# all triggers suddenly stopped working, configuration window crashes immediately

**URL:** <https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628>\
**Category:** Bugs or Unexpected Behavior\
**Tags:** help\
**Created:** [November 3, 2021, 4:08am UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628 "2021-11-03T04:08:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![acosmichippo](https://community.folivora.ai/user_avatar/community.folivora.ai/acosmichippo/32/20080_2.png) [@acosmichippo](https://community.folivora.ai/u/acosmichippo)\
**Post date:** [November 3, 2021, 4:08am UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628/1 "2021-11-03T04:08:41Z")

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[BetterTouchTool-2021-11-03-000520.ips.zip](https://community.folivora.ai/uploads/short-url/atq9r90z961EJq3uyD9utljmGx1.zip) (5.3 KB)

**Note:** Before bug reporting, please make sure you have tried the **latest** (alpha) version of BetterTouchTool and that you have already tried to restart your system :-). If you encounter a crash, please attach a crash log from the macOS Console.app from the "User Diagnostic Reports" section.

**Describe the bug**  
all my triggers stopped working. tried resetting all settings, no luck. Updated to the latest alpha and now the configuration window crashes as soon as I try to open it.

**Affected input device (e.g. MacBook Trackpad, Magic Mouse/Trackpad, Touch Bar, etc.):**  
MacBook trackpad

**Screenshots**  
If applicable, add screenshots to help explain your problem. (You can just paste or drag them here)

**Device information:**

- Type of Mac: MacBook Air m1
- macOS version: 12.0
- BetterTouchTool version: 3.613

**Additional information (e.g. StackTraces, related issues, screenshots, workarounds, etc.):**

let me know if you need any more info and thank you for any help!

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<div class="post-metadata">

**Author:** ![NITE](https://community.folivora.ai/user_avatar/community.folivora.ai/nite/32/20112_2.png) [@NITE](https://community.folivora.ai/u/NITE)\
**Post date:** [November 5, 2021, 1:40pm UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628/2 "2021-11-05T13:40:53Z")

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Same for me. The app doesn't work at the moment.

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [November 5, 2021, 3:45pm UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628/3 "2021-11-05T15:45:15Z")

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make sure to upgrade to macOS 12.0.1 in case you are on a beta still (the new MBPs also had a beta installed when they shipped)

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<div class="post-metadata">

**Author:** ![acosmichippo](https://community.folivora.ai/user_avatar/community.folivora.ai/acosmichippo/32/20080_2.png) [@acosmichippo](https://community.folivora.ai/u/acosmichippo)\
**Post date:** [November 5, 2021, 8:35pm UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628/4 "2021-11-05T20:35:54Z")

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i updated to 12.0.1 but no luck.

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<div class="post-metadata">

**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\
**Post date:** [November 5, 2021, 8:41pm UTC](https://community.folivora.ai/t/all-triggers-suddenly-stopped-working-configuration-window-crashes-immediately/24628/5 "2021-11-05T20:41:53Z")

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The crash report you posted is definitely caused by the 12.0 beta - so if it's still not working it might be some other issue? Could you check whether there are newer crash reports?