Note: Before bug reporting, please make sure you have tried the latest (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.
Describe the bug
BTT continually crashes and requires a restart.
Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):
Entire app
Screenshots
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)
Device information:
- Type of Mac: M1 MacBook
- macOS version: Monterey 12.2
- BetterTouchTool version: 3.747 (1889)
Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):
I have noticed that the crash seems to happen when I connect my Anger Thunderbolt/USB-C dock to my Mac. This dock connects a USB keyboard, USB mouse, external monitor (HDMI), and thunderbolt charging port (to charge M1 MacBook)
Crash Information:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: BetterTouchTool [30034]
Path: /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
Identifier: com.hegenberg.BetterTouchTool
Version: 3.747 (1889)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-04-09 11:42:17.6021 -0400
OS Version: macOS 12.2 (21D49)
Report Version: 12
Anonymous UUID: 864B70C1-74FE-6E00-7F40-9BD04F6F30D9
Sleep/Wake UUID: 0D224337-6CA4-4DF1-A4F1-C17FCA259F42
Time Awake Since Boot: 1000000 seconds
Time Since Wake: 70126 seconds
System Integrity Protection: enabled
Crashed Thread: 5 Dispatch queue: com.apple.root.background-qos
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0xa9014ff4a9bd581e -> 0x00004ff4a9bd581e (possible pointer authentication failure)
Exception Codes: 0x0000000000000001, 0xa9014ff4a9bd581e
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [30034]
VM Region Info: 0x4ff4a9bd581e is not in any region. Bytes after previous region: 87431202035743
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)
--->
UNUSED SPACE AT END
Thread 0:: Dispatch queue: com.apple.main-thread
0 CoreData 0x1b3b50c24 -[NSSQLSavePlan initForRequestContext:] + 0
1 CoreData 0x1b3b50ad0 -[NSSQLSaveChangesRequestContext initWithRequest:context:sqlCore:] + 124
2 CoreData 0x1b3b25a2c -[NSSQLCore executeRequest:withContext:error:] + 1544
3 CoreData 0x1b3c5a140 __65-[NSPersistentStoreCoordinator executeRequest:withContext:error:]_block_invoke.843 + 11708
4 CoreData 0x1b3b2500c -[NSPersistentStoreCoordinator _routeHeavyweightBlock:] + 264
5 CoreData 0x1b3b24864 -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 1488
6 CoreData 0x1b3b4f3c4 -[NSManagedObjectContext save:] + 1548
7 BetterTouchTool 0x10488e5d8 -[BSTDragPointCenter findCoreDataDisplayForDisplay:exactMatch:] + 3024
8 BetterTouchTool 0x10488f8b0 -[BSTDragPointCenter recognizeDisplays] + 1312
9 BetterTouchTool 0x104890330 -[BSTDragPointCenter applicationDidChangeScreenParameters:] + 592
10 CoreFoundation 0x1ada9d200 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 28
11 CoreFoundation 0x1adb40b84 ___CFXRegistrationPost_block_invoke + 52
12 CoreFoundation 0x1adb40af0 _CFXRegistrationPost + 456
13 CoreFoundation 0x1ada6beb0 _CFXNotificationPost + 720
14 Foundation 0x1ae921e3c -[NSNotificationCenter postNotificationName:object:userInfo:] + 96
15 AppKit 0x1b113ee18 ___NSApplicationReactToScreenInvalidation_block_invoke + 876
16 AppKit 0x1b113e828 _NSApplicationReactToScreenInvalidation + 300
17 AppKit 0x1b113ea24 -[NSApplication(ScreenHandling) _reactToDisplayChanges:] + 408
