# About the Configuration Help & General Discussion category **URL:** \ **Category:** Configuration Help & General Discussion\ **Created:** [May 16, 2018, 11:39am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15 "2018-05-16T11:39:04Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [May 16, 2018, 11:39am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/1 "2018-05-16T11:39:04Z")
Here you can discuss anything that is remotely connected to BetterTouchTool. Ask questions etc. Note: Don't post requests that contain your private data here (e.g. license related issues). Please send an e-mail to [andreas@folivora.ai](mailto:andreas@folivora.ai) for such issues. ---
**Author:** ![1317333270](https://community.folivora.ai/user_avatar/community.folivora.ai/1317333270/32/14228_2.png) [@1317333270](https://community.folivora.ai/u/1317333270)\ **Post date:** [August 12, 2020, 5:19am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/3 "2020-08-12T05:19:01Z")
Hello boy！Recently, I found that the power consumption of the computer increased during sleep, so I checked the system log and found that the bettertouchtool woke up the system every two times in the early morning when the computer was sleeping. I could not solve this problem by turning off the wifi of the computer and sleeping. So how to turn off the function of bettertouchtool to wake up the system when the computer is sleeping? Below is part of my system log Aug 12 00:02:49 MacBook-Pro syslogd[103]: ASL Sender Statistics Aug 12 00:02:49 MacBook-Pro com.apple.xpc.launchd[1] (com.hegenberg.BetterTouchTool.27232[8702]): Service exited due to SIGTERM | sent by BTTRelaunch[8718] Aug 12 00:02:50 MacBook-Pro xpcproxy[8728]: libcoreservices: \_dirhelper\_userdir: 557: bootstrap\_look\_up returned (ipc/send) invalid destination port Aug 12 00:02:50 MacBook-Pro xpcproxy[8729]: libcoreservices: \_dirhelper\_userdir: 557: bootstrap\_look\_up returned (ipc/send) invalid destination port Aug 12 00:02:51 MacBook-Pro com.apple.xpc.launchd[1] (com.hegenberg.BetterTouchToolAppleScriptRunner[8709]): Service exited due to SIGKILL | sent by BetterTouchToolAppleScriptRunner[8709] Aug 12 00:02:51 MacBook-Pro com.apple.xpc.launchd[1] (com.hegenberg.BTTRelaunch.27240[8718]): Service exited due to SIGTERM | sent by BetterTouchTool[8727] Aug 12 00:17:52 MacBook-Pro com.apple.xpc.launchd[1] (com.hegenberg.BetterTouchTool.27232[8727]): Service exited due to SIGTERM | sent by BTTRelaunch[8741] Aug 12 00:17:52 MacBook-Pro syslogd[103]: ASL Sender Statistics Aug 12 00:17:53 MacBook-Pro com.apple.xpc.launchd[1] (com.hegenberg.BetterTouchToolAppleScriptRunner[8735]): Service exited due to SIGKILL | sent by BetterTouchToolAppleScriptRunner[8735] It looks like bettertouchtool keeps failing and crashing！How can I solve this problem? ---
**Author:** ![markgeary](https://community.folivora.ai/letter_avatar_proxy/v4/letter/m/90ced4/32.png) [@markgeary](https://community.folivora.ai/u/markgeary)\ **Post date:** [October 17, 2020, 6:12pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/4 "2020-10-17T18:12:29Z")
When I look BetterTouchTool menu under the menu bar icon, the second line says "BetterTouchTool is currently disabled (see below)". When I look below, I see no further info. What should I be looking for? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [October 17, 2020, 6:19pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/5 "2020-10-17T18:19:33Z")
„Below“ there is the „enable BetterTouchTool for...“ menu item which allows you to enable BTT again (unless your trial is over or you haven’t activated a valid license for the installed BTT version ) ---
