3X/c/e/ce62575b96fb736558e0c3d08e50d305f8102338.jpeg)

It does not appear to work better. I restarted BetterSnapTool this morning to be able to manage my windows. AFAIK I does not prevent BTT from starting in normal conditions.

---

<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 2:27pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/15 "2022-07-06T14:27:11Z")

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Where do I find logs i could send you ?

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**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 2:27pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/16 "2022-07-06T14:27:15Z")

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Could you post the crash report from 3.809? (Console app =\> Crash Reports)

The beta is currently installing so I'll be able to check myself soon...

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<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 2:28pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/17 "2022-07-06T14:28:52Z")

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[Archive.zip](https://community.folivora.ai/uploads/short-url/zdaBRjekyJmCoD8s26LiU4JAmVJ.zip) (12.0 KB)

There you go.

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<div class="post-metadata">

**Author:** ![Gilles\_H](https://community.folivora.ai/user_avatar/community.folivora.ai/gilles_h/32/16404_2.png) [@Gilles\_H](https://community.folivora.ai/u/Gilles_H)\
**Post date:** [July 6, 2022, 2:30pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/18 "2022-07-06T14:30:17Z")

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lots of crash today...

 ![image](https://community.folivora.ai/uploads/default/original/3X/a/f/af564c945ceb78d88ee84d57ef9ec9f9e24a0348.png)

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 2:40pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/19 "2022-07-06T14:40:14Z")

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I have the beta running now. It looks like whole Apple Script is broken in Beta 5....  
I'm now checking whether I can disable the most critical Apple Script parts in BTT.

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [July 6, 2022, 2:57pm UTC](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563/20 "2022-07-06T14:57:12Z")

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I think there will be another beta update very soon, as this seems to affect tons of things:  
[Michael Tsai - Blog - AppleScript Broken in macOS 12.5 Beta 5 (mjtsai.com)](https://mjtsai.com/blog/2022/07/06/applescript-broken-in-macos-12-5-beta-5/)

Possibly try this version:  
[https://folivora.ai/releases/btt3.810-1952.zip](https://folivora.ai/releases/btt3.810-1952.zip)

If that also doesn't work you can run this terminal command:

```auto
defaults write com.hegenberg.BetterTouchTool BTTDisableShortcutIcons YES

```

However even if it starts - any Apple Script related functionality will not work.

[Next page](https://community.folivora.ai/t/app-crashes-on-latest-monterey-12-5-beta-5/27563.md?page=2)