18 AppKit 0x1b0cdca40 _NSCGSDisplayConfigurationUpdateAndInvokeObservers + 456
19 AppKit 0x1b0cdd240 _NSCGSDisplayConfigurationMaximumHDRValueChangedNotificationHandler + 284
20 SkyLight 0x1b2bb4ca4 (anonymous namespace)::notify_datagram_handler(unsigned int, CGSDatagramType, void*, unsigned long, void*) + 920
21 SkyLight 0x1b2ea5aac CGSDatagramReadStream::dispatchMainQueueDatagrams() + 228
22 SkyLight 0x1b2ea59a8 invocation function for block in CGSDatagramReadStream::mainQueueWakeup() + 28
23 libdispatch.dylib 0x1ad81ce60 _dispatch_call_block_and_release + 32
24 libdispatch.dylib 0x1ad81ebac _dispatch_client_callout + 20
25 libdispatch.dylib 0x1ad82d0ac _dispatch_main_queue_callback_4CF + 944
26 CoreFoundation 0x1adae9f00 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
27 CoreFoundation 0x1adaa78c0 __CFRunLoopRun + 2540
28 CoreFoundation 0x1adaa6734 CFRunLoopRunSpecific + 600
29 HIToolbox 0x1b663ef68 RunCurrentEventLoopInMode + 292
30 HIToolbox 0x1b663ecdc ReceiveNextEventCommon + 552
31 HIToolbox 0x1b663ea9c _BlockUntilNextEventMatchingListInModeWithFilter + 72
32 AppKit 0x1b05fd000 _DPSNextEvent + 844
33 AppKit 0x1b05fb8a4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1332
34 AppKit 0x1b05ed9b4 -[NSApplication run] + 596
35 AppKit 0x1b05bf088 NSApplicationMain + 1064
36 dyld 0x105f590f4 start + 520
Thread 1:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x1ad9a1954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1ad9a1d00 mach_msg + 76
2 CoreFoundation 0x1adaa8ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1adaa7390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1adaa6734 CFRunLoopRunSpecific + 600
5 CFNetwork 0x1b28bbe30 0x1b264d000 + 2551344
6 Foundation 0x1ae9742e8 __NSThread__start__ + 808
7 libsystem_pthread.dylib 0x1ad9dd240 _pthread_start + 148
8 libsystem_pthread.dylib 0x1ad9d8024 thread_start + 8
Thread 2:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x1ad9a1954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1ad9a1d00 mach_msg + 76
2 CoreFoundation 0x1adaa8ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1adaa7390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1adaa6734 CFRunLoopRunSpecific + 600
5 AppKit 0x1b0769fb0 _NSEventThread + 196
6 libsystem_pthread.dylib 0x1ad9dd240 _pthread_start + 148
7 libsystem_pthread.dylib 0x1ad9d8024 thread_start + 8
Thread 3:
0 libsystem_kernel.dylib 0x1ad9a1954 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x1ad9a1d00 mach_msg + 76
2 CoreFoundation 0x1adaa8ed8 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x1adaa7390 __CFRunLoopRun + 1212
4 CoreFoundation 0x1adaa6734 CFRunLoopRunSpecific + 600
5 CoreFoundation 0x1adb32cc8 CFRunLoopRun + 64
6 MultitouchSupport 0x1b9a56010 mt_ThreadedMTEntry + 72
7 libsystem_pthread.dylib 0x1ad9dd240 _pthread_start + 148
8 libsystem_pthread.dylib 0x1ad9d8024 thread_start + 8
Thread 4:
0 libsystem_pthread.dylib 0x1ad9d8010 start_wqthread + 0
Thread 5 Crashed:: Dispatch queue: com.apple.root.background-qos
0 BetterTouchTool 0x10490b9fc __dispatch_after_delay_block_invoke + 76
1 BetterTouchTool 0x10490a768 -[IDMSyncManager synchronizeWithCompletion:] + 324
2 BetterTouchTool 0x10490a768 -[IDMSyncManager synchronizeWithCompletion:] + 324