**Author:** ![markgeary](https://community.folivora.ai/letter_avatar_proxy/v4/letter/m/90ced4/32.png) [@markgeary](https://community.folivora.ai/u/markgeary)\ **Post date:** [October 17, 2020, 6:53pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/6 "2020-10-17T18:53:55Z")
Thanks. That worked. I guess when I saw "see below" I figured there was a place I should be looking for a more expansive explanation of the message. But why might it have become disabled? It had been working and has a valid license. ---
**Author:** ![JVLawnDarts](https://community.folivora.ai/user_avatar/community.folivora.ai/jvlawndarts/32/16822_2.png) [@JVLawnDarts](https://community.folivora.ai/u/JVLawnDarts)\ **Post date:** [September 29, 2021, 4:36pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/8 "2021-09-29T16:36:50Z")
The version on Setapp is 3.570 and is out of date, are there plans to update the version on Setapp? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [September 29, 2021, 4:41pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/9 "2021-09-29T16:41:30Z")
it’s not out of date, it’s the current stable release. There will be a new stable release together with the macOS Monterey release in about 2 weeks. ---
**Author:** ![JVLawnDarts](https://community.folivora.ai/user_avatar/community.folivora.ai/jvlawndarts/32/16822_2.png) [@JVLawnDarts](https://community.folivora.ai/u/JVLawnDarts)\ **Post date:** [September 29, 2021, 4:45pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/10 "2021-09-29T16:45:42Z")
Thank you! ---
**Author:** ![Sean-Lee](https://community.folivora.ai/user_avatar/community.folivora.ai/sean-lee/32/19761_2.png) [@Sean-Lee](https://community.folivora.ai/u/Sean-Lee)\ **Post date:** [October 12, 2021, 7:54am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/11 "2021-10-12T07:54:55Z")
Hi. I’m about to purchase BTT but can anyone confirm if it is possible to save and restore window layouts across multiple spaces on Mac? Thanks. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [October 12, 2021, 8:16am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/12 "2021-10-12T08:16:18Z")
This is not possible unfortunately. macOS only allows to move/resize windows on currently active spaces ---
**Author:** ![Sean-Lee](https://community.folivora.ai/user_avatar/community.folivora.ai/sean-lee/32/19761_2.png) [@Sean-Lee](https://community.folivora.ai/u/Sean-Lee)\ **Post date:** [October 12, 2021, 11:31pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/13 "2021-10-12T23:31:33Z")
Okay. Thank you! ---
**Author:** ![JRoseland](https://community.folivora.ai/user_avatar/community.folivora.ai/jroseland/32/35238_2.png) [@JRoseland](https://community.folivora.ai/u/JRoseland)\ **Post date:** [August 14, 2024, 4:48pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/14 "2024-08-14T16:48:35Z")
Do I need to purchase a license to get my question answered? [Here](https://community.folivora.ai/t/newbie-question-how-do-i-set-my-touchbar-to-simply-default-to-function-keys-for-a-game/38646/1) ---
**Author:** ![dcgk](https://community.folivora.ai/user_avatar/community.folivora.ai/dcgk/32/34411_2.png) [@dcgk](https://community.folivora.ai/u/dcgk)\ **Post date:** [October 22, 2024, 12:32pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/15 "2024-10-22T12:32:48Z")
Hallo Andreas! Absolut Spitze was Du hier mit BTT aufgebaut hast — kudos!!! Even thoough I have had the licese for BTT for almost 10 years, only now do I have enough time to dig into this wonderful world of BTT! I am having some difficulties understanding the possible gestures I can use with the Magic Trackpad on a desk top. Sprecifically, I would like to use BTT to press the Modifier key 'fn' or command' while my thumb rests on the Magic Trackpad. So I can move around windows with my index finger while holding down a modifier with my thumb. Is this possible, and if yes, how would I do this? And, is there any resource where I can learn about all the different gestures possible on a Magic Trackpad? Thank you and greetings from Spain! ---