3 libdispatch.dylib 0x1ad81ce60 _dispatch_call_block_and_release + 32
4 libdispatch.dylib 0x1ad81ebac _dispatch_client_callout + 20
5 libdispatch.dylib 0x1ad83043c _dispatch_root_queue_drain + 684
6 libdispatch.dylib 0x1ad830b58 _dispatch_worker_thread2 + 164
7 libsystem_pthread.dylib 0x1ad9d92c8 _pthread_wqthread + 228
8 libsystem_pthread.dylib 0x1ad9d8018 start_wqthread + 8
Thread 6:
0 libsystem_pthread.dylib 0x1ad9d8010 start_wqthread + 0
Thread 7:
0 libsystem_pthread.dylib 0x1ad9d8010 start_wqthread + 0
Thread 5 crashed with ARM Thread State (64-bit):
x0: 0x000000012f359cc0 x1: 0x0000000000000001 x2: 0x0000000104f54250 x3: 0x0000000000000002
x4: 0x0000000000064002 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0xa9014ff4a9bd57f6 x9: 0x00000001fa24ec1c x10: 0x00000001c590a8c4 x11: 0x000000000000003f
x12: 0x000000000000001c x13: 0x0000000139812fb0 x14: 0x0000000000000000 x15: 0x0000000106356ad8
x16: 0x0000000106356ad8 x17: 0x540180010632960c x18: 0x0000000000000000 x19: 0x000000012f359cc0
x20: 0x000000012f63e5c0 x21: 0x000000012f40c4a0 x22: 0x0000000000000001 x23: 0x000000000000000f
x24: 0x00000001051a6000 x25: 0x0000000000000000 x26: 0x0000000000000114 x27: 0x0000000000000000
x28: 0x000000016baff0e0 fp: 0x000000016bafed50 lr: 0x000000010490a768
sp: 0x000000016bafed30 pc: 0x000000010490b9fc cpsr: 0x60001000
far: 0xa9014ff4a9bd581e esr: 0x92000004 (Data Abort) byte read Translation fault
Binary Images:
0x1b3af1000 - 0x1b3ebefff com.apple.CoreData (120) <1c4088d6-caa7-3264-8f76-38c7898d1b6b> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x10452c000 - 0x104f4bfff com.hegenberg.BetterTouchTool (3.747) <377c6f0b-28df-332d-a726-9e3daf1b2826> /Applications/BetterTouchTool.app/Contents/MacOS/BetterTouchTool
0x1ada24000 - 0x1adf67fff com.apple.CoreFoundation (6.9) <16fadf8b-a3af-3e0c-b5fb-ce9a9cdc8747> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1ae918000 - 0x1aed05fff com.apple.Foundation (6.9) <90321a38-43a5-3767-9a9c-2c631338b9bc> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x1b05bb000 - 0x1b1471fff com.apple.AppKit (6.9) <1b65b629-6d3b-3fcd-ad43-e5683a9f94b7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1b2ba9000 - 0x1b2f75fff com.apple.SkyLight (1.600.0) <c0fa581f-e027-367f-ab10-ca8b5f8047d5> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x1ad81b000 - 0x1ad861fff libdispatch.dylib (*) <93e1dcfc-ef56-3113-8e7c-1ba85266a93b> /usr/lib/system/libdispatch.dylib
0x1b660c000 - 0x1b693bfff com.apple.HIToolbox (2.1.1) <b5a3fe9a-833b-3697-ac9c-1e9e8eb11bac> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x105f54000 - 0x105fb3fff dyld (*) <d21a73ea-79cd-36eb-8ac9-2c5cf5181a27> /usr/lib/dyld
0x1ad9a0000 - 0x1ad9d5fff libsystem_kernel.dylib (*) <384945e6-dd71-37e5-9a3d-84fff14a1e60> /usr/lib/system/libsystem_kernel.dylib
0x1b264d000 - 0x1b2b05fff com.apple.CFNetwork (1329) <a48c10c0-0aef-3d9f-b050-06420ab96929> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1ad9d6000 - 0x1ad9e2fff libsystem_pthread.dylib (*) <f7b2eccf-e6f1-3109-ae81-9028c0b8332a> /usr/lib/system/libsystem_pthread.dylib
0x1b9a51000 - 0x1b9a89fff com.apple.MultitouchSupport.framework (5430.21) <a89067f9-44b1-3be9-86e7-84877e1725b5> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=544.6M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=544.6M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 640K 5
Activity Tracing 256K 1
CG backing stores 3520K 8
CG image 928K 39
ColorSync 624K 27
CoreAnimation 24.8M 134
CoreData 144K 2
CoreData Object IDs 4112K 2
CoreGraphics 48K 3
CoreUI image data 4352K 37
Dispatch continuations 64.0M 1
Foundation 16K 1
Image IO 368K 21
Kernel Alloc Once 32K 1
MALLOC 146.4M 71
MALLOC guard page 288K 16
MALLOC_MEDIUM (reserved) 96.0M 1 reserved VM address space (unallocated)
SQLite page cache 640K 10
STACK GUARD 56.1M 8
Stack 11.7M 9
VM_ALLOCATE 1.0G 29
WebKit Malloc 160.0M 3
WebKit Malloc (reserved) 32.0M 1 reserved VM address space (unallocated)
__AUTH 2656K 341
__AUTH_CONST 20.2M 542
__DATA 17.4M 541
__DATA_CONST 19.6M 558
__DATA_DIRTY 1873K 231
__FONT_DATA 4K 1
__LINKEDIT 589.7M 15
__OBJC_CONST 3836K 308
__OBJC_RO 82.1M 1
__OBJC_RW 3104K 1
__TEXT 498.4M 577
__UNICODE 588K 1
dyld private memory 1024K 1
libnetwork 640K 16
mapped file 387.0M 97
shared memory 896K 15
=========== ======= =======
TOTAL 3.2G 3676
TOTAL, minus reserved VM space 3.1G 3676
-----------
Full Report
-----------
{"app_name":"BetterTouchTool","timestamp":"2022-04-09 11:42:22.00 -0400","app_version":"3.747","slice_uuid":"377c6f0b-28df-332d-a726-9e3daf1b2826","build_version":"1889","platform":1,"bundleID":"com.hegenberg.BetterTouchTool","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.2 (21D49)","incident_id":"0EDCCA7E-16AB-4B16-B483-C3728FAAF3EE","name":"BetterTouchTool"}
{
"uptime" : 1000000,
"procLaunch" : "2022-04-09 11:16:54.8370 -0400",
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookAir10,1",
"procStartAbsTime" : 25263616702444,
"coalitionID" : 59637,
"osVersion" : {
"train" : "macOS 12.2",
"build" : "21D49",
"releaseType" : "User"
},
"captureTime" : "2022-04-09 11:42:17.6021 -0400",
"incident" : "0EDCCA7E-16AB-4B16-B483-C3728FAAF3EE",
"bug_type" : "309",
"pid" : 30034,
"procExitAbsTime" : 25300152863833,
"translated" : false,
"cpuType" : "ARM-64",
"procName" : "BetterTouchTool",
"procPath" : "\/Applications\/BetterTouchTool.app\/Contents\/MacOS\/BetterTouchTool",
"bundleInfo" : {"CFBundleShortVersionString":"3.747","CFBundleVersion":"1889","CFBundleIdentifier":"com.hegenberg.BetterTouchTool"},
"storeInfo" : {"deviceIdentifierForVendor":"C89FDA4A-C0DE-5003-AFC6-76304169914B","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.hegenberg.BetterTouchTool",
"crashReporterKey" : "864B70C1-74FE-6E00-7F40-9BD04F6F30D9",
"wakeTime" : 70126,
"sleepWakeUUID" : "0D224337-6CA4-4DF1-A4F1-C17FCA259F42",
"sip" : "enabled",
"vmRegionInfo" : "0x4ff4a9bd581e is not in any region. Bytes after previous region: 87431202035743 \n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n commpage (reserved) 1000000000-7000000000 [384.0G] ---\/--- SM=NUL ...(unallocated)\n---> \n UNUSED SPACE AT END",
"isCorpse" : 1,
"exception" : {"codes":"0x0000000000000001, 0xa9014ff4a9bd581e","rawCodes":[1,-6268641294084646882],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0xa9014ff4a9bd581e -> 0x00004ff4a9bd581e (possible pointer authentication failure)"},
"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":30034},