**Author:** ![tozzo](https://community.folivora.ai/letter_avatar_proxy/v4/letter/t/278dde/32.png) [@tozzo](https://community.folivora.ai/u/tozzo)\ **Post date:** [November 16, 2024, 10:56pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/16 "2024-11-16T22:56:25Z")
What happened to the classic configuration? Now both menus: Configuration and New Configuration UI show the new Configuration UI. I like to use the old one... how can I get it back!? ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [November 17, 2024, 6:36am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/17 "2024-11-17T06:36:38Z")
the old UI has not been updated since 2018 and has been deprecated since 2019. It is gone now. If you want to use it you must use old versions of BTT ([Index of /releases](https://folivora.ai/releases)) This is the last version with the old UI: [https://folivora.ai/releases/btt4.850-2024103108.zip](https://folivora.ai/releases/btt4.850-2024103108.zip) ---
**Author:** ![boogerbuttcheeks](https://community.folivora.ai/letter_avatar_proxy/v4/letter/b/b19c9b/32.png) [@boogerbuttcheeks](https://community.folivora.ai/u/boogerbuttcheeks)\ **Post date:** [November 20, 2024, 5:43am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/18 "2024-11-20T05:43:06Z")
Is it possible to select files in Finder using a keyboard shortcut (for example Shift)? By select files, I mean I want to navigate through my directories pressing Shift on the files I want to add to my current selection. You can add files to the selection in Finder this way by holding Command and then clicking the files with your mouse, but I'm looking for a keyboard only method of doing this. You can also add files to the selection by holding Shift and using the arrow keys to select the adjacent files. The issue with this is that if there are three items and you select Item 1, there's no way to select Item 3 without also selecting Item 2. ---
**Author:** ![Joe\_Smith](https://community.folivora.ai/user_avatar/community.folivora.ai/joe_smith/32/34971_2.png) [@Joe\_Smith](https://community.folivora.ai/u/Joe_Smith)\ **Post date:** [December 9, 2024, 8:59am UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/19 "2024-12-09T08:59:29Z")
What does the window with the 3 moving blue dots mean under the trackpad configuration? ---
**Author:** ![branm324](https://community.folivora.ai/letter_avatar_proxy/v4/letter/b/f19dbf/32.png) [@branm324](https://community.folivora.ai/u/branm324)\ **Post date:** [July 8, 2026, 1:36pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/20 "2026-07-08T13:36:53Z")
I have Golden Gate installed and just downloaded BTT, I looked everywhere for the Add as Hyper Key action, but it seems to be missing entirely. ---
**Author:** ![Andreas\_Hegenberg](https://community.folivora.ai/user_avatar/community.folivora.ai/andreas_hegenberg/32/39221_2.png) [@Andreas\_Hegenberg](https://community.folivora.ai/u/Andreas_Hegenberg)\ **Post date:** [July 8, 2026, 1:41pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/21 "2026-07-08T13:41:10Z")
it’s still available > **[Defining a Hyper Key | BetterTouchTool Documentation](https://docs.folivora.ai/docs/keyboard-shortcuts/hyper-key/)** > > BetterTouchTool (starting with version 3.540) allows you to use Caps Lock as a Hyper Key. A Hyper Key is a magical key which automatically presses all the standard modifiers (ctrl+shift+cmd+opt). ---
**Author:** ![branm324](https://community.folivora.ai/letter_avatar_proxy/v4/letter/b/f19dbf/32.png) [@branm324](https://community.folivora.ai/u/branm324)\ **Post date:** [July 8, 2026, 1:57pm UTC](https://community.folivora.ai/t/about-the-configuration-help-general-discussion-category/15/22 "2026-07-08T13:57:59Z")
I read through that and follow the instructions, but I search for Hyper in the actions menu and nothing comes up for me. ![Screenshot_07.08_07.55AM_000146](https://community.folivora.ai/uploads/default/original/3X/8/4/84b2db3aa8d53d04d40a7be8a9fbae97db9831d8.jpeg)