"vmregioninfo" : "0x4ff4a9bd581e is not in any region. Bytes after previous region: 87431202035743 \n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n commpage (reserved) 1000000000-7000000000 [384.0G] ---\/--- SM=NUL ...(unallocated)\n---> \n UNUSED SPACE AT END",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 5,
"threads" : [{"id":8627671,"queue":"com.apple.main-thread","frames":[{"imageOffset":392228,"symbol":"-[NSSQLSavePlan initForRequestContext:]","symbolLocation":0,"imageIndex":0},{"imageOffset":391888,"symbol":"-[NSSQLSaveChangesRequestContext initWithRequest:context:sqlCore:]","symbolLocation":124,"imageIndex":0},{"imageOffset":215596,"symbol":"-[NSSQLCore executeRequest:withContext:error:]","symbolLocation":1544,"imageIndex":0},{"imageOffset":1478976,"symbol":"__65-[NSPersistentStoreCoordinator executeRequest:withContext:error:]_block_invoke.843","symbolLocation":11708,"imageIndex":0},{"imageOffset":213004,"symbol":"-[NSPersistentStoreCoordinator _routeHeavyweightBlock:]","symbolLocation":264,"imageIndex":0},{"imageOffset":211044,"symbol":"-[NSPersistentStoreCoordinator executeRequest:withContext:error:]","symbolLocation":1488,"imageIndex":0},{"imageOffset":385988,"symbol":"-[NSManagedObjectContext save:]","symbolLocation":1548,"imageIndex":0},{"imageOffset":3548632,"symbol":"-[BSTDragPointCenter findCoreDataDisplayForDisplay:exactMatch:]","symbolLocation":3024,"imageIndex":1},{"imageOffset":3553456,"symbol":"-[BSTDragPointCenter recognizeDisplays]","symbolLocation":1312,"imageIndex":1},{"imageOffset":3556144,"symbol":"-[BSTDragPointCenter applicationDidChangeScreenParameters:]","symbolLocation":592,"imageIndex":1},{"imageOffset":496128,"symbol":"__CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__","symbolLocation":28,"imageIndex":2},{"imageOffset":1166212,"symbol":"___CFXRegistrationPost_block_invoke","symbolLocation":52,"imageIndex":2},{"imageOffset":1166064,"symbol":"_CFXRegistrationPost","symbolLocation":456,"imageIndex":2},{"imageOffset":294576,"symbol":"_CFXNotificationPost","symbolLocation":720,"imageIndex":2},{"imageOffset":40508,"symbol":"-[NSNotificationCenter postNotificationName:object:userInfo:]","symbolLocation":96,"imageIndex":3},{"imageOffset":12074520,"symbol":"___NSApplicationReactToScreenInvalidation_block_invoke","symbolLocation":876,"imageIndex":4},{"imageOffset":12073000,"symbol":"_NSApplicationReactToScreenInvalidation","symbolLocation":300,"imageIndex":4},{"imageOffset":12073508,"symbol":"-[NSApplication(ScreenHandling) _reactToDisplayChanges:]","symbolLocation":408,"imageIndex":4},{"imageOffset":7477824,"symbol":"_NSCGSDisplayConfigurationUpdateAndInvokeObservers","symbolLocation":456,"imageIndex":4},{"imageOffset":7479872,"symbol":"_NSCGSDisplayConfigurationMaximumHDRValueChangedNotificationHandler","symbolLocation":284,"imageIndex":4},{"imageOffset":48292,"symbol":"(anonymous namespace)::notify_datagram_handler(unsigned int, CGSDatagramType, void*, unsigned long, void*)","symbolLocation":920,"imageIndex":5},{"imageOffset":3132076,"symbol":"CGSDatagramReadStream::dispatchMainQueueDatagrams()","symbolLocation":228,"imageIndex":5},{"imageOffset":3131816,"symbol":"invocation function for block in 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Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.
but there will be a better syncing option soon.